KTRV20MGWH00 KitchenAid Refrigerator - Instructions

I backed out the 2 top screws about a quarter inch and then removed bottem screw with a quater inch nut driver. I then lifted Ice Maker clear of the two top screws and lowered it enough to unclip the power connection with a small screwdriver. The new Ice Maker was wired correctley for my refrigeator so all I had to do wea reconnect the power connection and mount new Ice Maker on the two top screws and install the bottem screw. It took e while for the new Ice Maker to start it's cycle but after it did, it worked GREAT. Part Select service was OUTSTANDING, ordered part one day and received the next. THANKS!!!!

removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.

I troubleshot the problem by reading the electrical schematic and concluding the heating elements (defrost cables) were either defective or the bi-metal temp sensor was open. When closed the temp sensor completes the circuit for the current to flow through the heaters to defrost the cooling coils every 8 hours and then when the bimetal opens at 55 degrees the circuit is open and the coils are cooled because the refridgeration motor is in run mode. A timer between the motor and heater elements also was defective. The timer controls the cooling period and the defrost period. I ohmed out each part according to the spec sheet of normal resistance of parts and thus the bimetal and timer were defective. I gather a surge of some duration and amplitude affected these parts because a storm 24 hours prior to refridgerator problem had passsed through the area and the AC electrical power had oscillated several times during that event. I used hand tools to do the repair. If you are not mechanically inclined a step by step proceedure would be moot. It is a matter of disassembly and assembly paying close attention to fragile parts.

A. remove food from freezer and store in cooler etc.
B. turn off frig with dial in main compartment, then pull frig out away from wall and unplug and remove the cover ( It is located at the bottom of the frig and may be cardboard and contains a handfull of 1/4" screws) exposing the compressor and drain tube (this is a good time to vacume the compressor and coil area)
c. Take false back off from freezer by removing two 1/4 inch screws.
Next,
1. we made sure that the drain tube that runs down to a drain pan near the evaporator coil was clear, we did this by using a small aount of rock salt to speed up the melting of the ice then poured small amounts of hot water (boiling into the drain hole and soon the water flowed down the tube and into the pan below.
2. We then pushed a #12 standed electrical wire (with its end stripped back 1-1/2" then folding the strands back to create a broom) down the tube to the pan to push out any debree that may be present i.e. tin foil plastic bag particles, food chunks etc.
Making sure that this drain tube is clear is the first thing that could be causing the ice build up and water in the lower compartment!
However, I performed this several times and didn't change the problem so I chose to change the parts associated with defrost:
1. defrost heater, which is very easy to change. it is mostly plug and play but does require a pair of needle nose pliers to open a couple of metal fins to remove heater from its mounts, just be gentle with the process.

2. defrost thermostat, which is also very easy to change (Simply pull it off of a copper tube) but requires you to cut two wires near the old part and wire nut the new part wires to the remaining original wires, I added some anti oxident to the wires inside the wire nut to prevent a bad connection from developing do to moisture in this area (You can buy wire nuts with this already inside them, do this)and I taped the wire nut with a few inches of ELECTRICAL TAPE CLOSING OFF THE OPENING OF THE WIRE NUT.
You can then put his cabinet back together!
3. I also decided to change the defrost timer which is located inside a cover where the frig temperture setting dial is located. It is held to this cover by two phillips screws the cover is held in place by one 1/4" screw.
once you have the cover off and the defrost timer unscrewed you must remove a plug from the timer!
Now if you got the exact part you simply reinstall the defrost timer plug in the same postion on the new timer and screw the timer back onto its mount etc. However you may need to determine if the new timer is in the "DEFROST" position and you will need to take it out of that position by I assume rotating the timer mechanism (Ask a tech person about this)!!!!!!!!!
Then with all that done plug your frig vack in reposition it turn it on and be proud of yourself.

Now, if you recieved the timer I did it may look the same as the old one, but it may contain a black wire!!!
You will need to know which type of defrost timer application you frig uses:
1. Continuous run
2. version 1 Cumulative compressor run.
or
3. version 2 Cumulative compressor run.
I found a wiring diagram folded up and stored in the grill in the bottom of the front of the frig that helped me determine this. you will need to be able to read a wiring diagram but I found this situation to be simply a matter of matching examples of pictures (line diagrams). It is important though as you must determine which timer application your frig has because the black wire must be placed on a certain terminal for proper operation.

