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JDB2100AWB Jenn-Air Dishwasher - Instructions

All Instructions for the JDB2100AWB
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broken silverware basket
the only thing that I wish was that the website had been more descriptive of the item. I ordered the two listed because it didn't say whether it was one side or both sides of a split basket. Now I have two complete baskets in different shades of grey! Only needed to order one maybe this will help someone else with the same problem. Great service and fast delivery though! Will order from this site again if I ever need anything else!
Parts Used:
Silverware Basket - Split/Fit Silverware Basket - Split/Fit
  • Anne from Allen Park, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
100 of 110 people found this instruction helpful.
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Broken Inlet Valve due to freezing - water leak
Most of the time was spent pulling out the dishwasher from under the counter, as a new tile floor had been installed after the DW was installed.

Great pictures of components on this website confirmed what part to order.

Shut off water feed to DW and disconnect power to DW.

Unplug wire connector to old valve (solenoid) and disconnect water inlet hose. Observe that valve is attached to sheet metal bracket.

Remove bracket, with valve attached. Don't remove valve from bracket. New valve comes with sheet metal bracket.

Remove female threaded adaptor (brass) from back of old valve and screw on to new valve using Teflon tape. That is the only piece you need to reuse.

Attached the new bracket (with valve attached) to DW. Attach water inlet hose. Attach plug to new valve.

Turn on water to DW. Check for leaks. Retighten hose connection if required. Run dishwasher. Keep lower panel off for a couple of days to be certain no leaks develop.
Parts Used:
Water Valve
  • Craig from Old Orchard Beach, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
86 of 87 people found this instruction helpful.
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Dishwasher would fill properly but when wash cycle would start you could not hear any water spraying.
First I removed the lower spray arm by removing the middle retainer nut. Next remove the 3 screws holding the outer shroud in place. Next remove 6 screws holding the water pump top housing in place. Under this housing you will find the impeller which is retained by a screw. Check the impeller closely for cracks especially near the center hex portion of the impeller. Replace if you have any doubt of it's integrity. Next remove the lower pump housing that has the screen material in the center. What I found was the nylon part that attaches to the shaft of the motor was stripped so the impeller would spin in it's normal direction ( counterclockwise) but under the load of water it would not. So I ordered a new impeller and seal kit with a metal sleeve and chooper blade. Follow the instructions provided in the new kit a reassemble accordingly.
Parts Used:
Seal and Chopper Kit Wash Impeller
  • Timothy from Trevor, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
37 of 41 people found this instruction helpful.
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leak in front right corner
I had to remove the 4 screws holding the toe panel. Then I had to take out the one screw holding the floater switch housing in place. It snapped open to release the floater and that just lifted out. I put the new float in and snapped the new housing on. I put the screw back in to hold the housing in place attached the two wires to the switch and put the toe panel back on. It was all very easy to do and my first home repair went very well. thank you.
Parts Used:
Float Switch Kit
  • Jessica from Lovington, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
38 of 46 people found this instruction helpful.
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Wash motor not pumping and making a grinding sound
I went to PartSelect and found the parts pictorial. A replacement motor was listed for 3 series of the dishwasher. The series can be identified by the first 2 digits of the dishwasher serial number. Mine was 22 so I needed parts for the series 20 dishwasher.

According to the pictorial it looked like the motor seals were included with the replacement motor. When the motor arrived, I found the seals were not included. I called PartSelect and they shipped the seals to me with free overnight delivery.

I had no trouble disassembling the wash manifold and spray parts using the instructions provided with the replacement motor and the instructions from the Maytag repair manual that I found online. The motor is removed from the inside of the tub.... very nice. You don't need to remove the dishwasher from under the counter in order to get at the motor.

I made a mental note of the orientation of the faulty motor before I removed it. I installed the replacement motor with the same orientation along with the wash parts. The dishwasher worked successfully.

Thank you PartSelect.
Parts Used:
Motor
  • George from Poughkeepsie, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
39 of 50 people found this instruction helpful.
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dishes still dirty, soap remained in dispenser.
After repairing this dishwasher 5 times during the past 8 years this one was real easy: Open door, unscrew inside cover and carefully move over to one side. Unplug soap dispenser, unscrew soap dispenser and remove. Fit new dispenser, reconnect it, put inner cover back in its place and secure it with the retained screws and you are back in operation. Hans.
Parts Used:
Detergent and Rinse Aid Dispenser
  • Hans from Show Low, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
35 of 42 people found this instruction helpful.
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Our dishwasher would run for 1 min, stop then run for 1 min then stop completely.
We ordered a Control Panel first (not sure what part we really needed to fix the problem). After installation and the Control Panel didn't solve the problem, we knew we needed the Circuit Board. We then ordered the Circuit Board and upon receipt itstalled it. The Circuit Board was simple to install and BINGO! It worked perfectly. Thank you for have the parts we needed.

Reynold Burbank
Parts Used:
Electronic Control Board
  • reynold from los angeles, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
47 of 90 people found this instruction helpful.
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Dishwasher wouldn't stay on without pushing on door due to faulty switch.
Removed plastic lining from dishwasher door with torx screwdriver, then removed screw holding door latch assembly in place. Removed existing switch from door latch assembly and replaced.

