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Models > GU980SCGQ2 > Instructions

GU980SCGQ2 Whirlpool Dishwasher - Instructions

All installation instructions for GU980SCGQ2 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU980SCGQ2
76-90 of 821
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Original 3 piece Middle Wash Arm Tube assembly fell off during cycle, landing on drying heat element. On e part of assembly remained in place. It melted to state of non-usable.

  • Customer: GERALD from ARLINGTON HEIGHTS, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 6 people found this instruction helpful
I was hesitant at buying the Matag made replacement, especially since it was one piece as compared to my 10-year old 3 piece assembly, and my dishwasher is KitchenAid.
Ordered on a Sunday afternoon, had in hand Tuesday same week, one phillips head screwdriver to remove/replace. Everyone smiling!
Did not need to remove upper rack. Simply unscrewed 1 screw, put on new one-piece arm, replaced with same screw.
15 minutes!
Good price/delivery.

Tube to the spray arm fell off and melted on the element

  • Customer: Rick from Louisville, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 6 people found this instruction helpful
Removed one screw to get the spray arm off the rack, one other screw to disassembly the spray arm assembly. Replaced worn and damaged parts. Installation was reverse order of disassembly.

retainer nut split

  • Customer: Carol from Wolverine, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 6 people found this instruction helpful
Plastic parts on this Kitchenaid dishwasher suffer repeat wear problems from heat and chemical detergents. The retainer nut on the bottom wash arm split horizontally int the thread area, and during operation, the wash arm would rise up and hit the bottom of the lower basket so there was a worn groove in the wing on top of the nut and the dishes weren't getting very clean. Simple replacement, just screw the nut down. Also decided to replace the bearing ring right under the wash arm because it was getting pasted with white crust-like material from hard water and chemical detergent residues. I've dealt with PartSelect twice now, and they are fast and efficient. The online parts breakdowns are easy to follow.

melted tube in upper rack

  • Customer: Geronimo from Miami, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 6 people found this instruction helpful
1-remove upper rack by removing holding clips.

2-remove old assembly from Rack

3-cut old ring guide to accomodate new style (one solid plastic piece) and reglue after accomodating new assembly

4-re-install upper rack

DONE

The plastic disc which sprays the jet has snapped off. This is the disk with swirl pattern on the back face.

  • Customer: Mehdi from Cary, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 6 people found this instruction helpful
1) Removed the two white clips from the left and righ hand side of the top tray roller rail. this allows the tray to be completely removed and ease access to the washer assembly. The clipe looks like the letter "k", so you will need to close the "k" to almost straight line in order to get it through the hole.

2) Put a sheet or a towel at the bottom of the machine, just incase you drop the two small cross head screws. This prevents the screws from falling to the bottom of the machine.

3) Remove the screws. At this time the washer assembly will/should slip out very easily. very little force is required to pull the assmbely out.

4) Slip on the new washer assembly and put the screws back in place. Tighten screws, Be careful not over tighten the screw as you may crack the plastic flange.

Note: My machine is an older model, so the washer assembly had two screw fixing. The new assembly only had one hole. Although one fixing appeared to be sufficient, I decided to drill a hole on the other side and this worked fine.

5) Replace the top tray, taking some care to ensure rollers are correctly located within the rails. Then replace the clips and job's complete.

Broken Spray Arm and Mounting Bracket.

  • Customer: Dale from Dubuque, IA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 7 people found this instruction helpful
Removed old phillips head screws /w washers from spray arm kit and mounting bracket. (You'll need to keep one screw/washer set.) Attached new mounting bracket and screwed securely. Attached spray arm with new screw/washer and I was good to go. Piece of cake!

Upper Spray Arm didn't work

  • Customer: Steve from Lindenhurst, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 6 of 7 people found this instruction helpful
replaced spray arm, but this did not resolve the problem. The troubleshooting guid (inside kick panel) indicated the check valve may be stuck. We had quite a bit of lime build up, so I suspected the loose deposits may be stuck. I removed all of the deposits, disassembled the lower unit.
Removed lower spray arm, removed spry tube. The tube is two pieces. first the upper portion must be removed (two screws-place towel on base of tub to preven screws from falling into the chopper area), and then the lower portion simply rotates clockwise 1/8 of a turn. The attachment for lower spray arm has a small plastic bearing, careful not to drop it.
The dishwaser then had to be pulled out and turned on the side. I removed the entire lower unit by removing the white tabs (3). Careful, because the unit is now free to drop into the tub. Next I removed the pump. This is tricky as you have to remove the aluminimum bracket to get to the mountin bolt. The bolt turns out easily w/socket and extension. The pump motor is then rotated counter clockwise, and pulled from the pump. Takes a little force as the gasket makes for a tight fit.
I then removed the choper / pump unit from the basin. The build up behind the chopper screen was extensive, so I had to remove the screen and then the chopper cover. After cleaning, the check valve was unplugged and I reassembled the unit.