I replaced a three parts and may have, through trouble shooting, been able to save some money by not replacing all these parts. However , I found that when I went for guidance on trouble shooting that i.e. with the heater that ohmic values of the old part may be near the new part that it may still not be conclusive!? so for a hundred bucks my frig may last 5-10

I am NOT a handyman, and my family laughed at me when I said I was going to fix the ice maker all by myself. I ordered a replacement ice maker. When it arrived, I opened the box and read the instructions. It seemed easy. I removed the old ice maker, with a socket set. I then took off the shut off lever from the old one and placed it on the new one, since the new one didn't come with it. I then put the new one in place. All the parts fit perfectly. The ice machine was making ice within an hour. My family was amazed... and I got the last laugh!

With socket wrench un-screwed the 3 screws and pulled out the ice maker assembly.

Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)

However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.

Unscrewed the motor assembly (3 screws) with phillips head screw driver.

Screwed in the new unit.

Placed ice maker back into location and tightend the bacing srews.

1 hour later ice was falling!

I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.

first I backed off top two screws and removed bottom screw. unplugged wire harness. removed old icemaker. harness on new icemaker was the same. plugged in hung new icemaker on top two screws installed bottom screw. turned water on job complete and very easy. I was very satisfied with the whole process.

I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.

To troubleshoot - Check water supply to valve. It f that's good - remove back plate, remove water valve reconnect inlet line, disconnect electrical connector, place valve over a pan with outlet fitting disconnected, temporarily connect 110 VAC with clipleads to water valve solenoid. No water flow means valve is not opening. To install new valve, connect outlet line, and wiring connector, then insert in cabinet and install 2 screws, reinstall back plate, connect water inlet line.

Motor from Part Select was 185W instead of 260W that came out of unit. After a bit of searching online, I found out the 260W had been obsoleted for lack of torque when harvesting ice.

Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.

The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.

Trouble shot the electrical circuit per the electrical schematic and zeroed in when I noted the Defrost Timer circuit was open. When I tapped on the bottom of the timer it began functioning normally (for a few days). Ordered a new Defrost Timer Kit and along with the installation instruction, I watched the on-line video. It was very helpful!!
After installation was complete, I plugged the Refrigerator into the electrical outlet and.......nothing happened! Hmmm!

Removed the Defrost Time Kit and inspected it for any damage and found none. Then I placed a flathead screwdriver to the manual advance knob and slightly rotate the gear mechanism. I heard a distance "click”. I believe the Timer was in the ‘defrost’ mode when received.

I reinstalled the timer, verified the wiring connections and this time plugged the Refrigerator into the electrical outlet and ….. it worked!!!

I unplugged the refrigerator, finished the installation per the instructions, plugged the unit in and monitored it for a few hours (just in case). That was a week ago and the Refrigerator is working like new.

The instructions were written in a manner which required re-reading a few times as they could be a bit vague. The video was what really helped and I appreciate PartSelect adding it to the instructions.

My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.

first I diagnosed the problem with the whirlpool do-it-yourself repair manual, which was very easy to understand. as per the repair manual, "this part located on the evaporator or the back of the liner is used during the defrost cycle. This bimetal senses the temperature from the evaporator. When the temperature reaches 50-70 degrees (F) the defrost bimetal turnd the defrost heater off. " then I emptied the freezer. removed the the back panel to expose the evaporator. I looked for the bimetal defrost thermostat clipped on the evaporator. tested the bi-metal defrost thermostat, as per the manual, " the ohmmeter should show ZERO resistance (continuity). if not, the bimetal is bad and needs replacing." NOTE: the bimetal must be cold. it is also tested with the bimetal warm/hot, by running it under hot water. i used a styrofoam cup with hot water & dipped the bimetal in. as per the manual, " the ohmmeter should show an open circuit. if not, the bimetal is bad and needs replacing. then got online found partselect.com. ordered the part, recieved it in less than 2 days. within minutes after recieving the part, I removed the bimetal defrost thermostat and spliced in the new one. thanks to partselect.com my fridge is back up and running properly again. prior to installing the new bimetal, i tested it, as descibed above, you can hear & feel the bimetal open/close when it gets hot/cold.