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KEYE870BWH1 KitchenAid Dryer - Instructions

All Instructions for the KEYE870BWH1
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dryer vent screen seperated from frame
simply replace vent filter
Parts Used:
Lint Filter
  • Willard from Saxonburg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 26 people found this instruction helpful.
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had to replace the motor
Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.
Parts Used:
Drive Motor with Pulley
  • charles from parker, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 42 people found this instruction helpful.
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Dryer would not tumble.
I wasn't sure if the problem was the belt (probable) or the idler pulley assembly (less likely) but the total for both parts was about $26 plus shipping. So why not replace both to be sure?

As it turns out, my original idler pulley assembly does not turn. Rather, it has a concave semi-circular piece that is fixed in place. The belt ran in a groove in that piece.

The replacement part has a nylon wheel that turns. As a result of replacing the idler pulley assembly (which I don't think was necessary to fix my tumbling problem) the dryer runs much quieter. (We used to get a fair amount of squeaking when the belt rubbed).

As for the actual repair (I would rate myself as above average on tackling household repairs), it was about the simplest repair I've ever done. I followed the video provided on this site (excellent video) and it took less than 20 minutes -- cleaning up all of the lint/odds and ends under the washer and dryer took longer than the actual repair.

My only issue (minor) was disconnecting the electric harness. It did not slide as easily as in the video. I had to coax mine a bit with a small screwdriver (make sure your dryer is unplugged!!). I suspect it was simply a function of the harness never being unplugged -- the dryer is 9 years old.

I also felt great because I'm sure I saved a $125 service call (for only $26 in parts and 20 minutes of my life).

Good luck!
Parts Used:
Idler Pulley Assembly Multi Rib Belt - 92-1/4"
  • John from Minneapolis, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
24 of 25 people found this instruction helpful.
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Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
Parts Used:
Lid Switch
  • Kenneth from Wilmington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
30 of 46 people found this instruction helpful.
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Dryer would quit before the end of the cycle
My wife reported that the dryer was not working. I checked it and it seemed to work fine. This went on for about a month or two. Every time I checked it, it started just fine.

Well, she threatened to go buy a new dryer, I took her more seriously. I thought perhaps a thermal protection was the cause. But when I dug into it, I learned that when those trip out, they are permanent (have to be replaced).

I finally noticed loud humming sound the motor made at start-up, when it failed to start turning on one occasion and eventually tripped out the motors thermal protection.

I ordered the new drive motor form PartSelect.com.

Replacing the motor was fairly easy if you like to take stuff apart. One thing that I had not anticipated was that the two foam gaskets on the exhaust duct were dry rotted. I went to my local part supplier to get them. They did not have them in stock. :( While I was there, I asked how much the motor was, they wanted $50 more than PartSelect.com :D

I put it back together without the new gaskets, and it runs like new. I ordered the gaskets from PartSelect and will add them when they arrive.

My wife is happy again, she can bust out the laundry in one day; it had been taking here all weekend.

I learned to take her at her word.
Parts Used:
Drive Motor with Pulley
  • Ernest from Beaumont, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
24 of 28 people found this instruction helpful.
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My Lint Filter was torn and had ragged edges
My husband pulled out the old filter and quickly installed the new one. It fit perfectly.

I'm so glad I was able to order the part. The machine looks like new.
Parts Used:
Lint Filter
  • Mary Ann from Farmingdale, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 22 people found this instruction helpful.
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Push start and the motor would hum.
**** Remove power cord from the wall****

As said earlier, you will need to lift the top. Drop the two screws holding the lint shoot and pop the top by sliding a screw driver into the corner on the front. Lif tthe top and rest against the wall behid the unit. remove the two (4 total) screws at the top and bottom of the front door assembly.
Place sometin under the front portion of the drum. At this point you'll see the need to clean everything! :) Slide the belt off and around the drum, (take note of the routing it takes.) Remove the drum by gently pulling it towards you. Set it aside. Clean more. :) (It is nice to have a vacuum handy.) At this point you really need to get to the rear of the system. So I tipped the top back down, and spun it around. Removed the rear panel and cleaned some more. (15 years of a lot of lint in there!) Then you'll need to remove the rear cover on the left side, covering the blower impeller. Get read for a whole lot of debris. Vacuum again. So now you have the motor exposed in the front and rear. You need to remove the impeller by turning that clockwise to loosen it. The trick is holding the shaft in place from the front at the same time. I used an old rag and wedged it into the impeller edges and worked it around until it jamed up. Once the rag was wedged pretty good, I went back to the front spun the shaft. Then you can remove the impeller by hand. Vacuum more. You may get by without having to remove the lint shoot completely, but I did just to clean it up more. I did have to remove two screws in the upper corner near the top of the lint shoot. (Basically the hold the back in place.) I took a few notes at this point about the wiring harness. Used a heavier screw driver (standard), You can push down on the clips that hold the old motor in place. Then work it out the front. Clean more. The new motor is not an exact replacement slightly differnt but the instructions with it were ok. Follow them for the correct wiring. You will need to remove one wire and cut and recrimp a spade lug or two. I used ty-wraps to secure the lines back in place. Look closely at the diagrams and make sure you set the motor down in the same direction the instructions say, if you twist it slightly it will sorta lock in place where it needs to be. Re-install the hold down clips to the front and rear of the motor. Clean up your impeller, and reinstall it too. Then basically reassemble the dryer...tracing your steps backwards. This isn't really difficult, it just takes time and as you can see, you will/should clean as you go !
Parts Used:
Drive Motor with Pulley
  • Doug from Manitowoc, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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No heat
Everything seems to work on the electric/gas dryer, but would not generate any heat. Did some research and ordered the thermal fuse & thermostat based on that. Replacement was simple and went well, however it did not fix the issue. Should have checked the continuity first as I found the "replaced parts" to be good. Have checked all other possible symptoms except the heating element, which requires addition labor. Overall, partselect portion was as advertised. All parts arrived quickly and were priced fair.
Parts Used:
Dryer Thermal Fuse Dryer Cycling Thermostat
  • Jaime from Chantilly, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
27 of 42 people found this instruction helpful.
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How to un-screw the blower fan!
The dryer motor quit working. Learned, if you are changing one that is old, get the blower wheel fan too! I could not break mine loose from the motor shaft, and had to bust it off.

