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JMC8127DDS Jenn-Air Microwave - Instructions

All Instructions for the JMC8127DDS
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Light Bulb Out.
1. Order correct light bulb for unit and have it with you before removing old lightbulb.
My Microwave is built into cabinet.
2. Disconnect power (Either turn breaker off or unplug unit from wall)
3. Remove face cover on cabinet. (4 Phillips head screws)
I was able to reach in the opening in the cabinet and unplug from the wall.
4. Remove Phillip head screws holding microwave in cabinet.
5. Remove microwave from cabinet.
6. Remove Phillip head screws and torx screws holding outside cover on the back of unit and the side (1 on right side) and then remove cover.
Light bulb is on the top front right side.
7. Remove 1 philip head screw holding light bulb and unplug quick connector wires.
8. Plug quick connector into new light bulb same way it came out and place new light bulb in place and put the 1 philips head screw holding it back in place.
9. Put cover back on and all the screws. Temporary plug the unit in to test light bulb works before securing it back into cabinet.
10. Reverse order 5,4,Plug unit in wall before putting the face back on.
Done.
Parts Used:
Light Bulb
  • Mason from SUTTON, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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No power to any microwave functions
Access is via RT. SIDE Panel as you face microwave. There are three screws on the bottom right edge to loosen. After that the side panel slips down and off. the fuse is located in the rear near where the power cord comes in. It is the white ceramic tube 1/4" in dia. and 1-1/2" long. Pull it out like any fuse and replace with new one. Reassemble and you are done!
Parts Used:
Ceramic Fuse - 20 amp
  • Richard from CALIFORNIA, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Tray got chipped on the corner
ordered a new tray
Parts Used:
Glass Cooking Tray
  • Mary Lee from LK FOREST PK, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
Door Interlock Switch Kit
  • LENNARD from BURNSVILLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Dead Light bulb
Required that i remove the built in frame and mounting. Required tamper proof socket to remove housing. I removed the old bulb and simply replaced and reverse installed the cabinet.
Parts Used:
Light Bulb
  • Andrea from Rockwall, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
5 of 12 people found this instruction helpful.
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turntable stopped working--- unsuccessful so far with the repair
removed screws from the bottom cover, installed the new motor and reinstalled the cover. The turntable is still not working. wonder if the power supply for that motor is not working. I noticed the internal microwave light glow and then burn out at about the same time as the turn table stopped working. Could that power supply provide power to both the motor and the internal light? can't find the schematics for the location of the power supply so i can test for output power.
Parts Used:
Turntable Motor - 60 Hz.
  • william from Virginia Beach, VA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 of 4 people found this instruction helpful.
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Bulb out
"PIECE OF CAKE" Removed cover,removrd bulb, replaced bulb, replaced cover. "PIECE OF CAKE" P.S. Wife is happy.
Parts Used:
Light Bulb
  • Kenneth from Millsboro, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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I broke the dish in my microwave unit.
I simply went on line to Part Select, placed my order, made payment, and was astonished to see the package with a new dish sitting on my doorstep the next day.Great service.
Parts Used:
Glass Cooking Tray
  • M. J. from Chester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
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cracked revolving cooking tray
OMG! I wish everything in life were so easy.....The cooking tray of our 15 year old microwave cracked and I swore it'd be impossible to find a replacement. That is until I discovered Partselect.com!!All I had to do was input the appliance brand and part I was looking for, and there is was. Thank you, Partselect.com!!
Parts Used:
Glass Cooking Tray
  • miriam from brookline, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Turntable jerking & rumbling noise
Removed 7 screws from microwave bottom panel. Panel swings down exposing the turntable motor. Replace motor. Replace the panel. I did not remove the micro wave or the range stove. It is a little difficult working over the stove but it can be done. It does save time. Turntable works o.k. no noise. Doing the job myself saved a $200 service call. On line instructions ,parts list and diagrams are very helpful.
Parts Used:
Turntable Motor - 60 Hz.
  • George from Hagerstown, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave would not cook
All the electrics worked on Amana microwave EXCEPT for the cooking function. Inspected the control board and found the upper switch on the door interlock was burnt. Installed new switch in minutes and everything now works fine. Unfortunately, had to purchase expensive two switch "kit" although only one switch was kaput. PartsSelect mailing was SUPER fast. Thanks for looking, Scott
Parts Used:
Door Interlock Switch Kit
  • Scott from Mickleton, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Blown light bulb
You have to remove the cover which in my case was a little more difficult because the unit is wall mounted and has a frame around it. That was the hard part. Once the mounting frame was removed, you can remove the cover and the light bulb is on the top right side of the unit. One screw removes it and the new one pops right in. Put the case back on reinstall it in the wall and voila...piece of cake.
Parts Used:
Light Bulb
  • Steven from Redmond, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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replace light bulb and security latch
you will a security socket T20. this unit was installed over oven, remove trim cover,remove screws holding unit in place,I used a helper to get the unit out, once out you have to remove all the screws holding the cover on,on two of the corners they use a security hex screw so you need a special socket for that. remove the door latch switch,take your time or you will break tab holding switch in. ask me how I know.but super glued broke piece in place and plugged wire back in.the new latch may have a second pin but look at old one and plug wires in the same way.the light bulb does not screw out so I had to purchase the entire unit.total cost under a $100.00 to do repair.
Parts Used:
Light Bulb
  • David from Bishopville, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Too Big Didn' Fix
I received my glass cooking tray so fast but when I try to put in the microwave did't fix was to big,I call you today to return and very nice lady help me and told me I need to call whirlpool and explain them and already order again thank so much for all your help you have very nice people in customer service. Thank you so much again. !!
Parts Used:
Glass Cooking Tray
  • BRIGIDA from GAINESVILLE, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the JMC8127DDS
31 - 45 of 55