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Models > KECC502BWH2 > Instructions

KECC502BWH2 KitchenAid Cooktop - Instructions

All installation instructions for KECC502BWH2 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KECC502BWH2
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replaced heating element on flat surface stove top

  • Customer: dennis from assonet, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 31 of 43 people found this instruction helpful
I removed 4 screws and then lifted up the top it gave me access to the element I followed the direction that came with the element (very clear to follow) removed and installed the new element and it worked fine. Remember to unplug the stove if it is electric this is not in the instructions.

2 burner control - "Large" = "Large", "Small" = "Large"

  • Customer: Scott from Huntsville, AL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 16 of 19 people found this instruction helpful
Well, I found the two screws that held the cook top in place and backed them out. Pulled the cook top out of the counter and took out a bazillion little sheet metal screws that held the cover in place. The controllers were grouped in a cluster of four, and the "Front Left" was easy to spot. I pulled the wires off one-by-one and noted the marking on the old controller, and noted the markings on the new controller, especially the translator table that came with the new controller - the old and new controllers are a bit different. Then screwed the new controller in and tested the cook top - worked fine. Then I changed the hard wiring to the power source (a bad job originally) to a three prong plug and socket arrangement. Put it all back together and was back in business - a "piece of cake" repair. A week later "somebody" dropped "something" onto the corner of the glass and chipped out a little chunk of glass. Oh well, fun to fix anyway!

Small Element On Counter Top Range Not Heating.

  • Customer: Brian E from Waldorf, MD
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 13 of 16 people found this instruction helpful
1. Turned off power to trouble shoot the counter top range elements. 2. Raised the counter top up to work on it and slid two evenly placed wooden slats under the bottom of the housfor stability so it would not fall backdown into the counter top cut-out. 3. With a 1/4" nut driver removed the 10 hex-head screw that were holding the black glass top in place, pulled off the 4 . Control knobs and carefully removed the glass cover and carefully seet it aside in a safe place. 5. A visual inspection of the non working element showed that it had a burn out spot causing it not to heat. 6. Got the model number of the appliance and checked the internet for parts suppliers, chose parts elect because they had the part in stock and could overnight it for reinstallation the next day, part did arrive the next morning. A visual inspection show that it was the correct part and it would be a like for like swap out. 7. Prior to replacing the element check to see that the electrical power was still off at the circuit breaker, made a quick sketch of the wiring and identified the wires so that they would be reterminated at the same points. 8. Using the needle nose pliers pulled off the 4 stake on terminations. 9. Lifted out the 6" from the body of the unit , removed the 4 phillips screws holding parts what were to be transfered onto the new element. 10. Transfered parts onto the new element, reinstalled the element into the body of the unit, reinstalled the 4-stake-on wires to there appropriate terminals and verified with previous wiring sketch. 11. Reinstalled the glass top, 10 screw holding it in place and the 4-control knobs. 12 . Turned main power to the unit back on and turned on the replaced element, it work correctly, also checked the other 3 elements to make sure that they were working correctly. 13. When the unit had cooled, removed the wooden slats and lowered the counter top back into its cut-out making sure not to damage the glasstop. Job complete.

Damaged knob

  • Customer: love from newnan, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 15 people found this instruction helpful
Had to remove drawer under range to get id number with flashlight. Ordered the part from a very helpful employee and it arrived in timely fashion . I placed the knob on the rod on the stove top and Voila! Excellent service. Thanks.

Baked on sauce

  • Customer: Julie from Newnan, GA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 10 of 14 people found this instruction helpful
Used cooktop creme, oven cleaner and Mr. Clean sponges. After many days of working on the surface, we were able to remove 99% of the sauce.

Replaced defective switch

  • Customer: George J from Franklin, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 8 of 13 people found this instruction helpful
I removed the rangetop from the counter, Then I removed the knobs and about 12 screws and removed the glass top. I then removed the panel with the controls. I marked down the wire and terminal locations and removed the defective switch . I installed the new switch and connected the wires using the supplied wiring instructions.
I was glad to see that the new switch came with wire extenders and shrink tubing. I used one of them.
I replaced the glass top and installed it back into the counter ,Turned on the circuit breaker and everything worked perfect..

the left front burner burned out & none of the lights to show if a burner was hot would come on.

