Models > GS5SHAXNL00 > Symptoms > Ice maker won’t dispense ice

Parts That Fix Whirlpool Refrigerator GS5SHAXNL00 Ice maker won’t dispense ice

Ice maker won’t dispense ice is a commonly reported symptom for the GS5SHAXNL00 Whirlpool Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your GS5SHAXNL00 Whirlpool Refrigerator that will fix Ice maker won’t dispense ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 18% of time

In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.

  No Longer Available
PartSelect Number PS11723180
Manufacturer Part Number W10823377
Fixes Symptom 17% of time

This Ice Maker (Icemaker Assembly, Complete Icemaker Assembly, Ice Maker Assembly, Refrigerator Ice Maker) can be used with 25-27 cubic feet refrigerators that have a vertical auger dispenser located on the freezer door. It’s used to make ice. When this part fails, no ice cubes will be made. It could prevent the icemaker from filling with water or just prevent the harvesting of the ice cubes. This is a sign the part should be replaced. The parts electrical contacts and motor can fail due to normal wear and tear. The icemaker attaches to the ceiling of the freezer compartment. This assembly measures 11 inches by 5 inches, is constructed of plastic and metal, and comes in black/white.

$ 145.08
  In Stock
PartSelect Number PS869316
Manufacturer Part Number 2198597
Fixes Symptom 12% of time

This part is located at the bottom of the ice bucket.

$ 26.75
  In Stock
PartSelect Number PS11739762
Manufacturer Part Number WP2220457
Fixes Symptom 10% of time

The “Icemaker Control Assembly” (Module & Motor Assembly, Ice Maker Control Module, Icemaker Module, Refrigerator Ice Maker Module) is what controls the actions of your ice maker. The control turns the timing cams and the ejector blades. It controls most of the basic parts and functions such as the heater, water inlet valve, the cube size, and cube ejection. If your ice maker control is broken it can no longer properly control the ice maker functions. It may not produce any ice, make small ice cubes, or have intermittent operation. This can occur due to normal wear and tear. The icemaker control assembly is attached to the ice maker mold, and is under the white cover. Test the icemaker control assembly by using a multimeter. If this reveals the assembly to be defective, you will need to replace this part. It is approximately 4.25 inches square, beige, and is constructed of plastic and metal. This replacement part features one icemaker control assembly, including the control module and the motor.

$ 118.52
  In Stock
PartSelect Number PS2341896
Manufacturer Part Number W10190935
Fixes Symptom 8% of time

This part is the drive shaft for the auger.

$ 60.45
  In Stock
PartSelect Number PS11739142
Manufacturer Part Number WP2188917
Fixes Symptom 5% of time

This set of two electronic control boards contains both the emitter and the receiver. These boards tells the icemaker when it's full and that it has to dump the ice, and it also tells the icemaker when to refill with water.

$ 445.12
  In Stock
PartSelect Number PS16875489
Manufacturer Part Number W11629974
Fixes Symptom 5% of time

This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.

$ 19.46
  In Stock
PartSelect Number PS11739026
Manufacturer Part Number WP2180224
8 Seal
Fixes Symptom 4% of time

This part is a replacement refrigerator drive shaft seal for your refrigerator. The drive shaft seal protects the auger motor from water and condensation that may leak down the drive shaft from the ice bucket. If the seal is broken, water and condensation can get in, causing the ice maker to fail. To replace the seal, first remove the ice bucket from your freezer. Then remove the two screws on the drive shaft holder, and use a pair of pliers to remove the drive shaft. At this point you can remove the seal from the drive shaft. Be sure to clean the area that the seal sits in before you reinstall the drive shaft. This part is white in color and is about an inch in diameter. The seal is sold individually.

$ 14.58
  In Stock
PartSelect Number PS11739241
Manufacturer Part Number WP2198628
Fixes Symptom 4% of time

This coupling is used for indoor ice dispensers.