Dishwasher works great now.

Dishwasher door would not close properly and dishwasher would not come-on.

  • Customer: Marc from Seattle, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 5 of 5 people found this instruction helpful
Searched various how to fix videos on your web site and YouTube.. Photographed old unit installation and wiring with my phone. Then labeled wires. I removed old latch and bolt with microswitches. Checked switches with ohmmeter which seemed to work well. Order new bolt and latch from this site . On arrival of new parts, assembled new unit using old one as model. Removed micro switches from old unit and installed them on new one. Confirmed switch function with ohmmeter. Installed replacement latch/ bolt. Closed circuit breaker at box and confirmed that door latch worked and dishwasher came on.

Broken clips

  • Customer: Ray from San Rafael, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
There were two somewhat difficult parts: identifying the correct clip (first time I got it wrong and had to reorder), and attaching the new clips in the proper orientation without breaking them.

The correct clips have a snap-in feature to hold a wire fence upright. Two tines of the fence snap into the clip, which attaches to the lateral wires in the upper basket.

To remove the broken clips, I pressed the flat blade of a large screwdriver against the open side of each, noting which wire each came from. I measured the distance between the two wires for the next step.

To install the new clips, I first attached them to the moveable fence. This is because (1) the clip has extremely complex geometery and it took a while to figure how it should be installed (I had no model because the old clips were completely destroyed) and (2) the notch for the fence is quite rigid on one side, and quite delicate on the other, and it took a bit of force to get the the thick bottom wire of the fence to seat properly without breaking the delicate part of the clip. There is no way to put the fence into the clip if you have first installed it onto the wire basket without breaking the clip because the beefy side is not flexible. I used the flat blade of the screwdriver on the beefy side and pinched the bottom of the fence into it with my thumb.

Each clip must straddle one of the tines of the fence, so the tine can swivel into the upper part of the clip to stand upright. This is definitiely a spatial relationship challenge and it took a few minutes of trial, error, and visualization to figure out. You must also be sure that the tines you select correspond to the distance between the two locations on the wire basket where they will attach.

Once the clips were on the fence, I rotated the fence so that the tines locked. Then I attached the clips to the basket, using the flat of the screwdriver blade and a steady pressure to snap it on.

cracked drain hose

  • Customer: Larry from Magnolia, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 7 of 12 people found this instruction helpful
removed two hose clamps and old hose. slid new hose on existing fittings on dishwasher drain and disposal and tightened hose clamps. Turned it on for test run.

the pin was broken

  • Customer: Jo-Anne from Columbia, SC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 12 people found this instruction helpful
but the pin in and add the pin though the 2 tabs close door on it open it up move the springs backwards to the door

Peg on the mount where the upper washer arm broke.

  • Customer: Mark from Disputanta, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Removed 2 screws that held the old mount and washer arm in place, new mount was very easy to install, it snapped in, only one screw needed, remounted the washer arm and the job was done. I was really impressed with the ease of ordering and how quick it got here (3 days), also the scematics you have online are very helpful. I printed them out since I don't have the owners manual any longer, they're very helpful in matching up and ordering the right part which saves a lot of time, also I like the way you can just search by model number and appliance name to find the right parts, makes the entire process really easy. I know I will continue to shop here when the need arises. It really cuts down on expensive repair costs.

Dish Washer was leaking badly

  • Customer: Michael from Germanton, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 9 people found this instruction helpful
Simply removed deflectors and gasket, replaced all , took all of 5 mins. workes great now.

Old rack rusting

  • Customer: Lynn from Schenectady, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 6 people found this instruction helpful
This is the second time I have replaced a rack. You just pop on the new rollers and you're good to go!

solution leaking from bottom of door.

  • Customer: Joseph from Montello, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 5 of 6 people found this instruction helpful
first I removed lower basket. then removed lower sprayer attached to pump housing by unscrewing the cap by hand. the I removed the pump cover . there were six alan screw two of them were missing causing the failure of the seal spraying solution at the door. replaced the pumpseal working backwards until everthing was replaced.
All Instructions for the GU980SCGQ2
76-90 of 821