  • Customer: Richard from Fair oaks Ranch, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 5 of 5 people found this instruction helpful
FIrst we found the power source ( this took us awhile) and cut the power at the fuse box. then we unplugged the cooktop and started to take out screws. It turned out the screw removal had nothing to do with the stove top coming out. We took the taping knife & pried it under a corner and lifted. the cook top was just sitting on the counter.
The hardest part of the whole job was holding the cook top because we did not disconnect the downdraft fan other than to pull the tape off the vent & fan. Now we could undo the rachet screws that held the glass top to the cook top & remove it.
Theburner was simply a matter of pulling connections loose & placing them on to the new one. The clips that hold the burner in place were removed w/ a screwdriver & replaced on to the new burner. Watch for the numbers on the burner underside to know where to reattache the clips. the unit that lights up to show that a burner is hot would not come off, but we managed to remove
the plastic part even though the clip screw would not loosen, and since it only had to float near by we used the unused wire included in the new part to hold it in place. Putting the unit back together was not too hard, but it took us a little while to get it all lined up. Be carefull of what ever you work on, the downdraft fan scratched up the counter top that we were working on. we started with cardboard under it & should have continued, we did not want to try & remove the fan. Then we put it back in the counter opening & plugged everything back in & to our amazement ( we are not handy people) it worked! the lights that had refused to work when one unit was burned out now worked on all four units. thank you partselect, we were able to do the repair with what you sent.

Element not heating

  • Customer: Richard from Weatherford, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 5 of 6 people found this instruction helpful
This was a countertop mounted cooktop. The hardest part of the repair was getting the cooktop out of the hole and separating the glass top from the burner box. It is highly recomended that you have two people to seperate the top from the burner box. Be sure you turn off the breaker to the cooktop first before you do any work. One time saver is once you have the top sperated from the box use 2- 10"-12" pieces of 1x2 or 2x4 to prop the top open. This will eleminate the need to disconnect the power leads (be sure the breaker is OFF). If you are not electrically inclined mark the color of the wires to the corrosponding terminals on the new element BEFORE you remove them from the old element. The element that I replaced was the dual heat element. I ended up having to change 2 of the terminal ends on the wiring harness becacuse they were too small for the new element. Carefully remove the wires from the old elenent using needle nose pliers and remove the old element by removing the 2 screws that hold the element to the hold down clips, then loosen the clip mounting screws & remove the element. Change terminals if needed & reassmble in reverse order. Once I got it reassembled with a couple of the top mounting screws in, I turned on the breaker and tested for proper operation. Breaker OFF, finish reassembly and remount. You may want to consider replacing foam gasket before remounting. Good luck... R. Moore

cook top was broke

  • Customer: Ed from Bellefontaine, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 6 of 11 people found this instruction helpful
we removed the old cook top sixteen screws and four bolts was removed put the new top back on and put all the screws and bolts back in job done

Dual Burner would only heat if knob held down

  • Customer: Bettye from Saint Francisville, LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 5 of 8 people found this instruction helpful
Called an authorized Kitchenaid service technician after ordering part. This was the second time this switch has required replacement so we saved time and money by ordering the part in advance from PartSelect. The trickiest part of the repair was separating the ceramic top from the rest of the cooktop. Had we attempted to do this ourselves, we would have given up at that point. I would only recommend this as a do-it-yourself repair if you are intimately familiar with how these cooktops are put together. It is fairly easy to break the ceramic top if you're not.

Infinite control switch not working

  • Customer: John from Kentwood, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 6 people found this instruction helpful
Turned the breaker off. Removed the glass cook top and removed the screws holding the cook glass to the metal burner case. Followed easy instructions removing one wire at a time and placing on the new switch. Put the glass top back on and installed screws. Placed back in the hole and turned the breaker on. Works like new.

Left front burner went out.

  • Customer: Donald from North Highlands, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 6 people found this instruction helpful
Removed 8 screws of retainer holding glass top to box.. Pulled 5 knobs and glass top and set aside. Popped 2 retaining clips holding burner , removed them and transferred to new burner (#12 and #48 position). Used wide blade screwdriver to facilitate removing terminals from old burner and attached terminals to new burner.Popped retaining clips into crossbeam, put glass top on and 8 screws back into retainer. Works great.

Switch on stove top would not work.

  • Customer: Terry from Pana, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 6 people found this instruction helpful
Got Model and SN, went on line and located correct part. Ordered part, arrived in 3 days. Started repair by turning off power to stovee top. Got putty knife and went around edge to loosen stove top to raise and het to underside to dismantle cover. Used battery drill to remove screws on cover. After accessing and removing top and bottom, removed 2 screws, changed one wire at a time and replaced on new switch, reassembled in reverse, turned on power and happily watched burner come to life with new switch.

Outer Element stopped working

  • Customer: Ashok from Los Altos Hills, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 6 people found this instruction helpful
Opened the Cooktop. Hardest part was removing the cooktop.
The heating element was broken, very hard to see.

Remove 2 clips and install in new element. Great oppurtunity to clean the unit.

One of the electric stove top elements had burnt out

  • Customer: Anthony from Palmyra, VA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 3 of 4 people found this instruction helpful
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.
All Instructions for the KECC502BWH2
1-15 of 31