$ 28.52
  In Stock
PartSelect Number PS11739763
Manufacturer Part Number WP2220458
Fixes Symptom 4% of time

The water inlet valve (Refrigerator Water Inlet Valve Kit) provides water for the ice maker and water dispenser. This part is located at the back of the refrigerator, and connects to the water supply. If your water inlet valve is malfunctioning, you could be getting a lack of water to the inside of your refrigerator. Your ice maker may not produce cubes or your water dispenser may not work. This breakage can occur from material fatigue or normal use, and is a sign the part should be replaced soon. The water inlet valve must be replaced if the solenoids no longer have continuity or the valve has internal blockage. The part measures approximately 6.5 inches long and 3 inches wide and is constructed of plastic and metal. It comes in blue/green/red.

$ 110.34
  In Stock
PartSelect Number PS3497634
Manufacturer Part Number W10408179
Fixes Symptom 2% of time

*Please note, this door chute is no longer being manufactured with a heater.

$ 15.94
  In Stock
PartSelect Number PS11739035
Manufacturer Part Number WP2180353
Fixes Symptom 2% of time

This EveryDrop Filter5 is certified to reduce the most contaminants with Triple Filtration Technology. Now, you and your family can enjoy the enriching benefits of cleaner, freshly filtered ice & water. Not just in beverages, but for preparing meals, too. This advanced generation of ice and water refrigerator filters from EveryDrop Filters are certified to reduce more contaminants with Triple Filtration Technology. Filter 5 reduces 16 contaminants, so you can feel reassured that you and your family are getting the most out of your water. Remember to replace your refrigerator filter every 6 months to maximize contaminant reduction.

$ 85.22
  In Stock
PartSelect Number PS11722132
Manufacturer Part Number EDR5RXD1
Fixes Symptom 1% of time

This washer is sold individually.

$ 9.43
  In Stock
PartSelect Number PS11739247
Manufacturer Part Number WP2198661
Fixes Symptom 1% of time

This refrigerator ice maker fill cup dispenses the water into the ice cube mold during the fill cycle. Replacing the water fill cup is a possible solution if you notice that the ice maker is leaking, or not making/dispensing ice. If you notice the fill cup has been damaged or cracked; replace the part straight away. This water fill cup is a genuine OEM part and will fit most refrigerators, but check the list of compatible brands to make sure yours is included before purchasing.

$ 40.40
  In Stock
PartSelect Number PS11743318
Manufacturer Part Number WP628356
Fixes Symptom 1% of time

This kit includes the stripper arm and fill cup.

$ 50.37
  In Stock
PartSelect Number PS2378115
Manufacturer Part Number W10297244
Fixes Symptom 1% of time

This kit includes the module motor, ejector arm, and ice stripper arm. The complete icemaker is sold separately.

$ 116.11
  In Stock
PartSelect Number PS733947
Manufacturer Part Number 8201515
Fixes Symptom 1% of time

The ice maker thermostat, also known as the cycling thermostat, controls and regulates the ice maker ejection cycle by monitoring the temperature inside the freezer to determine when to release the ice into the bin and start the ice making cycle again. If your ice maker is making unusual noises, or if the ice maker is not making or dispensing ice, there could be an issue with the thermostat. Before you begin this repair, make sure the power is disconnected from your refrigerator, and that any food that may spoil is safely stored. This is an OEM part and is sourced directly from the manufacturer. This thermostat is sold individually, and comes with two attachment clips.

$ 62.09
  In Stock
PartSelect Number PS11743313
Manufacturer Part Number WP627985
Fixes Symptom 1% of time

This dispenser door pin comes with the washer.

$ 11.30
  On Order
PartSelect Number PS11739225
Manufacturer Part Number WP2196195
19 Flipper
Fixes Symptom 1% of time

This part is a replacement flipper or emitter cover for your refrigerator. It is made of white plastic and is approximately 3 inches by 2 inches. The flipper shields the emitter control board and houses the flipper cover for the emitter board. If your flipper is broken or missing, your ice maker may not make or dispense ice, and will need to be replaced. This part is sold individually and is an authentic OEM part sourced directly from the manufacturer.

$ 39.20
  In Stock
PartSelect Number PS11739242
Manufacturer Part Number WP2198633
Fixes Symptom 1% of time

When the auger rotates, it pushes ice out of the bin, through a chute in the door.

$ 98.94
  In Stock
PartSelect Number PS11739237
Manufacturer Part Number WP2198574