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JES9900BAS Jenn-Air Range - Instructions

All Instructions for the JES9900BAS
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Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Juan from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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temperature varied in oven.couldn't set
removed 2 screws in probe and pulled it out.had to take back off as wire was tangled from factory and couldn't do quick repair
Parts Used:
Long Oven Sensor
  • tom from winter haven, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Top oven sensor
The oven did not auto clean. Problem was the sensor stopped working. Tried to repair from the front but could not get the connector through the hole. Removed the rear panel and found the connector had melted. Could not find a new wireing harnes on line, so I cut the wires on the stove and the new sensor coupling. Spliced the wires togather. The oven cooks fine, I have not tried the cleaning cycle yet.
Parts Used:
Long Oven Sensor
  • Alan from Bonita, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Long Oven Sensor failure - oven over heated & shut down
Parts package contained no instructions. Found all instructions on internet. I used Phillips head to remove two screws on anchor plate of Long Oven Sensor. Located at upper left, back corner of oven; access to screws is not simple/easy. Screws back out w/o difficulty. Pull/extract sensor harness through hole[back of oven] which required pushing aside insulation. The harness barely fits thru hole in oven back metal wall; I recommend using needle nose pliers ( which I ended up doing ) for ease of extraction. Disconnect harness plastic interlok clips. Perfect reconnection of new clip harness with ease. Reverse procedure to complete installation/repair. Done in just over 35 minutes due to wrestling with harness extraction through minimal hole opening. Failure occurred on Thanksgiving Day with 22lbs turkey in oven. Top of turkey contacted sensor tip which eventually caused sensor fault; result was scorched upper breast and oven shut down [safety by design]. Cook top was still operative; clock and all readings on digital control panel ceased. With new 'long oven sensor' installed - good as new. Will be sure to buy turkey(s) under 20lbs in future. Jim in Seattle
Parts Used:
Long Oven Sensor
  • JAMES from SEATTLE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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oven not staying on. fault cod F-3 showing
Removed the back of the stove, un-pluged the sensor wires, removed the sensor from inside the oven. installed the new sensor, pluged in the wires, and replaced the back of the stove. A phillips screwdriver was the only tool needed.
Parts Used:
Long Oven Sensor
  • James from Cumberland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Element in oven would not adjust to the oven temperature.
I ordered the temperature sensor after watching the video and seeing how easily it could be changed out. Unfortunately, they don't tell you that it may be necessary to access the part from the back. When I tried removing the sensor from inside the oven the connection separated before getting to the hole. I tried for 4 days to try to fish out the other end. Finally, I had my brother help me remove the oven from the wall and take the back off at which time we were able to connect the new sensory. It turns out that the wiring is on the upper right hand corner of the oven and the sensor is on the upper left hand corner and the wiring is rather short. I am a 64 year old female and do the majority of repairs around the house myself, but due to the weight of removing the oven I enlisted the help of my brother. After removing from the wall the rest was a breeze. Just wish the videos or written info on the website was a little more clear as to the different ways of accessing the damaged part.
Parts Used:
Long Oven Sensor
  • Dolores from Edmond, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Broken inner glass
Easy just loosened screws took apart door, removed broken glass and installed new glass.It took longer to clean the stove! Lol!
Parts Used:
Inner Door Glass Pane
  • Joe from Bronx, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Upper oven shut down after reaching temperature
The hardest part was deciding if this part would fix the problem. The upper oven became unusable. Both elements worked fine until reaching temperature. The oven would not come back on after that. I took two screws out. Then I pulled the wires out and unsnapped the coupling. The install was reverse. I just snapped the coupling in place and replaced the two screws. All works fine now. Saved a couple thousand as wife was prepared to buy a new one.
Parts Used:
Long Oven Sensor
  • Earl from Globe, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Louis from Morgan, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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grease filter had holes
throw the old one in the garbage, drop in the new one. It is about 3/4" narrower than the one that came with the stove but still covers the down vent adequately
Parts Used:
Grease Filter
  • Lavonne from Hutchinson, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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When We Turned On The Oven The Temp. Reading Went Up To 425 And Beeped By No Heat
Disconnected power pulled oven from wall, removed 8 screws from back, unplugged sensor, removed old, attached new, put screws back wow saved me $500. From buying new and $150. For service call
Parts Used:
Long Oven Sensor
  • DAVID from Cape Coral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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change oven sensor
Followed provided video
Parts Used:
Long Oven Sensor
  • Lloyd from Eau Claire, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The inner glass shattered when the oven was in the clean mode
First I took the door off and outside to dump the glass in the trash which I had some Kevlar gloves so not to get cut. Removed the three screws on the bottom trim piece and the two on the sides remove the outside face glass next remove the four screws that hold the next glass. This glass is in a frame there is bent tab on one corner unbend open frame and install inner glass close frame rebend tab and reinstall all the parts.
Parts Used:
Inner Door Glass Pane
  • Charles from Sulphur, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Oven would not heat
Removed two screws holding oven sensor in place. Haad to remove part of the back to access wires. Found existing wires had burnt up, and had to reterminate same. Installed new sensor, making sure the leads did not come in contact with the rear of oven compartment. (This may have been what caused failure to begin with)
Parts Used:
Long Oven Sensor
  • Claude from Lakewood, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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knob broken & meat probe defective
Ordered the parts needed...They were here the next day. This company is awesome. JennAir debatable; it was initially expensive and replaced parts way too soon. This company/parts/ordering/delivery were above expectations! Do business here for sure.
Parts Used:
Control Knob Meat Probe
  • Minie from Fort Lauderdale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the JES9900BAS
196 - 210 of 234