Models > GSS20ETHBCC

GSS20ETHBCC General Electric Refrigerator - Overview

Sections of the GSS20ETHBCC

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Temperature Sensor – Part Number: WR55X10025
Temperature Sensor
★★★★★
★★★★★
(66)
PartSelect #: PS304103
Manufacturer #: WR55X10025
This sensor (Temperature Sensor, Thermistor, Refrigerator Temperature Sensor) sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too co...
$27.00
  In Stock
Drawer Slide Rail - Right Side – Part Number: WR72X240
Drawer Slide Rail - Right Side
★★★★★
★★★★★
(58)
PartSelect #: PS306944
Manufacturer #: WR72X240
This drawer slide rail is for the right side of your refrigerator. The drawer slide rail attaches horizontally to the refrigerator wall and supports the drawer so it can easily slide in and out. If th...
$42.55
  In Stock
Defrost Heater Harness Kit – Part Number: WR51X10101
Defrost Heater Harness Kit
★★★★★
★★★★★
(15)
PartSelect #: PS1993872
Manufacturer #: WR51X10101
This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.
$61.67
  In Stock
Drawer Slide Rail - Left Side – Part Number: WR72X239
Drawer Slide Rail - Left Side
★★★★★
★★★★★
(31)
PartSelect #: PS306943
Manufacturer #: WR72X239
This is a manufacturer-approved drawer slide rail for your refrigerator. This slide rail is for the left side of the fridge. All you need to complete this repair is a Phillips screwdriver. Remove the ...
$29.73
  In Stock
Ice Maker – Part Number: WR30X10093
Ice Maker
★★★★★
★★★★★
(77)
PartSelect #: PS1993870
Manufacturer #: WR30X10093
This 10 by 5 inch ice maker (Electromechanical Icemaker Kit, Ice Maker Assembly) produces ice. This particular model will produce seven crescent shaped cubes every cycle. It is constructed of plastic ...
$216.23
  In Stock
Dispenser Door Assembly or Flapper – Part Number: WR17X11653
Dispenser Door Assembly or Flapper
★★★★★
★★★★★
(87)
PartSelect #: PS964304
Manufacturer #: WR17X11653
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
$15.58
  In Stock
Dispenser Door Solenoid Assembly – Part Number: WR62X10055
Dispenser Door Solenoid Assembly
★★★★★
★★★★★
(33)
PartSelect #: PS1483583
Manufacturer #: WR62X10055
This part is a possible option when ice door won't open or shut properly or when water is not dispensing.
$64.74
  In Stock
Recess Door Spring – Part Number: WR02X10585
Recess Door Spring
★★★★★
★★★★★
(12)
PartSelect #: PS285013
Manufacturer #: WR02X10585
This door recess spring or dispenser lever spring in your refrigerator is used to return the ice door to the closed position or the dispenser lever to the home position once released. You will find th...
$9.17
  In Stock
Union Connector - 5/16 Inch to 5/16 Inch – Part Number: WR02X11330
Union Connector - 5/16 Inch to 5/16 Inch
★★★★★
★★★★★
(10)
PartSelect #: PS758446
Manufacturer #: WR02X11330
Quick connector for plastic water line - 5/16" to 5/16"
$9.03
  In Stock
BUCKET AUGER – Part Number: WR29X42446
BUCKET AUGER
PartSelect #: PS17139776
Manufacturer #: WR29X42446
The ice bucket auger is located within the ice bucket assembly in your freezer. It stirs and dispenses the ice in the bucket. You may need to replace the auger if your ice maker is noisy, or not dispe...
  No Longer Available
Drawer Slide Rail - Right Side – Part Number: WR72X242
Drawer Slide Rail - Right Side
★★★★★
★★★★★
(32)
PartSelect #: PS306946
Manufacturer #: WR72X242
This is the drawer slide rail or slide assembly for your refrigerator. You will find the drawer slide rail at the bottom of your refrigerator, mounted to the right-hand side of the cabinet wall. It is...
$44.25
  In Stock
DISPENSER LIGHT – Part Number: WR01X37886
DISPENSER LIGHT
★★★★★
★★★★★
(18)
PartSelect #: PS16554837
Manufacturer #: WR01X37886
This twelve volt dispenser light bulb is a little under two inches long.
$17.85
  In Stock

Questions And Answers for GSS20ETHBCC

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Winifred
January 6, 2020
How do i order filter for water
For model number GSS20ETHBCC
PartSelect logo
Hello Winifred and thank you for writing. Water filter part number: PS8746144 is in the list of compatible items for your model. We hope this helps. Please contact us anytime. If you would like to place an order with our company or inquire about pricing, availability, and shipping, you will have to contact our customer service. You can do so one of two ways: online: www.partselect.com or telephone: 888-738-4871. Thank you.

