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GU2700XTSB1 Whirlpool Dishwasher - Instructions

All Instructions for the GU2700XTSB1
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Dishes would not clean
Checked grinder and cleaned it several times, adjusted blades. Dishes would be clean for approx. 6 cycles, then would not clean. Placed dishwasher on its front and removed the motor. Removed grinder and impeller which I found to be worn so that the blades would not turn on the grinder which caused it to collect food particles. The impeller locks in easily.
Parts Used:
Impeller
  • Kathryn from Gordon, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
37 of 43 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Lights flashing on wash options, cancel would work but nothing else
open dishwasher door, use torx socket and ratchet to remove 6 screws. Pull down wash options face, find the bi-metal fuse. Used the directions in the package to replace. popped old fuse out of electrical board, Cut 2 wires, stripped said wires, attached stripped wires in housing on new part, tightened the 2 screws where new wires attach, popped new fuse in electrical board. Reattached face. Very simple and easy to do. Did not fix the problem. Had to get the electrical board that the bi-metal fuse is snapped into. Very easy for someone that has worked on vehicles or electrical things before. If no experience, then I would say it is still easy as long as you follow the directions taht comes with the part. It has pictures as well.
Parts Used:
Bi-Metal Fuse
  • Jessica from Clintwood, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 47 people found this instruction helpful.
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replaced cap for the jet dry liquid
Sears could not supply us with the replacement cap for the dishwasher. We were saved by being able to get the cap here on your web page.Your web sight is like going into the garage and finding the part you saved up for many years that you knew you would need down the road.
Parts Used:
Rinse-Aid Dispenser Cap
  • Debby from Revere, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
32 of 38 people found this instruction helpful.
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Dishes still dirty after full cycle. problem developed gradually over 2 week period
Several hours to diagnose problem: Removed all the plastic water distribution tubes to top rack and found no blockages. removed lower water jets, drain screens using star driver on 6 screws. still could find now blockages. decided problem had to be in pump mounted below unit so completely disconnected unit and removed from under counter. Upon removing lower plate below door I discovered a plastic pouch containing an excellent trouble shooting guide with complete dis-assembly instructions and parts breakout diagrams with P/N listings! First thing I discovered from this was that the chopper assembly was hiding under a plastic cover just under the filter screen I had already removed. The trick was to press down on the right side of the plate to get it to pop up and reveal the chopper. The whole chopper assembly slides out without tools. I found the strainer plate behind the chopper blade totally plugged as the blade had broken off the plastic drive shaft because the retaining knob on the end of the shaft had broken off. I was able to drill and tap the shaft and install a SS machine screw with washer to reassemble the chopper blade on the shaft. Not expecting this "Joe Maggee" repair to last more than a few cycles I went online with the P/N and googled PartSelect. Placed the order and chose std delivery over 2day or next day since I expected the repair to last for the week. I put everything back together and the first load came out perfect! This was Sunday afternoon. Tuesday the part arrived at my doorstep! 15 minutes and the new part was in. My "Joe Maggee" repair is now in the junk drawer awaiting the next pistachio shell that gets run through the washer.
Parts Used:
Dishwasher Chopper Assembly
  • Jeff from Vallejo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
31 of 35 people found this instruction helpful.
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Dishwasher basin would fill and then dishwater would shut off. The water was not pumping into the cleaning showers.