This switch was not the correct one initially as it was a normally closed switch, whereas the existing switch was a normally open. Was able to pry open the switch and switch the contacts to normally open so it worked out in the end. Would recommend purchasing the complete latch assembly w/ switches if you aren't comfortable taking the switch apart.
Parts Used:
Door Switch
  • Andrew from Azusa, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
32 of 47 people found this instruction helpful.
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Dishwasher leaking water
Pulled the dishwasher out. Determined that it was leaking from the air/water inlet. Ordered the seal and replaced the seal by turning the inside cover counter clockwise while holding the outer water inlet. Replaced seal and installed water hose. Put dishwasher back inside cabinet and leveled. If you don't try to fix it yourself, It could cost more then what it is worth.
Parts Used:
Air/Water Inlet Seal
  • Marvin from Republic, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
26 of 30 people found this instruction helpful.
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Would not spray.
Looks like Maytag knew this was a problem. My chopper sleeve (plastic) was stripped and causing the impeller to not spin. The replacement part was all metal and was very easy to replace the old one just by removing screws. The replacement looks to be very sturdy and should last a lot longer than the original. Thanks.
Parts Used:
Seal and Chopper Kit Accumulator Filter
  • Frank from Raleigh, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
30 of 42 people found this instruction helpful.
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grinding noise during cycle
took the bottom spray arm & lower plastic pieces out, unscrewed the impeller & replaced it. the original impeller which holds the disposal blade down & wore down & no longer retained the blade. snap.
Parts Used:
Wash Impeller
  • rich from liberty twp, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
26 of 31 people found this instruction helpful.
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Water leaking from bottom of dishwasher at motor.
I removed the lower wash arm held by a single center plastic coated nut with pliers.

I then removed the six pump housing screws and the three filter cover screws.

This allows access to the pump impeller which is held by one screw. Once it is removed the filter plate, chopper and motor seal can be removed.

I actually had done this before to find a noise. At the time I noticed the impeller had become shorter due to plastic breaking off the impeller. It still fit the motor shaft so I just cleaned out the plastic and screwed it back on. I did not check for water leakage until I noticed loose flooring material a couple weeks later.

This is the mistake I made. The impeller is made so it presses down upon the motor shaft seal expanding it to seal out water. Because the impeller was missing the lower skirt it was too short to but enough pressure upon the seal to stop leakage.
Never use a impeller which is damaged in any way.

Due to this error I have had to buy a motor assy also. It was destroyed by the water.
Parts Used:
Seal and Chopper Kit Wash Impeller
  • Jack from Lee's Summit, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
20 of 21 people found this instruction helpful.
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Broken door seal
After receiving the seal, I installed it and carefully observed its operation and found the reason why the original one was broken in the first place. For some reason the bottom of the washer where it mates with the seal was deformed and it caused the original seal to suffer stress which led to its being broken, and it may be the reason why I got occasional leakage.

We bought this dishwasher at a %40 discount at a Sears outlet. It was probably returned by the original owner for this reason. Using a rubber mallet I was able to easily beat it back into shape and the new seal now fits like a glove.

But probably the most amazing thing was I was able to easily find the part at PartSelect.com after some googling around. Now I know where to find parts for my dishwasher and perhaps other appliances when the need arises.
Parts Used:
Bottom Door Seal
  • Nghi from Daly City, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
53 of 122 people found this instruction helpful.
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Broken handle/latch Dishwasher was very difficult to open.
The first thing I did was read the all of repair stories that others had submitted. Then I set the timer and chucked up the Torx bit in my electric drill/screwdriver. There are 10 Torx screws on the inside of the dishwasher door and they came out very quickly. The top two screws hold the latch in place. I lifted the inside stainless steel cover to get acces to the latch. There was enough slack in the wire that I was able to remove the latch from where it was and extend it above the door. This let me lay the stainless steel liner back onto the inside of the door without removing or disconnecting the soap dispenser. Thus exposed, disconnecting the connectors from the old latch and reconnecting them to the microswitches on the new latch was a breeze. Once connected, I reinstalled the latch assembly, repositioned the liner correctly and replaced the ten screws. The entire job, including putting my tools away and cleaning up took eight minutes. I did it on my lunch break. The eight minutes included pulling the circuit breaker and reconnecting it (very important, that step). The new latch/handle assembly completely fixed the problem.
Parts Used:
Door Latch with Switches - NO Handle
  • George from Andover, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 20 people found this instruction helpful.
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Weeping water control valve
Turned off water and power to the unit. Removed kick plate from under the dishwasher to access the water contol valve. Placed an absorbant rag under the water valve and water line. Disconnected solenoid on water control valve from electrical connection with my fingers. Used a standard adjustable wrench to disconnect the water line from the water control valve. Then used a 1/4" nut driver to loosen the two bolts that hold the water control valve on to the mounting bracket. Pulled the water control valve slightly forward to disconnect the water feed line to the dishwasher. Used a blunt end plier to pinch the clamp open and slowly wiggle the feed line off of the water control valve. Then removed 90 degree elbow off of the water control valve and used pipe dope and connected the elbow onto the new water control valve. Replaced water control valve in reverse order and utilized new hose clamp to reconnect feed line to new water control valve. Saved door seal for future use, when seal goes bad.
Parts Used:
Water Valve Hose Clamp
  • Robert from Woodstock, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 21 people found this instruction helpful.
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All Instructions for the JDB2100AWB
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