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HSS25IFMBWW Hotpoint Refrigerator - Instructions

All Instructions for the HSS25IFMBWW
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Water continuously pours out of the icemaker
A week earlier, we had frozen water all over the freezer section which obviously dripped from the icemaker. We turn off the icemaker and cleaned the freezer. Upon turning the icemaker back on, water continuously pours out of the ice tray. This time, even turning off the icemaker does not stop the water from flowing through. I checked and cleaned the water valve, reinstalled it and it still does not work. I had to crimp the water line and even remove the water filter to make sure there will be no water leaks.

When I got the new water valve, installation was a snap as I have already removed the old one. After installing the new valve and putting back the filter, everything is back to normal.

Procedure for removing/replacing the water valve:
(1) Unplug the refrigerator and move it so that you have some working space in the back. If there is a mechanical valve in the water line, close it so that when the hoses are unplugged, there will be no spills. If there is no mechanical water valve, you can simply crimp the hose with a rubber band or a cable tie.
(2) Use an adjustable wrench or a screw driver to remove the screws on the bottom panel. My refrigerator has 4 big screws and 1 small one that is used to anchor the water hose.
(3) Pull the panel up slightly to remove it. The water valve is mounted with one screw at the bottom-left corner.
(4) Use a screwdriver to dismount the water valve.
(5) Unplug the electrical connections to the water valve. My refrigerator has one Brown and one Blue connector. Remember which plug goes to which connector.
(6) Place a towel under the water valve and use the adjustable wrench to remove the main hose connection.
(7) Next, remove the hoses that to into the water valve outlets. On my refrigerator, these hoses are of different sizes and have quick-disconnects. I simply have to press on the collar at end of the hose, pushing it towards the valve to release the hose, then pull on the hose.
(8) Prepare the new water valve by removing the plastic cover that protects the connector for the main water line.
(9) Connect the main water line to the new valve using the adjustable wrench.
(10) Connect the two hoses of different sizes to the valve. You only have to push them all the way into each valve and slightly tug on them to make sure they are locked in place.
(11) Re-connect the Brown and Blue electrical connectors to their original location.
(12) Mount the new water valve into the back of the refrigerator (one screw).
(13) If possible, quickly check that the new valve is working properly: If you have a mechanical valve in the water line, open it and make sure there are no leaks near the valve or inside in the icemaker. You may have to plug in the refrigerator power to complete the initial test.
(14) Replace the back panel with the 4 screws and anchor the hose to the back with 1 screw.
(15) Once everything is back in its place and the refrigerator is on, cycle the water dispenser several times to run fresh water into the hoses and the new valve.
Parts Used:
WATER VALVE WITH GUARD
  • Noel from San Jose, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
72 of 78 people found this instruction helpful.
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Refrigerator would not get cold although condensor fan worked. The compressor did not come on.
I replaced the capacitor first but the compressor still did not come on. After trying the new capacitor I removed the old board( marked the connectors just in case) then installed the new board. The major difference on the new board was the grounding wire which was simple to connect. The old board didn't have one. Once installed everything worked fine. The directions were easy to follow. I ordered the parts late Sunday night and I received the parts by Wednesday! That was fast. Thanks for the help, and this was much cheaper than calling the appliance service.
Parts Used:
Main Control Board Assembly Capacitor
  • Don from Philomath, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
75 of 87 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
82 of 109 people found this instruction helpful.
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Freezer compartment would freeze sold so the fridge would go warm.
Emptied the fridge and freezer. Unplugged it and in so do doing defrosted the freezer coils. Replace the listed parts, for they were right there easy to get at and replace. Between the three of them we had an 80% chance of getting what was wrong. The freezer and the refridgerator are both working just fine. No more warm milk.
Parts Used:
Defrost Thermostat Temperature Sensor Defrost Heater and Bracket Assembly
  • Michael from American Fork, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable)
76 of 92 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
76 of 99 people found this instruction helpful.
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Getting ice but not water from the dispenser
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com
Parts Used:
MWF BYPASS WATER VALVE WITH GUARD
  • Gary from North Salt Lake, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
75 of 98 people found this instruction helpful.
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fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
Parts Used:
DC Condenser Fan Motor - 12V
  • Ray from Bensalem, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
74 of 102 people found this instruction helpful.
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Recessed door on ice dispenser would stay open causing the freezer to frost up
I inserted the tip of a very small screwdriver from a eye glass repair kit into the three small holes under the panel near where the ice is dispensed. I never would have known about this simple procedure if it wasn't for the feedback you post from your parts cumtomers. Once I did this the front panel with the buttons on it poped off and it was just a matter of removing a few screws at that point. The wires from the new solenoid easily plugged into the board on the front panel. I would recommend changing the screws at the same time. The old one's worked but they were rusty. I feel the solenoid was my only problem but I changed all the parts in between the dispenser door and the solenoid just to be sure.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Turcotte's Housing Service, In from Newmarket, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
70 of 92 people found this instruction helpful.
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Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.
Parts Used:
Main Control Board Assembly
  • david from colleyville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
62 of 68 people found this instruction helpful.
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Ice buildup in the door of freezer
Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.
Parts Used:
Dispenser Door Solenoid Assembly Refrigerator Ice and Water Filter Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Walt from Alabaster, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
66 of 88 people found this instruction helpful.
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Clicking noice from the motherboard
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.
Parts Used:
Main Control Board Assembly
  • John from Greer, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
56 of 60 people found this instruction helpful.
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The evaporator fan motor stopped running, freezer was warmer than normal
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Parts Used:
Evaporator Fan Motor
  • David from Romeo, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
65 of 87 people found this instruction helpful.
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Bad Ice Auger Motor
Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.
Parts Used:
Auger Motor
  • Mark A. from Port Byron, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers
57 of 67 people found this instruction helpful.
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refrigerator/freezer defrosting completely for no reason
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!
Parts Used:
Main Control Board Assembly
  • John from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 55 people found this instruction helpful.
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Ice maker failure due to chunks of ice building up in tray
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever
Parts Used:
Defrost Thermostat Temperature Sensor
  • Terrence from Escalon, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
62 of 83 people found this instruction helpful.
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All Instructions for the HSS25IFMBWW
31 - 45 of 1542