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JVM1340WW02 General Electric Microwave - Instructions

All Instructions for the JVM1340WW02
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Broken Cooking Tray
Just placed the new tray in the microwave. Simple as that.
Parts Used:
Cooking Tray
  • Berney from Madison, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
139 of 278 people found this instruction helpful.
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broke the glass cooking tray in my microwave
It was easy. went to GE website and click onto parts replacement. Placed my order and within three business days the new glass tray arrived. How easy was that....
Parts Used:
Cooking Tray
  • Cynthia from Chapel Hill, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
139 of 280 people found this instruction helpful.
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Socket cracks and goes brittle from heat from bulb.
Unplugged the microwave first, then removed the screws that hold the cover in place. This gives easy access to the socket. Remove the screws that hold the socket in, unplug old socket, replace with new one and you are back in the light again.
Parts Used:
Light Socket - 250V 75W
  • Thomas from Deltona, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 70 people found this instruction helpful.
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Door handle broke at lower screw.
First I used a flat screwdriver to ply loose the gasket inside the door that holds the glass in place - just the half nearest the handle. You don't need to fully remove the gasket (this would let the glass fall out), just enough to expose the lower screw holding the handle. I removed both screws (Phillips head) holding the old handle and removed it. I replaced it with the new handle and attached the screws on the inside. Hand tighten until there is no movement of the handle. The gasket can be pushed and will snap into place.
Parts Used:
Door Handle
  • Robert from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
83 of 144 people found this instruction helpful.
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All electircal functions worked except the heating mechanism
A great place to start is to reveiw the posting from "Marla From Arlington TX" posted on 8-3-09. It provides an excellent description of the process that you will need to follow. The only additional thing that I would add is to check the contacts on the switches. In my case I found that all three of the switches had a small build-up of corrosion. I used sandpaper to clean the contacts. Because none of the switches had a "soft" click to them, it was hard to identify the bad one. I basically picked the worse looking one and then cleaned the contacts of the other two. I'm not sure if I actually even had a bad switch or if they all just needed cleaning. Whatever the case, it worked. I would suggest checking the contacts first. You may get away with not having to replace any of the switches. And in my case what makes me think that it may have just simply been dirty contacts is that the heating mechanism would engage every now and then. It wasn't dead 100 percent of the time. It's worth a try anyway.
Parts Used:
Secondary Door Switch
  • Chad from Firestone, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 63 people found this instruction helpful.
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Microwave Fan Turned on When Door Was Opened
To get to the switches you need to remove the metal cover/housing of the microwave, by first removing several screws that hold it in place, and then sliding the cover towards the back of the unit. You'll find the switches in some plastic holders above the door-open button, and it's its easy to see how the mechanism engages/disengages the switches when the door is opened and closed.

If it is not obvious which switch is bad, in our case the bad switch felt "soft" when we pressed the switch button with our fingers. A good switch has a firm "click" when pressed.

The switches are easy to replace - pop out the old switch (no tools required) and pull off the electrical connectors. Then pop in the new switch and reattach the connectors.
Parts Used:
Secondary Door Switch
  • Bishop from Coupland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
46 of 57 people found this instruction helpful.
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The bottom of the handle broke away from the door.
I removed the top screw which is visible, and then by removing the plastic trim around the outer edge of the glass with a knife blade, I exposed the lower screw and removed it. I then replaced the broken handle with the new one and screwed it to the door. I then just as easily snapped the trim back in place.
Parts Used:
Door Handle
  • Norman from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
72 of 135 people found this instruction helpful.
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Bulb burnt out and stuck to socket holder
1. Take off bottom panel
2. discon wire from microwave
3. set panel on table
4. unscrew panel cover under metal cover bracket
5. need to do that because screw from cover panel won't let you put in light bulb in round hole in metal cover panel
6. take new socket holder and insert bulb
and screw back on to metal cover bracket after remove bad socket holder and bulb by unscrewing
7. recon wire
8. test before putting back bottom panel
9. screw bottom panel back on.
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W BRACKET-BOTTOM LAMP
  • Frank from Reno, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
42 of 47 people found this instruction helpful.
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Turntable won't move, no heat -but light and fan ok.
Remove the 2 Torx-15 screws at left of control panel. Work the control panel out by pulling slightly to the left first - it is engaged to the slotted holes to the right.