To empty the water in the dishwater basin, I pushed the cancel button and closed the door. I then turned the electrical breaker to the off position that supplies electricity to the dishwasher. I confirmed the power was off by attempting to start the dishwaser. I removed the metal plate between the dishwater door and the floor by removing the two screws. I removed the two screws that connect the top of the dishwasher to the underside of the countertop. I shut the water valve that supplies hot water to the dishwasher (mine was located under the sink). I disconnected the drain hose (plastic) by using pliers to loosen the clamp the holds the hose on the outlet of the drain pump (drain pump is much smaller than the pump that needed replacement). A towell is handy to soak up the water that comes out the hoses. I loosened the nut on the water supply hose (this was difficult because of lack of room)using a wrench and pliers. I opened the door on the metal box that houses the wire nuts for the electrical connection to dishwater, and I removed the wire nuts and the screw for the ground wire. Once the white, black, and gound wires were disconnected, I could pull the dishwater out. I also had to pull the drain hose out from the clips on the side of the washer to pull the dishwasher out into the middle of the kitchen floor. I flipped the dishwasher on its back. I removed the single bolt that held the broken pump motor to the dishwasher, and then the motor twisted counterclockwise and I pulled it out. The pump shaft would not turn freely with my pliers, so I knew the motor was broken. I removed the pump end (impeller) from the dishwasher by tapping it with my screwdriver. The impeller end came out along with a metal screen. The metal screen was 50% plugged, so I cleaned it and put it back in place. I wet the gasket on the new pump motor and slid it back in place while rotating clockwise and locking it in place with the tabs. I replaced the bolt that holds the motor in place and reversed the repair procedure to re-install the dishwasher. Be sure to run the dishwasher and look for any leaks. The last step is to replace the metal plate between the floor and door. While I had the dishwasher pulled out, I discovered another problem with the pulleys and strings that prevent the heavy door from flopping down, but I won't include this repair. The pump and motor must have been failing for some time because the dishwasher is much quieter now and the dishwasher is much faster. I am sure the plugged screen didn't help either.
Parts Used:
Circulation Pump and Motor
  • James from Old Town, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
30 of 34 people found this instruction helpful.
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Spring on soap dispenser failed + jetdry cap melted
To replace the soap dispenser you need to take off the front of the door, which requires removing about 12 torx screws - of 2 different lenghths (so keep track). Then the soap dispenser is held in place with 6 very small 4mm hex screws (why they used these instead of normal phillips??). Both my hex sets stopped at 5mm, so I had to go get one. Tool has to be narrow (not one that is flared) because the clearance between the screws and the unit is very tight. There is one small two-wire connector with a press-in connector that at first looked hard to pry off, but just grab it with channel-lock and it will just come off. Remember which way the wires are facing (ie. up or down). Be sure to note how the vinyl flap (that covers the back of the dispenser) attaches, then pull out the old one. Once the new one is in, the hardest part is putting the door cover back on. I'd advise having an extra set of hands. Made it much easier.
Parts Used:
Detergent Dispenser Assembly
  • Eric from San Francisco, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
30 of 36 people found this instruction helpful.
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Dishes wouldn't dry
I shut off the power to the dishwasher, then I removed the front panel under the door. On the right side just behind the electrical box there are two wires going up to the hi-limit thermostat, (you may need a small mirror to see it), remove one screw that is holding the thermostat bracket, unplug the wires from the old thermostat and install new one. Screw bracket and thermostat back to the underside of the dishwasher, reinstall the front panel, turn on the power, done.
Parts Used:
High Limit Thermostat
  • George from Lisbon, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
33 of 45 people found this instruction helpful.
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touch pad would not light up
open door remove 8 allen screws

change circuit board 6 wire plugs
Parts Used:
Electronic Control Board
  • greg from ozone park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
41 of 72 people found this instruction helpful.
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Broken catch on soap dispenser door
1. Removed six screws securing outer panel to dishwasher door.
2. Removed outer panel which exposed back of dispenser.
3. Remover six screws holding dispenser.
4. Removed dispenser.
5. Installed new dispenser.
6. Replaced six screws.
7. Reattached electrical connection to dispenser relay.
8. Reinstalled outer panel with six screws.
Parts Used:
Detergent Dispenser Assembly
  • W. C. from San Rafael, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
28 of 37 people found this instruction helpful.
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water running in to dishwasher when not turned on any cycle. Water running out on to floor
removed bottom panel.disconnected water supply,fill hose,and wiring connector from faulty valve. Replaced in reverse order.
