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HTWP1000M0WW Hotpoint Washer - Instructions

All Instructions for the HTWP1000M0WW
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Washing Machine was not draining water from tub.
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
Parts Used:
Pump to Tub Inlet Drain Hose Drain Pump and Motor Assembly
  • Gerald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
300 of 327 people found this instruction helpful.
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GE washer no spinning during spin cycle
Used the spatula to release the front panel (push flat spatula under top about 2 inches from either side to release the two sprng clips holding the front panel on) to expose the tub and motor assembly. Inspected the belt and it seemed worn and a lot of rubber particles were in base of machine. Ordered the belt from partselect - received it two days later. Loosened 4 motor mount nuts. Removed old belt and replaced. Tightened belt and tightened nuts on motor. Only tricky part is you will need extensions for socket drive because belt is in the way for two of the motor mount nuts. I used a 1/4" small socket wrench, with an extension. No expertise needed on this one.
Parts Used:
V-Style Drive Belt
  • Laurence from Bronx, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
171 of 190 people found this instruction helpful.
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
Drain Pump and Motor Assembly
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
85 of 87 people found this instruction helpful.
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Bearing on the transmission to tub wore out (mostly due to the washer not being level)
The back of the control panel had an instruction pamplet that was very useful. 2 parts did not go as written tho. To "pop" the spinner out, required short 1x4s and a shake/shingle bar to pry it up and the wedging of the 1x4s under it, until enough strain was put on it to "pop" it off. Then the large 1&11/16 nut was a bear. It required a short pipe wrench (so it fit in the tub) and a hammer to brake it loose.
Parts Used:
Transmission and Brake Assembly
  • Victor from League City, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
89 of 105 people found this instruction helpful.
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washer was not agitating or spinning
My washer was making noise but not agitating or spinning on any of the cycles that I turned the dial to. Didn't know if it was the transmission or something simple. I did some research and discovered it may be the belt, even though the belt looked new, I changed it anyway by just removing the front of the washer and cutting the belt off and putting the new belt on by just turning the pulleys until it fed on. No need to tip it over to do the repair...and it WORKED!! Then I did the happy dance around the house...see woman can repair 2!
Parts Used:
V-Style Drive Belt
  • Rachelle from Kent City, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
60 of 64 people found this instruction helpful.
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Leaking oil into the washer (in tub and on clothes)
Had never repaired a washer before, but have several tools and enjoy working with my hands. Knew it would be cost prohibitive to call a repairman, and didn't have anything to lose. Quick delivery from partselect -- reasonable price, too. This was as easy as simply taking the whole washer apart (NOTE -- there are instructions behind the knobs inside the unit that are very helpful!) replacing the transmission and putting it all back together. Hardest part was getting the hub nut off of the transmission axle. To get it off (REVERSE THREADED, so 'tighten' to 'loosen') I used a 1 11/16 socket and impact wrench. Use the same tool to tighten (but go EASY...don't overtighten). This was not difficult, but just took some time. A couple of evenings later, we were washing again like NEW. Part cost around $160, labor was 'free' and much less than a new $500 top loader or $800 front loader. If you enjoy taking things apart and have some tools, then go for it!
Parts Used:
Transmission and Brake Assembly
  • Scott from Bloomington, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
54 of 57 people found this instruction helpful.
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Pump and Motor Assembly began leaking and then seized.
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
Parts Used:
Drain Pump and Motor Assembly Tub Dampening Strap
  • Michael from Alexandria, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
51 of 56 people found this instruction helpful.
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Washing Machine would not balance on spin cycle
I replaced the work tub dampening strap because that what everyone recommended to replace for this problem. However the purpose of these straps is to dampen the agitation cycle and they have nothing to with the spin cycle at all. the balance ring assembly had been rubbing on the outer tub so I decided to replace it because of a "balance issue". However the ring is liquid with baffles to counter balance the load as it spins and it still had the liquid inside of it so it was actual not needed. What fixed my issue was I found a bolt laying at the bottom of the washer. This bolt was one of the 4 bolts that hold the outer tub to the metal support. When it feel out the tub was only held in at 3 points not the needed 4. This allowed it to rock a bit in the high speed spin and you thought it was going to fly into a 1000 pieces. I replaced the bolt and other parts since I had paid for them and everything works great now.
Parts Used:
BAL RING Assembly Tub Dampening Strap
  • Jarid from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
56 of 78 people found this instruction helpful.
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Agitator will not spin
Agitator would not spin and it was going to cost me I've a hundred soars for someone to come and fix it. I looked on this sight and found out what I thought was the problem and ordered four parts to fix it. I was amazed because they came in two days later. I started withe coupling which was the cheapest part and instaled it and it fixed it to return the other parts I called the 800 number and they emailed me a return authorization and I sent it back so it cost me 15 dollars and five minutes to fix it.
Parts Used:
Agitator Agitator Coupling Screw - 1/4-20 MCH HXW 5/8 S V-Style Drive Belt
  • Jared from georgetown, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
52 of 70 people found this instruction helpful.
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Loud banging noise
Removed the front cover of the washer by sliding a screw driver to release the clips. Loosened the 4 nuts that held the drivebelt motor pushed the motor back to release the drive belt. Replaced the drive belt, pulled motor until drive belt was snug and tighted the 4 bolts. At the same time, I replaced the 4 tub dampening straps located at the top of the tub and now the unit is just like new.
Parts Used:
Tub Dampening Strap V-Style Drive Belt
  • Franklin A from Elk Grove, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
40 of 45 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
Drain Pump and Motor Assembly
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
34 of 39 people found this instruction helpful.
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oil leaked on clutch and slipping
followed the instruction on the wiring sheet and removal and repair sheet that comes with the wahing machine. They wee very good directions and the only problem that I had wa getting the 1 and 11/16 inch not off the shaft that holds the tub to the transmission, The main problem was that the transmission had leaked all over the break and the tub would spin while hitting the pipe wrench with a claw hammer. Ended up using a 10 lb sledge hammer to hit the pipe wrench and that finally loosened up the nut, but that was the only real problem i had. I say this was easy except for getting off that nut
Parts Used:
Transmission and Brake Assembly
  • PETER from MCMURRAY, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
32 of 35 people found this instruction helpful.
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
Tub Cover - White
  • David from Rancho Cucamonga, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 42 people found this instruction helpful.
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Old belt wore out and stretched, wasn't driving tub through spin cycle.
I loosened the four nuts holding the motor in place, slid the motor toward the tub to slacken the belt enoug to remove it, then replaced old belt with new belt, pulled motor back in place until belt was tight, then tightened the four nuts holding th emotor in place.
Parts Used:
V-Style Drive Belt
  • Joseph from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
23 of 26 people found this instruction helpful.
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Loud noises when spinning and no spin
I followed the instructions provided by GE that were stored in the control section of the washer. Removing the hub nut was a huge pain. It took Liquid wrench, hammer, pipe wrench and patience to remove it. Other than that it was fairly easy. I didn't like the way the tub seal fit so I used some silicon gasket making material to help make sure the seal sealed good against the tub.
Parts Used:
Transmission and Brake Assembly
  • James from Spring, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 31 people found this instruction helpful.
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All Instructions for the HTWP1000M0WW
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