Remove the door's upper switch by lifting the tab and pulling out the switch carefully. To install the new switch, you may have to remove 2 philips screws holding the plastic assembly where the switches are mounted to the metal frame.

Diagrams on the website are misleading b/c the switch shown up on top of the other 2 switches is the switch w/ the NC (upper) terminal while you'll need the NO (lower) terminal for this repair (symptoms are: turntable won't move, no heat -but light and fan ok). I should have called before ordering the part (had to pay shipping twice)...

Once I got the right part, it works just like before.
Parts Used:
Secondary Door Switch
  • Sean from San Jose, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
41 of 51 people found this instruction helpful.
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Oven wouldn't heat
Over the range microwave. Replaced magnetron. Completely disassemble the case top and bottom.
Remove screws from bottom of HV transformer. Magnetron will not clear without this removal.

Remove nuts with socket from top of Magnetron. Remove thermo unit from old magnetron and attach it to new. Replace and bolt down Mag. Replace and screw in HV transformer. Make sure all wires are reconnected.

Put it back up on the wall. Took about three hours from taking it down from wall and putting it back up.
Parts Used:
Magnetron
  • CARTER from OXNARD, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
36 of 37 people found this instruction helpful.
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oven wouldn't heat
1. remove microwave from wall
2. remove cover (many screws)
3. remove nuts holding magnetron in place (4)
4. remove magnetron (this is a pain due to the plastic molding used to direct cooling air through the magnetron
5. get new magnetron in place (this was even more fun to find the right angles to tilt to get the magnetron to fit
6. re-tighten the 4 nuts on the magentron
7. put the cover back on
8. put the unit back on the wall.

bonus repair: the display flickered while the magnetron was on (cooking ) prior to the magnetron dying. found a ribbon cable on the control board to the display with an aluminum foil shield that had peeled off (adhesive failure). re-installing the aluminum shield with packaging tape, and the display no longer flickers
Parts Used:
Magnetron
  • david from elmira, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
43 of 58 people found this instruction helpful.
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No heat in the microwave
We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone
Parts Used:
Secondary Door Switch
  • Douglas from Mechanicsburg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
30 of 37 people found this instruction helpful.
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both lights burned out
After reading some of the comments that others wrote, I decided to order the light sockets along with the replacement bulbs. As predicted, the old light bulbs broke when I tried to remove them - the bulb separated from the base which was still screwed in the socket. After removing the screws that held the bottom panel, I was able to remove the socket assemblies with ease. After inspection of the old sockets, I was glad I ordered new sockets - the old sockets were burned in some spots and very brittle. The parts arrived within a day and a half after I ordered them, but when the parts arrived, one of the bulbs was broken (happened during shipping). I called the office phone number and talked to a really pleasant technician who refunded me the price of the broken bulb and placed an order for a replacement. That was the Wednesday evening before Thanksgiving Day. I got the replacement bulb yesterday (Tuesday) morning - still really quick considering the Thanksgiving holiday. All of the parts are installed and are working excellent. I am definately going to keep their WEBsite for future use, and I'll be letting my friends know about them. Thanks PartSelect, you've earned my business.
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W
  • Rick from Federal Way, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
29 of 34 people found this instruction helpful.
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Noise and no Heat on Microwave oven.
First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.
Parts Used:
High Voltage Diode
  • Luis from Plano, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
33 of 49 people found this instruction helpful.
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Everything worked on the microwave, except it would not heat anything.
The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.
Parts Used:
Secondary Door Switch
  • Randy from Ottawa, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 34 people found this instruction helpful.
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All Instructions for the JVM1340WW02
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