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JB960TB4WW General Electric Range - Instructions

All Instructions for the JB960TB4WW
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Oven would go in to a F2 Error
Removed six 1/4" hex nuts on rear of oven. Then through front/inside removed a single 1/4" hex nut to actually remove sensor. Unplug sensor connector, remove. Reversed steps, push oven back in place and plugged in. Tested oven function.
Parts Used:
Temperature Sensor
  • Peter from stamford, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
142 of 204 people found this instruction helpful.
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Large burner on dual element burned out
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:

1. Turn off the breaker for the cooktop.

2. Remove (2) 1/4" hex screws directly under cooktop. You may need to open oven door to reveal them.

2. Prop up cooktop. I used the box the replacement element came in.

3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.

4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.

5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.

6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.

7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.

8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.

9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.

10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.

11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.

12. Close the cooktop and reattach the hex screws under it (1/4" hex).

13. Turn on the breaker and test again.

Thats it, works great now. Good Luck
Parts Used:
Dual Radiant Element - 9 Inch
  • Scot from Oakland, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
100 of 113 people found this instruction helpful.
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Inner glass window of oven cracked
1. Removed the oven door -- this is a little tricky -- you need to lift to small metal covers on the hinges, then pull the door up and out from the broil (half open position). Replace the door the same way. It is important to insert the hinges with the door in the "broil" position, and after verifying that the door is aligned and closes normally -- then lift hinge covers to lock in place.

2. After door is removed the glass assembly can be removed and replaced by unscrewing two long (2-3 inch long) screws at the top. And three hex head screws at the bottom of the door. Note -- there is no need to removed the six screws (3 either side) on th ebottom of the door -- because these only hold the hinges to the door. The other 5 screws that you do need to remove actually hold the two halves of the door together.

3. Replace glass assembly and reassemble.

It is not so hard but you need "star" screwdrivers for the long screws... (not philips -- but 6-pointed stars), and a socket wrench is useful for the bottom 3 hex head screws...

If I were to do again it would only take me 15 minutes.... but I messed up by removing the hinges unnecessarily so it took me an hour.
Parts Used:
Inner Door Window Kit
  • Charles from Sharon, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
57 of 60 people found this instruction helpful.
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Coil Burned Out
Open lid,un screw coil,pop in new coil snap holders in place,then cook a steak
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Frank from St Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
60 of 91 people found this instruction helpful.
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The Front Glass of the Oven Door Accidentally Got Broken
The old glass had shattered so I had to clean up the glass fragments from the door including the track where the replacement glass fits. Also, I removed the complete oven door from the stove so I could lay it on the table and work with it better. I had to purchase a star shaped bit in order to remove the two long screws located on the inside of the door. These screws hold the door glass assembly to the oven door. After those two screws were removed, I could get to the remaining interior screws which completely removed the door glass frame from the oven. Once the door glass frame was removed, I placed the new glass into the track and reassembled the frame onto the oven door. Then I reattached the oven door to the range. Oh, by the way, the door is removed from the range by flipping a latch (from front to back) on either side of the door. Then you can remove the door. To put the door back on the stove, just insert the pertruding pieces and flip the lever from back to front (reverse order from how it was removed). You may have to jiggle it a couple of times to get it back into the slot correctly.
I had to learn how to do this as I went along.
Parts Used:
Outer Oven Door Glass
  • James V. from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
44 of 57 people found this instruction helpful.
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Oven wouldn't preheat above 300 degrees
Unplugged appliance and removed 5 screws on back of stove/oven and removed plate. Disconnected the sensor and unscrewed it on the inside of the oven. Pulled the cord through and replaced with new sensor. Replaced all parts and plugged in the appliance and tested. Worked great.
Parts Used:
Temperature Sensor
  • Gerald from Cape Canaveral, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
48 of 76 people found this instruction helpful.
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Two part burner, outer ring not working
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.

Found the part on this site, ordered, 3 days later, and it was fixing time.

2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.

