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Models > KRFF15MTWH00 > Instructions

KRFF15MTWH00 KitchenAid Freezer - Instructions

All installation instructions for KRFF15MTWH00 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the freezer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KRFF15MTWH00
526-540 of 630
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Not cooling properly/ door divider getting hot.

  • Customer: Timothy from Granite City, IL
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Wrench set
  • 0 of 0 people found this instruction helpful
The video of the repair is a helpful guide, but my refrigerator has the compressor very close to the condenser fan motor. With the compressor comes the copper tubing that is all in the way. I had to carefully bend them now and then to allow me to get my hands in position. The how to is easy, but the working with tools in cramped quarters was difficult. I think my Maytag side by side model makes for this job to be difficult, maybe yours may not be so bad. I took a couple of hours to complete. After the first hour, I covered the bare wires, and plugged the frig back in so it could do some cooling. I placed a small in front on the condenser to blow across it. Had a little break, then finished the job.

New Part Was Different From Previous Part

  • Customer: Robert from Metuchen, NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
First attempt was difficult. Part was different and instructions applied to previous part that did not have quick connect. Not clear where quick connect was to be used. Result no ice!second attempt used quick connect in reverse connections and now have plenty of ice. Combination of change in part appearence from previous one ,and different from instructions included with new part, resulted in confusion in installation. In the long run, it worked out well.

high pitch intermittent screech sound coming from within the freezer compartment.

  • Customer: Steve from Kent, WA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged freezer, removed lower shelving, removed panel covering the evaporator motor. Unpluged three wires connected to fan assem and removed. Did not install new wiring that came with kit but installed new motor/fan and reconnected existing wiring. Problem gone!

Ice Maker stopped making ice.

  • Customer: Lucy B from Beckley, WV
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I called a repairman, who removed the ice maker and reinstalled it, not once -but- three different times and charged me $84.60. (That's all he did.) I remembered, PartSelect, watched video, ordered motor, received in three days, installed in less than fifteen minutes. Within ten minuted water was running in and later ice was dropping into bin, next day bin was full. Wish I had trusted myself and looked up my fridge problem on PartSelect before calling that (repair) man, and saved myself $84.60. By the way, I'm a 67 year old female.

Ice maker was not making ice.

  • Customer: Carl from Tampa, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I'm sorry I can't help you with this, as one of my sons diagnosed the problem and did the repair for me. It took him maybe five minutes to swap the parts, and the ice maker has been working fine ever since.

Freezer was not Defrosting

  • Customer: Andrew from Pinckney, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I have an Amana freeze and I followed the procedure in the video. Which is very good! However on the Amana Model there two slight differences in the procedure that I felt I needed to do. The first one is, the condenser fan bracket is attached to the Freezer chassis with 4 screws, not three. The removal and installation of the back screw by the fan is a bear. I removed the other three and it allowed me to rotate the fan slightly to get more access to the fourth and did same on installation by just starting the 4th screw and then tightening it later. The second issue was my new fan hit the housing when I spun the fan. When I looked at the old one. It had a phenolic washer, between the fan and motor which spaces the fan out about a washer thickness from the motor. When I tried to remove the old one it broke in four pieces due to age. So, I made my own with a washer that I super glued to the motor housing after carefully centering it on and clearing the motor shaft . Seemed to work with out any more noise or balance issues...Thanks, your delivery was blindly fast and video was great!

My ice maker quit working

  • Customer: pauline from somerville, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I have some electronics background but your listed problems helped me narrow down the problem. I ordered the part, removed old part, installed new part (maybe 15 minutes total) and my icemaker started dumping the ice that was in the tray within 20 minutes and making more. That clunking sound of ice was music to me ears and wallet!! Thanks!!

Ice maker wasn't getting water

  • Customer: Anna from Morgan Hill, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I called a repair man out to see what the problem was because my husband just died and I didn't want to pay such high prices for a repair. He told me I needed a new motor for the ice maker and it would be a total of about 305.00. I couldn't believe the price. It cost me 59.99 for his diagnosis. I went to your web site and found the part and watched you installation video. I am 65 years old and I was able to install the new part in less than 15 min. The part was about 95.00. I saved 150.00 by doing it myself. I will always look on line before I have a repair man do a job. I may need them to diagnose the problem, but I will try myself before paying such outrageous fees.

Ice Maker Not Making Ice.

  • Customer: Lewis from Roseburg, OR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the trouble shooting & installation videos , checked to make sure water was getting to the door. I look'ed closely at the entire unit. Every thing seem'ed to be ok. I made a guess as to which part to order. The control motor or the thermostat. The control motor made more sense to me. I made the right guess. Works like new.

freeser and cooler they wasnt work and it won't start

  • Customer: PATRICIO from CHARLOTTE, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
First thing, I didn't have any idea how to fix my refrigerator, but I saw some videos on line, I just pull the start relay, it sound like little parts inside. I order to PART SELECT my Start Relay combination and part select have more comments, diagrams it was easy to find the part. Put the new start relay was easy, I just conect those wires back it took less than 10 minutes and it's working now.thanks to Part Select to make easy to fix it.

Ice maker not working

  • Customer: Greg from Cincinnati, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video instructions to replace the ice maker controller. Works like new. Each to order from website, part arrived in 3 days. I'll certainly order from partselect.com again.

Water Was Not Reaching The I Ce Maker

  • Customer: JOHN from TWINSBURG, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Disconnect ac power line, disconnect power line going to the water valve. Turn water off atthe cockvalve. Disconnect water line to valve. Disconnect plastic tubing going in the valve. If plastic is old you may have to replace it to keep from leaking at the quick connect coupling. Connect water line and plastic tubling to new valve, connect power clips to new valve. Plug in the refrigertor and turn on water at the cock valve and your good to go

Ice mold was leaking causing all the ice to freeze into one chunk.

  • Customer: Douglas from Spring, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Got the main bolts off and unplugged and removed the ice maker. Had to remove all parts and rebuild it on the new mold. Was more complex than I thought but was able to get it done. Note where everything was as you take it off and you'll do fine.

Fan was making noise, Freezer temperature was erratic

  • Customer: Dik from Quincy, MA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
First, watched video on Part Select Website. Very good. Pulled Appliance out from wall, Pulled the power plug, and removed the back shield covering the working parts of the unit. Found the fan and it was almost the same setup as on the video except that I could not get to one of the screws holding the motor in place so had to remove the entire bracket with the fan. Not too hard. Cleaned away dust and gunk around the site and noticed that the fan pulled air through a tunnel-like condenser coil that was packed with gunky lint...this is what probably killed the motor. I cleaned out the tunnel with the bottle brushes and vacuum and installed the new motor / bracket assembly. Then replaced the shielding around the fan and the back cover .panel. This is important because these form the channel that guides air flow throughout the condenser coils. This particular refrigerator has a barrier underneath which guides air flow from the front left to the condenser, through the fan, over the evaporator drip pan and out the right front. I cleaned all the lint and gunk from this area as well. I also made an air filter (cut from a furnace filter) and wedged it in front of the air entry section. This should keep the condenser coil cleaner over time but you have to remember to change the filter once a year. Probably should clean the condenser coil every 5 years as well. This unit has been very reliable over 20 years and may well go for another 20. Good luck with your repair.

water tube froze and got bent so it would not fill ice maker properly

  • Customer: Jill from Ivanhoe, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed screws from the back of the part in the fridge. Pulled old part out. Measured the old part. Cut new part to fit. Replaced new part and tightened the screws. Worked perfectly.
All Instructions for the KRFF15MTWH00
526-540 of 630