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JW1000W Jenn-Air Washer - Instructions

All Instructions for the JW1000W
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White fluffy residue appeared under washer. Unbalanced banging during spin cycle
Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
Parts Used:
Snubber Ring
  • John from Blue Bell, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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washer lid was no longer connected
Pulled up the top of the washer and removed the lid hinge with a star tip screw driver. Realized that I also needed the hinge pins and had to reorder those. They should come as a kit.
Parts Used:
Lid Hinge
  • linda from granada hills, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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No hot water on wash or rinse cycles
I read some stuff on the internet where folks with the same problem replaced the water inlet valve to repair this same problem. So I did the same. However, after I installed the new water inlet valve, the problem was still there. It was at that point I decided not to guess at the what issue was and instead test the components in the washer. Yes, I am a lazy dumb ass. There are many of us out there. I decided to use a continuity tester to test all components in the hot water fill circuit and determined that the water temperature switch was bad. So I ordered a new switch from Parts Select (they rock - it showed up next day) replaced the water temperature control switch and...walla. fixed!!! Only took about 30 minutes to replace. Lesson learned: Don't be a dumb ass and guess. Test.
Parts Used:
Water Inlet Valve
  • James from Buffalo Grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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lid hinge broken
I'm a 69 year old female. My husband isn't very handy so I decided to order the parts and do it myself. I didn't know how to take the machine apart so I just moved the washer part so I could unscrew the screw. I dropped the screwdriver between the adj. and side of the washer. I guess you won't be telling this story. I did get the parts on and the lid is working and so is the machine. Valerie Guyot
Parts Used:
Lid Hinge Pin Lid Hinge
  • VALERIE from PARKER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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brakes squeling
For this repair the tub must stay centered in the machine. I used a shim between the tub and front panel. Tilt the front of the washing maching aginst a wall and brace if needed. Remove the belt and pully. To remove the stator, I replaced 3 of the 6 bolts with a 2" long bolt of the same thread (replace every other bolt). This is needed because the spring is under 100# pressure. Remove the 3 original blots and than the 3 2" bolts. Remove each of these three a little at a time. Install the new stator and brake rotor. Use the 2" bolts in the stator to compress the spring. Reinstall the the other 3 bolts, pully, and belt.
Parts Used:
Brake Stator Washer Brake Rotor
  • Greg from Flushing, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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drive pulley split in half after installing new belt
I used two pry bars to evenly and gently remove old pulley then I gently hammered new one in place and reinstalled belt.
Parts Used:
Plastic Motor Pulley
  • David from Haverhill, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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My Washer's lid hinges broke while it was being moved.
I obtained the parts on line and began to install these. I was surprised that the ease of my installation was great. Each part was held by one screw. I used a phillips driver and found the under screws easy to get to by pushing the inside clothes drum to the side. A total of four screws was required for the replacement. This repair was so easy that a normal non-trained person can accomplish it. Thanks Admiral.
Parts Used:
Lid Hinge Pin Lid Hinge
  • Gary from Mesa, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Washer always going off balance full loads or small
I tilted top cover to remove front washer panel removed suspension springs to remove complete tub assembly to gain access to bottom. Drive pulley to remove snubber ring I performed the repair step by step as per your video. was dead on made the repair go smoothly. I installed the belt last tilting washer mechine back to gain access to undercarrige just walked belt on all three pulleys self adjusting then. made sure washer was level. Front to back side to side no rocking in any deriction My wife did four full loads problems gone I think all needed to be done to complete repair snubber ring , washer drive belt, & leveling machine all played there roll in putting washer back in factory working condition washer not a angery walking vibration nightmare
Parts Used:
Drive Belt - 51 inches long Snubber Ring
  • Jeffrey from HONEY BROOK, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench (Adjustable)
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Washer Traveled and load would not be balanced. Washer would bang loudly.
Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.
Parts Used:
Rear Leveling Leg and Foot with Pad Snubber Ring
  • James from ELMORE, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Top cabinet was rusted on one corner due to liquids dripping from a shelf
1. Disconnected the electrical cord from the socket & the hose lines from the faucets.
2. Pulled out the washing machine from against the wall to make room for working.
3. Opened the back of the control cabinet by removing the 5 screws.
4. Disconnected the wiring ( making sure to identify all connections and color of wiring ) from the control cabinet and pulled through the opening on the cabinet top.
5. Popped the lid open from the front of the washer using a screwdriver by prying it open and removed the hinge lid from the cabinet top.
6. Removed the control cabinet from the cabinet top, disconnected the safety latch from the cabinet top.
7. Removed the water inlet guide & a vacuum hose from the cabinet top.
8. Removed the hinge brackets from the back of the washer which holds the cabinet top in place.
9. Removed the hinged lid from the cabinet top..
10. Installed new hinges on to hinge lid .