VERY SIMPLE.
Parts Used:
Dual Radiant Element - 9 Inch
  • JERALD from PHENIX CITY, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
35 of 41 people found this instruction helpful.
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Heating element burned out.
Unplugged range. Opened oven door and removed two screws from top of oven opening. Lifted oven top and propped up
with a 2 x 3.Unscrewed the two screws that were holding
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • LANCE from ORELAND, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
41 of 62 people found this instruction helpful.
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Plastic drawer support snapped off
The repair went very easy. The replacement part was designed differently than the original part. It installed on the rear of the drawer with a screw as the original snapped into the side. This was a bit confusing when researching and looking up the part online.
Parts Used:
REAR SUPPORT
  • Jeff Troiano from Sayville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
30 of 31 people found this instruction helpful.
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Switch failed
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Parts Used:
Infinite Control Switch
  • John from Fresno, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 48 people found this instruction helpful.
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Part Number PS250750 Inner oven glass
Charles from Sharon MA 1/14/09 has a pretty good description of what needs to be done. My model must be a little different than Charles, so I'll just tell you about the differences.

The locks that hold the hinges in place on the oven had to be flipped DOWN not UP. They are small rectangular metal brackets with a little open "notch" on the top where you can stick a small screwdriver to pry them down.

I found that I DID have to remove the six small screws (three on each hinge) that hold the hinges in place as they also went through both the inner and outer door panels.

Note that the glass assembly has a vented frame. Note that there are vents on the TOP of the frame but not the bottom - i.e. heat rises. Take care not to put the glass assembly in upside down.
Parts Used:
Inner Door Window Kit
  • Robert from Longmeadow, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
26 of 27 people found this instruction helpful.
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I kept getting An F2 error and the temperature did not seem accurate
1) pull out the stove
2) remove the 7 sheet metal screws holding the back panel on. (the panel that also covers where the cord splits and connects to the oven.
3) Find the small plastic connector located in the middle of the back of the range and unplug it.
4) open the front of the oven and remove the one screw holding in the oven temp sensor.
5) replace the sensor and make sure to "feed" the new cord through as best you can.
6) I had to dig through the insulation a little bit to find the new wiring harness
7) connect the wiring harness and put the back of the range back on

note: this was very simple to do if you think this might be the problem don't hesitate to handle this one yourself.
Parts Used:
Temperature Sensor
  • Chad from Bloomington, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
27 of 34 people found this instruction helpful.
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Range door bottom trim got rusty: a lousy design by GE.
I used a screwdriver and pliers. A nut driver would have been helpful. Oven door is removeable for cleaning and maintenance, but it's heavy and awkward. It has to be laid face-side down to disassemble, so have a protected tabletop ready to avoid scratches. Side trim pieces have to come off to get access to bottom trim mounting screws.
Parts Used:
WHITE BOTTOM TRIM CHANEL
  • Donald from Delmar, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Electric range burner not working due to control switch
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
Parts Used:
Infinite Control Switch
  • Rodney from Erath, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
21 of 28 people found this instruction helpful.
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Oven Overheating upto 200 degrees!!
Replaced temperature sensor in the oven first ($10 part, always start with least expensive possibility!), but that didn't solve the problem. 5-10 minute repair, not counting moving the range in and out of it's home between cabinets. Next replaced the control board ($90 part) which solved the overheating problem. 15 to 30 minute repair, don't be intimidated by all the wires. Remember to turn off power at the breaker (duh). Order the faceplate graphic ($37 part) because chances are the old one won't peel off cleanly (ours didn't, "I was really careful Honey!!) and the otherwise excellent PartSelect.com website doesn't suggest the part might be needed. Anyway, I saved a minimum of $80 plus Labor by doing it myself. I had the advantage of living about 100 miles from their warehouse and got NEXT DAY delivery from FedEx instead of 3-5 business days. Suggest you order before noon.
Parts Used:
Temperature Sensor
  • Lee from Greenfield, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
19 of 23 people found this instruction helpful.
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All Instructions for the JB960TB4WW
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