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JB2028PEHB Jenn-Air Refrigerator - Instructions

All Instructions for the JB2028PEHB
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Parts Used:
Water Fill Cup and Bearing
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
118 of 192 people found this instruction helpful.
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Freezer not defrosting
Removed shelf drawer. Then removed plastic coverings from back panel of freezer. Squeezed tabs of ice maker connector to push it behind the back panel. With nut driver, removed the four screws holding the panel and removed the panel. Used a hair dryer to remove frost from upper right area that contains the defrost thermostat. Cut out the thermostat and removed the connector on the right from the defrost heater. Removed brown wire from a few of the clips. Attached orange wire from new thermostat to orange wire leading to connector removed from defrost heater and the brown wires to each other using the pliers and supplied crimpable wire nuts. Wrapped the connections with self fusing tape. Reconnected the wiring to the defrost heater and clipped the new defrost thermostat to where the defective one was removed. Used the hair dryer to melt the ice that was covering the drain, then a turkey baster to unclogg the drain. Put everything back together.
Parts Used:
Defrost Thermostat Kit
  • james from southampton, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
77 of 91 people found this instruction helpful.
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while closing the door, the light switch fouled, resulting in the switch breaking
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
Parts Used:
Door Switch
  • Kevin from Beckley, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 88 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
43 of 59 people found this instruction helpful.
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Broken hinge on bottom drawer lid.
The lid that covers the front of the lower meat / produce drawer hinges upward on two small ( easily broken) plasic pins, one on each side of the drawer. One pin is moulded into each "END CAP" that also supports the drawer glides and glass shelf above. The entire end cap must be replaced to repair the hinge. The left side is easy (it's the only one I had to replace); the right side might be more difficult because the right end cap includes a temperature control.
1) Remove the two produce drawers above the lower drawer.
2) Lift off the front glass shelf support, the glass shelf, and the rear glass shelf support from below the two produce drawers.
3) Slide the lower drawer half way out. Remove the drawer lid by disengaging it from the remaining undamaged hinge pin on the OK end cap. Careful not to break the good one.
4) Slide the lower drawer all the way out, then lift up and towards you to remove it from its glides.
5) Using a 1/4" nutdriver or socket, remove the three recessed screws. Leave the drawer glide alone for now.
6) Pull the front of the end cap up and towards you about 3/4" to disengage it from a small retainig button at the top front. Pull the end cap toward you to disengage the two rear retaining fingers.
7) Using a small Phillips screwdriver, remove the drawer glide from the broken end cap and attach it to the replacement end cap. Note which end is the front before removing it.
8) Reassemble in reverse order. Again, be careful with the hinge pins.
Parts Used:
Pantry End Cap - Left Side
  • Michael from Dublin, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 36 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 51 people found this instruction helpful.
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Wife dropped a gallon of milk on the lid and cracked the see through panel
Pushed the hinge pins aside and removed the old lid.. Reversed the process to install the new lid
Parts Used:
Refrigerator Pantry Drawer Door Cover
  • Stanley from Gurley, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 23 people found this instruction helpful.
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Auto defrost not working
Found the coils in the freezer frosted up and no cold air getting to the refrig compartment. I first replaced the defrost timer but should have checked with a volt meter as it turned out that it was a thermostat on the coils in the freezer that was faulty, it actually had a visable defect, it was bulged out. I think that this thermostat prevents the defrost heater from over heating the coils. Replaced the defrost timer an this thermostat and all is good now.
Parts Used:
Defrost Thermostat Kit
  • Charles from Pasadena, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 25 people found this instruction helpful.
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replace plastic wheels on refridgerator
I used board levers to do one side at a time.Kinda tricky, but you can hoist up fridge high enough to replace wheels. take your time think it out and be safe . Make sure you use saftey boards to support load to protect yourself==good luck A small mirror may help to see how the rollers alien in the supports.
Parts Used:
Single Wheel Assembly
  • robert from oak forest, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
24 of 36 people found this instruction helpful.
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Broken Crisper Pan
Since the crisper didn't come with a front, the old front needed to be removed from the broken cripser and attached to the new one. The easiest way to take off the front is to remove it from the bottom of the crisper. Once the pressure is released it comes off easy. Snap the front on the new crisper by starting with the top and snapping the bottom.
Parts Used:
Crisper Drawer
  • G. Kevin from Roanoke, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
18 of 20 people found this instruction helpful.
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Water began to leak under the refrigerator. Source looked like it was coming from control valve suppling water to ice maker and water dispenser.
Followed instructions supplied. It was relatively easy and the parts fit exactly right. Sears wanted twice as much for the part and service would have charged me another $100 to come to my home. I saved over $100 doing the project myself.
Parts Used:
Water Tube Kit
  • jesse from hacienda heights, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 31 people found this instruction helpful.
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Freezer too cold with frost along the back wall and fridge warm.
Removed the ice maker. Removed the screws holding the back panel in place. Unplugged the fridge, cut the wires for the defrost thermostat and installed the new thermostat with the connectors provided. For anyone with a similar problem, I would recommend getting a multi-tester and testing the Defrost timer, defrost thermostat, and defrost heater all the same time according to the directions on this site. Then order the parts that are bad and be up and running in no time.
Parts Used:
Defrost Thermostat Kit
  • Thomas from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
16 of 19 people found this instruction helpful.
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A piece of the frame for the crisper drawers had broken off making the drawers sag
This is the 2nd part I have bought for this refrigerator from Part Select. I wish the parts came with some kind of instruction. I had to re-use parts from the original equipment each time. After studying the replacement part I was able to figure out what I needed to do, but it would have been nice to have a little more information. There were 3 pieces which I needed to remove from the damaged piece and add to the replacement part. I would gladly pay more for a complete replacement part.
Parts Used:
Crisper Frame
  • Marsha from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
16 of 19 people found this instruction helpful.
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All Instructions for the JB2028PEHB
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