Parts Used:
Dishwasher Door Gasket with Strike - Black Water Inlet Valve
  • Manuel from Winchester, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 31 people found this instruction helpful.
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Wirlpool Dishwasher not getting power to panel. Outlet checked out fine
First I unplugged the dishwasher.Then I removed 6 Torx screws, popped off cover, cut wires to old fuse, stripped wire, placed wires in new part, tightened screws, reassembled in reverse order, plugged unit back in and tested. WOO HOO!

I saved over $150.00 by doing it myself instead of having a repairman come out! That's 4 free fishing trips!
Parts Used:
Bi-Metal Fuse
  • Mike from Ridgecrest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
27 of 34 people found this instruction helpful.
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After a loud noise the dishwasher quit and would only buzz when the main motor was supposed to be running.
Primarily, I read the instructions on line and watched the great videos explaining the repair. While the DW was out, I decided to change out the Drain Pump and the Chopper Assembly, even though only the Circulation Pump and Motor was my problem. These three items are the primary mechanical wear components and it made sense to me to replace these items. Perhaps I'll get another 10 years out of the DW. Two notes about the repairs. If you replace the chopper it isn't clear in the video where exactly it fits into the housing as the video mechanic did a great job of blocking the view of this part of the procedure. It took me awhile to figure out the chopper screen didn't go in the narrow trough, but just outside of that trough. Also, to lubricate the gaskets when putting the motor and the drain pump back in, I use a light coating of petroleum jelly. It is a good lubricant to facilitate the insertion of the both pumps. The pumps slid in easily and there were no leaks when I test ran the DW outside of the cabinetry. If you have a modicum of mechanical ability this job is a very simple, straight forward process. Good Luck!
Parts Used:
Circulation Pump and Motor Dishwasher Drain Pump Dishwasher Chopper Assembly
  • William from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
26 of 32 people found this instruction helpful.
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Heater element had shorted out and began to smoke
I released the heater element from the clips on the bottom of the waaher tub. I pulled the unit out from the wall and disconnected power. There are two slip on wire terminals on each end of the heater element accessible from the back that need to be removed. One of them was badly rusted from leaking water, which had caused the short, and had to be replaced. These terminals and the crimping tool to install them are available at any home center. I removed and discarded the old plastic nuts since one of them was damaged by arching from the short circuit. Moving around to the front of the dishwasher, I removed the old heater and installed the new one. I had ordered new rubber washers, but the new heater came with them already installed. Since one of the old ones failed and caused the leak, they are a good thing to keep around as spares anyway. I installed the new nuts and tightened them to enough to ensure that the washers made a good seal. I reconnected the wire terminals to the heater, reconnected power and moved the unit back into place. The circuit opening when the heater failed caused a "call for service" error and the controller would not allow the unit to run. You will know you have this by the "CLEAN" LED flashing seven times. Clear the diagnostics by pressing the buttons for "HEATED DRY", "NORMAL", "HEATED DRY", "NORMAL" and after the controller resets, the dishwaher is ready to run. It's worked like new ever since.
Parts Used:
Terminal Nut Dishwasher Heating Element Rubber Washer
  • James from McCordsville, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
25 of 30 people found this instruction helpful.
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Dishes were not getting clean / Low Water Pressure
Started as dishes not getting clean and I observed that the top arm was not spinning and there was very low water pressure coming out of the jets. After making sure the water level was up to the bottom of the heating element and making sure the jets were not clogged I checked the filter and chopper. It was a little tough to get the cover off of the chopper but once I did I could see that the chopper scraper was broken off and the shaft was broken. The screen was all clogged up with stuff. Ordered a new assembly and put it in making sure to compress the spring and make sure the gears lined up. Now it is running great.
I think the Kitchenaid is the same as the Whirlpools.
Parts Used:
Dishwasher Chopper Assembly
  • Greg from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
22 of 24 people found this instruction helpful.
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All Instructions for the GU2700XTSB1
31 - 45 of 618