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Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
1,396-1,410 of 2,098
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Ice maker door was not closing.

  • Customer: Idichandi from Coppell, TX
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Frost on back panel; freezer not cold

  • Customer: Ruey from Mountain View, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Ladies, you can do it!
I had the same frost buildup problem 3 years ago and had a GE technician repaired it. It cost me a grand total of $288 (parts $58)!! He mentioned the heater part tends to have problems. When the frost started to build up on the freezer, I dreaded for MONTHS for the prospect of $300 repair every few years, until the freezer gave up cooling, and I had to do something. How fortunate I found this website and their repair video! Here is what I did:
1. Find the model number and Order the parts (arrived the next day with regular shipping!!!)
2. Watch the repair video (again) and read instructions
3. Prep the refrigerator: Clean out the freezer (food and shelves) ; UNPLUG the power cord
4. Defrost: Put a bath mat on the floor in front of freezer; Use spatula to scrap off the thick frost on the back panel and into a bowl; Pour hot water on the remaining frost on the panel; COVER the drain hole with paper towel; Remove screws using screw driver and nutdriver; Remove back panel – at this point, I saw one Big ICE MESS behind the panel!!
5. De-icing: Remove paper towel over the drain hole; Use hair dryer on High to de-ice (this part took a long time due to the extent of icing)
6. Remove the old heater and replace with the new one according to the instructions
7. Reinstall the back panel and shelves; Plug in power. DONE!

Cord

  • Customer: Laurie from Portland, ME
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The adapter made the cord a bit long but other than that it was great!!!

left drawer slide broke

  • Customer: robert from Granite City, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I took everything off the shelf,removed the shelf and broken slide.Removed the two philips head screws.Replaced the shelf slide and screwed it in.

My refrigerator suddenly stopped dispensing ice and water

  • Customer: Timothy from Birmingham, AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I did an internet search on the issue, which was that my refrigerator suddenly stopped dispensing ice and water through the door. Also, the refrigerator had been cycling on and off constantly for some time. I found a YouTube video showing how to replace the main control board; along with a link to order the new part. I ordered the part and selected standard shipping. My part arrived in 48 hours. I replaced the main control board just like in the video. My refrigerator works like new now. I was able to solve my problem in two days on my own, for the cost of parts only. I am sold on PartSelect.com.

my ice maker quit working

  • Customer: Verma Jean from Lincoln, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the video from the link that was sent to me with the shipping notice. It was very easy to understand. I had no trouble at all. I'm 75 years old woman, however, and I can fix about anything. Don't be afraid to fix appliances yourself if you feel you have the knowledge.

Ice maker not functioning and Tube assembly was to short

  • Customer: Samuel from Madison, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The video explained everything step by step. Repair was easy and only took less than 10 minutes. The ice maker didn't work until several hours later. I would imagine it would have to freeze the ice first. By the next morning it was making ice. Thank you for sharing the video.

Ice was building up on the back of the refrigerator but it wasn't cold

  • Customer: Earl from Landover, MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I took the back panel off just like in the video and replaced the defrosted heater just like in video. Which made it very easy would highly recommend this website. I imagine you saved me anywhere from $300-$1500. Thank you very much thanks thanks thanks.

leaking double water valve

  • Customer: raymond from grove city, OH
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Part came very fast using standard delivery. easy to repair.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort, SC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

freezer panel was icing up.Leaking water

  • Customer: Tim from Mayer, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged unit,removed shelves and freezer panel exposing defrost heater.upon examination,noticed tube in heater was black in color.It was a single element heater,Replacement was a dual type.Rerouted pink wire to right hand side as per instructions,keeping yellow jumper loop on left side plugged pink and blue wires in ,remounted heater and put everything back as it was,Plugged unit in and observed panel for next several hours.Panel is not icing now.Simple repair!

Water Leaking Beneath Fridge

  • Customer: Andy from Pearland, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
In early July 2012 we noticed our fridge water dispenser was not working. I decided to ignore the problem and hope it fixed itself. It didn’t and two weeks later I studied it again and heard water running somewhere even though it wasn’t coming out of the dispenser. When I pulled the fridge out from the wall, there was water was all over the floor. After cleaning up the nasty mixture of dust and water, I took off the back panel and found that the semi-clear polyethylene tubing running from the valve to the base of the interior of the fridge had broken. Upon closer inspection, the tubing was discolored and very brittle. This was likely due to the tight bend radius and close proximity to the compressor.
I did some research and found a water reservoir replacement kit (part number PS291933) on this website (www.partselect.com). In order to get to the reservoir, I had to remove the 2nd and 3rd shelf from the bottom of the fridge. Replacement was not difficult but it was slow and it took close to two hours to complete. I took several pictures to make sure I remembered how everything was configured. Here are the steps I took:
1) Remove bottom vent screen. This is held on by two small screws on each end and some metal brackets that can be pulled off with minimal force.
2) Disconnect the water line going to the dispenser. This can be accessed after the vent screen is removed. To disconnect the water line, press in the white ring on the blue connector and at the same time, pull the tube out. A fair amount of water came out when I did this.
3) Disconnect the water line going to the reservoir. This can be accessed after the panel on the back of the fridge is removed. To disconnect the water line, press in the white ring on the blue connector and at the same time, pull the tube out.
4) Remove the 2nd and 3rd drawers and divider from the bottom of the fridge. The water reservoir is behind them.
5) Unscrew the two screws holding the reservoir in and slowly pull the tubes out. Before doing this, either take a picture or make special note which tube goes down which hole and where they both end up.
6) Remove the insulation from the old reservoir and put it on the new reservoir.
7) Insert the tubes from the new reservoir in the two holes and slowly guide them in. The long tube is a little tricky because you will need to guide it through a divider beneath the fridge to get to the connector.
8) Once the tubes are all the way in, connect the new reservoir by screwing in the two brackets.
9) Replace the two drawers and divider you removed. You can close the fridge door at this point.
10) Connect the short tube to the connector on the valve.
11) Connect the long tube to the connector leading to the water dispenser. This tube was too long and I ended up having to cut some off. If you cut the tube, be sure and cut as evenly as possible to prevent leaks.
12) Run a bunch of water through the water dispenser and check for any leaks.
13) Replace the rear fridge panel.
14) Replace the bottom vent screen.
When I replace the bottom vent screen I noticed the tubing connection started leaking. I took the screen off and pressed the connector and tubing together as hard as I could. This apparently helped because I didn’t notice anymore leaking.

defrost heater burned out

  • Customer: lavern from collinsville, MS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
installed new defrost heater

Dispenser Crusher Cover was broken

  • Customer: Lynnette from Billings, MT
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pretty much followed the video. Most of it was a no-brainer, but when I got to the part of pushing in the plastic clips to get to the area that I needed to replace, the video came in handy to reassure me that I wouldn't break them. It also gave hints, i.e. to let the ice maker tray sit at room temperature before you start. I was totally pleased with the ordering, & then being able to replace the broken piece myself. As a female, I enjoy trying to fix things myself.

Plastic pieces of the ice maker had broken off and ice was scattering everywhere in the freezer.

  • Customer: Janice from Columbia, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I ordered the whole assembly as a unit. It arrived the next day after I ordered it. It came already assembled. All I had to do was pop it in. No tools were needed. It seems to be working fine. I should have done this months ago.
All Instructions for the GSS20IEMBWW
1,396-1,410 of 2,098