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KHWS02RWH3 KitchenAid Washer - Instructions

All Instructions for the KHWS02RWH3
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FH error code during wash
Ran diagnostics for this model (you can look for its service manual on the web which details how to do this). The diagnostics said the cold water inlet valve or the flow-meter were broken. To pin the issue down to one component, I switched the cold/hot water control cables going into the inlet valve assembly and switched the cold/hot water hoses. Ran diagnostics again and the cold water and flow meter passed but got a failure on the hot water inlet valve. This pointed to a bad cold-water inlet valve. I ordered a replacement at PartsSelect. Installation took less than ten minutes. Machine runs like a dream. Before all this I called a service center, and without even looking at the machine, they quoted no less than $300. But with a little reading and some sleuth work, I ended up paying only $70 for the part + S/H.
Parts Used:
Water Inlet Valve
  • Pepin from Waltham, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
34 of 42 people found this instruction helpful.
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Movers wouldn't accept washer w/o shipping bolts
Like most folks, my daughter has tossed the shipping bolts after her puechase, I moved her the first time w/o any thought to it but commercial movers won't do that, they will chg. you to have it done and it's not cheap, akin to an appliance repair. This kit contains all four bolts/spacers, (2) upper and (2) lower. Hard to tell from the decription but a sweet gal on the help desk assured me of it. Got it fast and got them installed in minutes, easy to do and wrote a big note on the back of the washer to save them!! No idea why your owners book says "do not reuse".
Parts Used:
Shipping Bolt Kit
  • Rob from Yakyma, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
30 of 33 people found this instruction helpful.
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Front Seal Leaked
1st I removed the front retaining ring. You do need to get down near the ground to see the retaining ring. I used two pairs of needle nosed pliers to pull the ring apart (which has a spring in the middle) and then removed the ring.

Then I pushed the bellows into the washing machine drum, pulled the water inlet valve from the bellows, and used a short flat blade screwdriver to remove the retaining band (upper right of the bellows) After doing this it was a simple matter to remove the whole unit.

I did find it was easier to remove the washing machine door.

The installation was a simple matter of reversing the above. I had no problems with this repair. I would STRONGLY suggest, unless you are one of those gifted 3 handed people, getting an assistant to push the outer retaining ring into place as you separate the spring.

Simple, easy repair.
Parts Used:
Washer Door Bellow
  • Charles from Gonzales, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
29 of 32 people found this instruction helpful.
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The Washer became unbalanced and broke the latch on door
Had to take the entire front of the washer off to replace the door latch.
Parts Used:
Door Lock Latch
  • Glenn from Las Vegaas, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 39 people found this instruction helpful.
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Door hinge had rusted out and was not closing properly
We had to bread the hinge that had rusted out. That was the worst part. Putting the new hinge was no big deal. The time factor was also great. I called on Monday and had the part by Thursay. With a family of 6 a washer is a huge necessity.
Parts Used:
Door Hinge
  • Sylvia from El Paso, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
28 of 34 people found this instruction helpful.
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Torn bellow. Water leaking
I found a you tube video with step by step instructions. Very easy to follow. Repair would have been quicker had my kids not been at home. I had to have my boyfriend help me put on the outer bellow spring clamp, as I was not strong enough. Washer works great.
Parts Used:
Bellow Clamp Bellow to Outer Tub Clamp Washer Door Bellow
  • krista from scotts valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
27 of 33 people found this instruction helpful.
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Water would not drain, motor died
Remove the lower front cover there are three small torx type screw. The pump is the very first thing you see. Have a wet and dry Vac available you will need it. The drain pump and the drain lines contain a lot of water. Unscrew the big white drain plug at the pump and clean up the water, remove the front small mounting screw and disconnect the two hoses in the back of the pump with pliers and follow the pre-printed steps in reverse. If your machine is more than six years old you will have to use a utility knife and remove a piece of plastic on the electrical connector that is from the washer wiring, if you force the connection on it will brake, look at the connection and the plug and attempt to plug it in before you install the pump. It is easy just be-aware of the connector.
Parts Used:
Drain Pump Kit
  • Michael from Worcester, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
26 of 30 people found this instruction helpful.
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belt came off
Removed back panel,unscrewed the nut on the pulley.Removed pulley and belt. Reassembled.
Parts Used:
Drum Drive Pulley Drive Belt
  • wendy from Naples, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
29 of 41 people found this instruction helpful.
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Door would not lock
Peel rubber gasket from drum; remove 3 screws using phillip head screwdriver; disconnect wiring e plugs; remove door lock. Install in reverse order.
Parts Used:
Door Lock Latch
  • Tina from petersburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 29 people found this instruction helpful.
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error F 11. Mashine would not run
removed screws on front control panel. found info sheet. read that this part was correct. replaced the motor control unit tho saw no damage on old unit and it works fine now.
Parts Used:
Electronic Control Board
  • Christina from Englewood, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
27 of 36 people found this instruction helpful.
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Noisey when drum turned
To verify it was the motor making the noise not the drum bearing I removed the belt and rotated both by hand to see which one made naoise - then I ordered the motor.
To install the motor remove rear panel, slip belt off, remove 1 bolt holding motor in, carefully slide motor towards you until pivits disengage. Wires are ling enough to set motor on bottom of washer and rotate for easier access to connector. Install motor in reverse sequence.
Parts Used:
Drive Motor with Pulley
  • James from North Pole, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
24 of 29 people found this instruction helpful.
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door lock was broken
door hook strike was broken half broke in the door the other half stayed in the lock i removed the one pcs from washer with pliers and on the door with a star wrench
Parts Used:
Door Hook/Strike
  • Johnny from Homestead, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Washer would not spin ( F-02 comes on)
1-Unplug washer
2-Remove the bottom of the front washer cover 3 screws
3-Locate pump and loosen pump drain cover turn to left just a little enough for water to start draining.
4- Suck-up water with wet/ dry vac. Remove 1 screw holding pump.
5- Flip pump electrical cover up and disconnect wiring from pump.
6- Remove 2 hose clamps. The outlet was not to hard to remove, but the intake was not easy to get the pliers on.
7- Install new pump. See instruction to install. I didn't have to remove any ribs to install the connector as in the instruction sheet that came with the new pump. Also I didn't think it was very clear instruction.
8- Last installing the spring clamps. The outlet went okay, but the inlet I never could get on. I could not get the pliers on the clamp. I fooled around at least 20 min. trying to get the clamp on. I went out and bought a 3/4 to 1 3/4 stainless hose clamp with the worm drive design. That is what took so long.You may want to get new hose clamps before starting.
Other wise I did okay.
Parts Used:
Drain Pump Kit
  • Steve from Dubuque, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 23 people found this instruction helpful.
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Drum didn't turn/spin
1) Removed back of washer
2) Removed nut holding pulley
3) Pulled pulley off shaft
4) Put new pulley on shaft
5) Replaced and tightened nut
6) Replaced belt on pulley
7) Replaced back panel
7) Washed pile of laundry
Parts Used:
Drum Drive Pulley Drive Belt
  • john from chester, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
25 of 38 people found this instruction helpful.
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Baffle broke off during wash load
It took a few minutes to realize that the part slide into place instead of snapping in. In order to get the part to slide into place i put my head in the washer to hold the drum in place then with both hands slide the part into place.
Parts Used:
Washer Baffle
  • Janice from Camden, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
17 of 18 people found this instruction helpful.
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All Instructions for the KHWS02RWH3
16 - 30 of 205