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Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
661-675 of 942
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Refig side not cooling

  • Customer: Paul from Ambler, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the heater element on the freezer side and the refig side is working great.

Loud crunching and banging from ice dispenser

  • Customer: Ross from Chandler, AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Problem caused by ice cubes falling out of ice bin and collecting at rear and interfering with ice dispenser drive. Broke plactic drive ring. Pull down 2 clips at front bottom of ice bin. Pull ice bin out. Dump ice cubes. Remove 8 star drive screws to allow case to move far enough to clear broken drive ring. Replace drive ring. Reinstall and tighten 8 screws. Install ice bin. Correct loose right side ice cube retainer board to prevent cubes from falling out of ice bin.

Broken crisper support

  • Customer: Anthony from Broadlands, VA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The main issue is that my supports are NOT held on by screws -- they are behind the fridge wall and can not be removed. So this is my solution (ignore the 'fix kit' -- it is useless and is just this part plus a metal screw. It cost me $20 to find this out). Here is what I did: 1) Cut off the old support with a knife. 2) Get a small toggle bolt (I used 1/8" x 2", < $2 from Home Depot) and thread into new support. 3) Dig around in insulation to make sure there is space for toggle to flip open. 4) Install!!!! Wish I'd thought of this before :-)

Ice maker pouring water into icebucket

  • Customer: Grant from Cary, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Watching the video made this dead easy. If I had a newer refrigerator, I suspect it would have taken 10 minutes. Since I have an older 'fridge, I ran into two issues not in the PartSelect video. First - there were no "clips" to slip the icemaker into/out of, the unit was screwed directly into the freezer wall. Kinda hard to see the screws, especially the one in front, but not a big problem. Second - there is a wire-harness clip at the back side of the icemaker, that hooks onto the ledge of the back connector, just under the screw. That clip had slipped, and until I figured that out and reseated it, it made getting to the rear screw wit the nutdriver a serious pain. Other than those two issues, though, the job was exactly as easy as the video makes it look!

Water leaking into bin

  • Customer: Charles from Fort Myers, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Cubes in bin were freezing together due to water leaking from the ice maker assembly. Replacement went easy with bin rails removed.

ice maker leaking the covering was coming off the tray

  • Customer: Curtis from Frisco, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
1. removed bottom screw. 2. pinched sides of rear connection to disconnected ice maker (noted red wire on top in cabinet rear). 3. bump out old unit taping to release tab on bottom. 4. disconnect wire from icemaker and remove wire holder with philips screwdriver.ew ice maker. 4. reattach harness to new ice make and replace clip. 6 reattach l bracket to bottom of ice maker. 7. detach shut off wire from old ice maker and replace on the new maker. 8. place back into position in freezer compartment. 9. reattach water delivery tube 10. connect wire to rear of cabinet. If motor drive still good on old maker scavenge before throwing away bad parts.

broken water fill cup

  • Customer: augustine from cedar rapids, IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
empty frezzer take door off unplug wires going to ice maker unscrew/bolt icemaker replace door take motor cover off ice maker remove screws on motor replace ice cup and put every thing back together

Ice door had broken and the ice jammed every time we tried to use the door

  • Customer: Terry from Eaton, CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The replacement went very well. Fast shipping, I watched the Video online and followed the simple instructions. Was done in 10 minutes

Burnt/melted light bulb and socket

  • Customer: Jeff from Round Rock, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took out socket, replaced new bulb in new socket and plugged in. Easy!

Small Ice Cubes and hardly any Water at Dispensor

  • Customer: David from Bismarck, ND
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 0 of 0 people found this instruction helpful
After Watching the Video, this Job was very easy. I moved the Refridgerator away from the Wall, disconnected Power, shut-off water shut-off valve, unscrewed Water Line and caught water in a small pan. Loosened up 1 screw and removed valve, unplugged 2 electrical connections and bottom water line. I cut-off an inch of line and reinstalled the valve in reverse order. Plugged Refridgerator back in and instantly had water at Dispensor. Now the ice-cubes are normal size. Thank-you PartSelect.

Ice maker was leaking water and freezing the ice in the trray

  • Customer: DeVerl from orem, UT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I unplugged the refrigerator. Then removed the ice tray. Then removed the screw holding the ice maker secure. I had a little difficulty lifting the ice maker off the clips on the side of the refrigerator but was successful. Then unplugged the wire harness from the back of the refrigerator an lifted the unit out. Removed the wiring harness from the old unit and installed it on the new one. Then positioned the new unit so I could plug the harness in the refrigerator and lined up the clips to attach it on the side of the refrigerator, being careful to line up the water distribution tube. Replaced the screw to secure the ice maker and plugged the refrigerator back in and it is working very well. I am very hsappy with the repair

Ice maker was leaking water into ice tray and freezer causing large "icebergs" and ice dams to form.

  • Customer: Reginald from Gaithersburg, MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Video was helpful and reading the other responses online was a big help also. Followed all of those instructions. Most difficult part was disconnecting the electrical plug to the ice maker. Need a screwdrive or other pointed object to depress plastic tab. Other than that, things went smoothly. HOWEVER, after turning water back on and plugging in fridge, I thought everthing was perfect...no leaks initially. BUT, came back a few hours later to find no ice cubes in the holding tray, "iceburg" formations and ice dams built up again thoughout the freezer. Water was leaking continuously from the ice maker. Upon further analysis, it appears the electronic mechanism keeps telling the fridge to send water to the ice maker...or, it is sending too much before shutting the water off. The tray is overflowing and that seems to be the problem. I'm back to square one, but with a new ice maker.

No ice, water leak

  • Customer: Theodore from Washington Township, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Quickly after video

Ice maker stopped working

  • Customer: Emily from Tracy, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
We purchased 3 parts, in order of probable part that was broken. Website indicates that the Ice Maker Assembly was 75% likely the problem and indeed it was. Didn't need to install the other 2 parts. It wasn't too difficult to replace. Thanks for the advise, it was right on!

Light in Freezer Compartment Out

  • Customer: William from Bath, ME
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Changed bulb, not the problem, had to remove switch to identify correct choice to order (3 pronged verus 2) after that it was easy beyond having to stand on my head to make the exchange. (N B before removing old switch it actually came back to life)
All Instructions for the JCD2389GES
661-675 of 942