To un-screw the blower wheel fan from the motor shaft: from the front of the dryer, grab the plastic fan on the back of the motor with an adjustable wrench, and the motor shaft on the front of the motor with vice grips. Turn the motor shaft CLOCKWISE holding the fan still to un-screw the fan. If you have to remove the pulley, grab the shaft and turn the pulley COUNTERCLOCKWISE with a wrench.

Just make sure to pay attention to the orientation of the new motor in the instructions. If you match the old motor, it will not fit. It is all spelled out in the directions.
Parts Used:
Multi Rib Belt - 92-1/4" Drive Motor with Pulley
  • Tim from Fremont, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
19 of 21 people found this instruction helpful.
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Washer would fill up, wash, then stop
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
Parts Used:
Lid Switch
  • Glen from Plano, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
22 of 30 people found this instruction helpful.
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Replaced belt while I was in there replacing motor
If you were to do the Belt Replacement only, here is the quick synopsis:
1. Unplug dryer;
2a. Open lint door on top of dryer and remove the two phillips head screws that hold the lint bay to the metal dryer top;
2b. Next remove the two brakets holding the metal top to the dryer back (one screw on each bracket);
3. Use a flat-blade screw driver to pry off the top of the dryer (leaving the timer and start button area attached);
4. Lift off top and push back to expose just enough area so you can get to the two screws holding the dryer sides to the dryer front;
5. Unplug door switch;
6. Unscrew screws from #4;
7. With door open, lift dryer front (only about an inch) and then pry bottom of dryer front from dryer sides. The bottom of the dryer front is not screwed, just siting on Front Panel Clips;
8. Once the front is off the dryer, simply remove the belt and install the new one. Please note that while you are in here, you may want to inspect the rear drum seal and replace if it is worn to the point where metal is rubbing on metal. This is also a good time to clean out dust from inside this cavity to help extend the life of the bearings on the rollers and prevent dust from accumulating and gunking up the motor, etc.
9. Re-assemble tin the opposite order.
If you have any mechanical sense at all and you don't know anything about dryers, you will be surprised at the simplicity of the dryer.
Parts Used:
Multi Rib Belt - 92-1/4"
  • Douglas from COMMERCE, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
20 of 24 people found this instruction helpful.
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The Dryer Would Not Turn On
The dryer wouldn’t turn on at all. It was like it was unplugged from the wall. However, fixing it couldn't be easier. I simply removed the back panel, found the fuse, tested it with an Ohmmeter (to determine that this was the part that didn't work), ordered the part from this website, and replaced the part. The part arrived in about two days. The shipping was a little pricey, but overall the whole thing cost me $20 vs. whatever it would cost me to get someone else to repair it. The website helps to identify the problem, and it is helpful to read how other people fixed their problems. It was so easy and the service was so good, I will definitely use this website again and recommend it to others.
Parts Used:
Dryer Thermal Fuse
  • Ribhe from Wildwood, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
18 of 18 people found this instruction helpful.
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noisy drum
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
Parts Used:
Dryer Drum Support Roller
  • Jeff from Mesa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
20 of 26 people found this instruction helpful.
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The Dryer would not start
First and most important was to unplug the unit.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading door and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
Parts Used:
Dryer Door Switch Actuator Spring/Lever
  • Dennis from Redondo Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
17 of 18 people found this instruction helpful.
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dryer had no heat, all other functions worked
After replacing the heat element as a guess, (which did not fix it), I measured voltage with a DVOM, found lower cut off switch in op, And thanx to some tips on parts select I ordered the the Thermal cut off kit, fast shipping, installed very easily and all is working properly
Parts Used:
Leveling Foot Thermal Cut-Off Kit
  • Bryan from west valley city, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
20 of 28 people found this instruction helpful.
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All Instructions for the KEYE870BWH1
31 - 45 of 1294