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Common Symptoms of the GSS20ETHBCC

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Fridge too warm
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Ice maker won’t dispense ice
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Freezer section too warm
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Leaking
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Ice maker not making ice
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Noisy
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Not dispensing water
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Freezer not defrosting
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Door won’t open or close
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Light not working
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Fridge too cold
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Door Sweating
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Frost buildup
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Ice maker dispenses too little ice
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Will Not Start
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Door latch failure
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Fridge and Freezer are too warm
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Freezer too cold
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Too warm
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Fridge runs too long
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Ice maker dispenses too much ice
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Clicking sound
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Won’t start
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Doesn’t stop running
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Engine revs but auger will not turn
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Too cold
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Engine runs but cutters do not turn
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Plastic Auger blades broke in ice tray
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry up top cover with small flathead screwdriver. Slide white top cover up and you will now see the metal blades and assembly. Auger is held in place with a metal c-clip and washer on the end. Use flat head screwdriver to pry off c-clip. Then you will see a nylon round slotted nut. The threads are reverse, use pliers and loosen nut. It is not that tight but pliers are needed. Then it all is loose and ready for removal. I slid all the blades off at one time and kept them stacked together. Slide out auger and clear flat shield cover. Install new auger, clear shield, and metal blade stack. When you put it all back together take a look at the long metal J-hook on the bottom make sure it is in the slot before you make everything tight. Failing to do this will prevent cubed ice from dispensing.
It is not that hard to do the repair it just takes some patience and paying attention to details.
Parts Used:
BUCKET AUGER
  • Tim from Newport News, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Fridge too warm, evaporator icing up
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
Parts Used:
Temperature Sensor Evaporator Thermistor Clip
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Defrost Heater blows out, refrigerator frosts up, then stops cooling
Disclaimer - if you aren't confident about doing this repair, call a repair specialist in. Also, take care not to damage the freezer coils as they have refrigerant in them that I'm told is harmful if it leaks. It may also be under pressure. The instructions that follow won't require you to touch the coils. There is no need to unplug the refrigerator or disconnect the water supply to do this repair. The screw driver you will need is a phillips (the one withe the + head).

1st, take out your frozen food (which, if you need to do this repair may not be frozen) and put it in a cooler or the refrigerator.
2nd, remove the ice cube bucket and dump the ice cubes in the cooler to help keep the frozen food cool. Turn the ice cube maker off.
3rd, remove the freezer shelves.
4th, locate the panel covering the freezer coils. It's a panel at the back of the freezer. It hides the freezer coils and protects them from damage. It's held in place by two screws located at the top left and right corners of the panel.
5th, unscrew the screws holding the panel to the refrigerator.
6th, detach the clip at the top of the panel.
7th, remove the panel. You should see the coils now. The coils will be covered in frost if the defroster heater has failed. If the coils are not covered in frost, there may be another reason for the refrigerator failing to cool.
8th, even if the coils are covered in frost, you should also inspect the defroster heater at the bottom, underneath the coils. The business end of it is a long tube running horizontally between two wires. If it's black like a badly burned out light bulb, then it's failed. If the bulb appears fine, you may have a different reason for your refrigerator and freezer frosting up. We'll assume that the defroster heater has blown out, and proceed.
9th, place a towel at the bottom of the panel space, to soak up any water that melts and runs down. There is a drain under the coils. It collects water that melts during the defrost cycle, but I'd rather mop up the water instead of relying on the drain.
10th, use hot air blowing from the hair dryer to defrost the coils. Just play the air from the hair dryer over the coils, starting at the top, and working down. The frost will quickly melt and the water will be soaked up by the towels. If you want things to go faster, you can throw hot water on the coils to melt them faster, but that produces more water to mop up, and makes a big mess. It's also dangerous to have water lying around if you then decide to use the hair dryer to continue defrosting the coils.
11th. MOST IMPORTANT. Don't use your screwdriver or any other sharp object to pick away at the frost on the coils. If you damage the coils the refrigerant could leak out. I'm told that it's dangerous stuff. Furthermore, I expect that you'd have to buy a new refrigerator if you damaged the coils.
12th, once you've defrosted the coils, locate the defroster heater and bracket assembly again. It's held in place by two screws, and has two insulated wires running into it on either side. Unscrew the screws, disconnect the wires and remove the assembly. Throw it away - there are no useful parts in it.
13th, install the new defroster heater and bracket assembly by connecting the wires to it, mounting it back into its place, and rescrewing the screws.
14th, put the panel back in place, replace the clip, and screw the panel back in place.
15th, turn the ice cube maker back on and replace the ice cube bucket and shelves. Put your food back into the freezer.
16th, use the freezer and refrigerator as normal. If the defroster heater fails again (I'm on my third one in less than six years), you'll notice frost building up on the panel at the back of the freezer before your freezer and refrigerator stops cooling. The frost build up is your signal to defrost the freezer and buy another defroster heater and bracket assembly. I don't know why this part is so weak, and don't know any fix except to keep replacing it.
Parts Used:
Defrost Heater Harness Kit
  • Stuart from Lynchburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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