Installed new cabinet top in reverse order as above.
Parts Used:
TOP, CABINET (WHT) Lid Hinge Pin Lid Hinge Screw
  • John from Spring Valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
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Washer tub stopped turnig and motor made a humming sound
Removed top cover, then removed front cover. Put washer on its side and removed belt. Located motor, noted orientation of retainer wire(v shaped wire that clips motor to frame), removed motor, noted wiring diagram on paper before removing wires from termination points, removed wires. installed new motor, installed wiring, installed wire clip. Turned washer on side and installed new belt. Turned machine on and it worked great.
Parts Used:
Lid Hinge Drive Belt - 51 inches long Motor with Pulley and Plate Assembly - 120V
  • Craig from Mount Shasta, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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stoped spinning
loved that I was able to get just the part i needed and not the whole shaft
Parts Used:
Plastic Motor Pulley
  • jennifer from killeen, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Makes squeaky noise when stop spinning
I checked the belt 1st. It didn't look like it could be the problem, but it needs replacement anyway. Replacing belt is very easy, this 1 is at the bottom of the washer.

1. Unplug washer.
2. Move it away from the wall.
3. Tilt washer back & support the bottom front with lumber.
4. You can see the belt looped around 3 pulleys. Water pump in the back. The motor is in the right front & is spring loaded.
5. Grab the motor pulley & push it back as far as it will go, & remove the belt from it.
6. Do the reverse to install new belt.

There is a Brake Rotor & Lining Assy on this washer. I looked up the part on this web site, sure enough somebody else had this same problem. Part is on order. If this is not the fix, I will revise this posting later.
Parts Used:
Drive Belt - 51 inches long
  • Hing from Toms River, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Lid hinge broken
The hardest part was finding the model # on the back. I couldn't move the washer out...so used a mirror! I used a putty knife to pop the 2 fasteners securing the top. Tilted it up & proped with a plastic clothes hanger. Unscrewed the one screw which is easy to get to with the top up. Replaced the hinge with the 1 screw. Closed the top. Gave the broken hinge to my wife as an early Mother's Day present.
Parts Used:
Lid Hinge
  • Elwyn from Kansas City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Left hinge pin & hinge sheared
Hving read some of the tips in regards to this repair I set out with equal parts of confidence & apprehension. The advice of shifting the tub toward the hinge to be removed is in itself the key to the whole procedure. After having done so & wedging a dust pan handle between the tub & frame to first one side & then the other, I removed the entire lid with the hinge & hinge pin assys. attached as ther is not sufficient clearance to slide a servicable hinge pin from a hinge when only one hinge has beeen removed. With the lid completely removed access to the hinge pin(s) is straight forward. I suggest screwing & unscrewing the fastening screw into a new hinge assy before mounting the hinge onto the machine & also using an offset philips screwdriver or ,as I did, a 1/4" drv. ratchet with a #2 philips apex bit which allows for a better feel & more control over the upside down blind operation of removing & replacing the fastening screw into the hinge assy. Hope this helps. Tom
Parts Used:
Lid Hinge Pin Lid Hinge Screw
  • Tom from Camp Verde, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the JW1000W
76 - 90 of 390