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Models > GHW9400PW0 > Instructions

GHW9400PW0 Whirlpool Washer - Instructions

All installation instructions for GHW9400PW0 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GHW9400PW0
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broken plastic washer door handle

  • Customer: dave from woodway, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 524 of 528 people found this instruction helpful
Just required removal of two screws, placing the new handle and reinstalling the two screws. Easiest repair I've ever done!

Bellows were moldy, needed to replace

  • Customer: Franck from Annandale, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 309 of 329 people found this instruction helpful
The first step is to remove the retainer ring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring streached about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or other to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.

The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.

Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and the secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.

Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.

Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.

Now it is time to install the Hose clamp. Un bend anything that might have bent on the clamp. With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.

Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. This w

Washer would not drain ,F02 and SUD code displaying

  • Customer: Donald from Wichita, KS
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 201 of 207 people found this instruction helpful
(1) First I unpluged the washer then I removed the water from the tube with a water vac.(2) Then I removed the three (3) screws that holds the front panel, using a Torx T-20 socket. ( this is a front load washer ). The panel is below the loading door.
(3) I packed towels under the washer.
(4) I slowly removed the cleanout in the front of the pump, using the water vac to catch the water as it leaked out.
(5) I removed the wiring to the motor.
(6) I removed the screw that holds the pump in place with a Torx T-20 socket.
(7) I pulled the pump forward so the clamps that hold the drain hose and discharge hose could be removed using the hose clamp pliers. ( they come off much easier then they go back on ).
(8) I tested the pump and found it would run but was making a lot of noise and running slow.
(9) To reinstall start with number (7) and work backwards to number (1) skipping (3) and (4).
Don Kramer
Wichita, Kansas

front load washer latch replacement

  • Customer: James from Vilonia, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 169 of 191 people found this instruction helpful
1. remove the three screws from the top backside of the top panel
2. push the top panel to the rear 1/8 to 1/4 inch
3. lift/rotate top panel from rear to front, set aside.
4. remove the three wire connectors from latch.
5. use #15 Torx to remove the three screws from the latch.
6. remove and replace part using top opening.
7. reverse order to finish.

Tub of front load washer was slowly filling with water when machine was empty/off

  • Customer: Andrea from Chelmsford, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 120 of 127 people found this instruction helpful
Pulled out machine...removed top panel..unscrewed existing valve and removed it...then reversed the whole process with the new valve..it was very easy to do and worked perfectly...no more water in tub!

Handle broke off

  • Customer: Paul from Burns, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 152 of 233 people found this instruction helpful
Removed the 2 scews and pulled the broken handle off. placed new part on and attached with the 2 screws. Very easy not to mention I received the part in just 2 days! Wow, now that is fast!

Washing machine "Walks" due to vibration of drum in spin cycle

  • Customer: Bruce from Milton, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 95 of 110 people found this instruction helpful
First, unplug the power cord to avoid electric shock!

1. Open the drawers in the sub-base, remove the screws on the left and right side rails, and remove the drawer.

2. Remove the three torx head screws along the bottom of the front cabinet cover and remove the cover.

NOTE: There are sharp metal edges exposed inside of the cabinet. A heavy long sleeve shirt and gloves are recomended when working in this area to prevent injury.

3. With a pair of pliers, grip the end of the front right shock absorber near the attachment point and rotate counter-clockwise. Repeat procedure at other end of shock absorber. (note: this may destroy the plastic end of the shock absorber, but you're going to replace it with a new one anyway.)

4. With the front shock absorber out of the way, you can now reach the rear shock absorber on the same side and repeat the removal procedure. (note: Be sure to take note of which end of the shock absorber is up and which end is down. This will be important when installing the new ones.)

5. Install the new rear shock absorber by first inserting the lower end into the slot in the base plate and rotating it 1/4 turn clockwise by hand. it should snap into place easily. Then insert the upper end into the plastic drum attachment point and rotate it 1/4 turn clockwise.

6. Install the new front shock absorber by the same procedure, then procede to the left side shock absorbers using steps 3, 4, & 5.

Note: While the cabinet is open, now is a good time to clean out the pump strainer located front and center.

7. Re-install the front cabinet cover using the three torx head screws. (note: the machine will not operate without the cabinet cover in place.)

8. Adjust the leveling legs so that the machine is level and each leg supports an equal amount of the machine's weight.

9. Reinstall the sub-base drawer and plug in the power cord.

Washer made loud banging noise during spin cycle

  • Customer: Francis from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 96 of 115 people found this instruction helpful
I first removed the back panel held on by about 10 screws. I removed the drive belt from the pulley, then removed the lock nut securing the pulley to the drum & removed the pulley. Attached the new pulley to the drum, tightened on the lock nut, attached the new belt & ran a spin cycle. When that went OK I replaced the back panel & the washer was back in service.

My washer would not always finsh the cycle (most of the time it would run between 2 and 30 minutes) and then the time display would flash and the washer would shut down and beep. An f06 fault code flashed in the display.

  • Customer: Bradley from Red Wing, MN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 79 of 88 people found this instruction helpful
First I removed the screws and the plastic slide clips to remove the back plate. I then went to the lower right of the washer and found the motor control unit. It has about four plus going into it. The front inside mount of the control unit has a clip on it that must be pushed so you can pull the unit free of the bottom of the machine. Once the control unit was free I flipped open the plug cover with a screwdriver which just snaps over the plugs. I then removed the plugs from the unit carefully so I didn't break them. It was a tight work space and I had to pop out some of the clips that hold the wire harness in place to get some slack in the wires. I then pushed up on the washing drum which gave me enough room to slide to old unit out and get the new one in. Then just reconnect the plugs, plug cover, snap the unit back into place, refit and wire harness clips that where removed, and place the back panel of the machine back on. I tested mine before putting the back panel on and it completely solved the problem. Note that there are 2 control units in this machine 1. motor control and 2. the central control located behind the display. I was told it could have been either one of them, but after some research I chose the motor control unit since it seemed to be a problem with the tachometer sensor which is read through the motor control unit.

Door lock was in the locked position and door could not close

  • Customer: Suryakant from Cortlandt Manor, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 56 of 58 people found this instruction helpful
I bought a new door lock for 132 dollars (item number PS2037196).

Ultimately you have to get to the inside of the machine where the door lock is located in order to see if you will need this door lock that I bought.


First take off the top by taking off the 2 screws on the back of the machine.

Second take off the control panel, I believe there are about 5 or 6 screws for that.
(there's also a screw when you open up the detergent compartment on the bottom left- also, a lever must be pushed in order for the compartment to come off- it MUST be taken off).

Third unscrew the top of the front white plate.. there should be a 5 or 6 screws for that.
You don't need to take off the entire front plate.

Finally unscrew 3 screws that hold the door lock in place .. make sure your hands is in the machine- the back of door lock to catch the lock when you're on the last screw.

Gently take out the door lock from the side with the cables attached by holding the white metal door open (it bends).

Try to pull on the bottom of the door lock (its a manual release). If it doesn't release you need to buy a new door lock like I did... if it does release then you don't need a door lock and just reassemble.
(Note: You can also try plugging in the machine and THEN pulling down on the manual release. When I tried this the door lock just vibrated and nothing happened so I bought a new door lock.)

If you have the new door lock continue here:

Take out all 3 cables on the old door lock by pressing on the corresponding clips.

Attach the new door lock with the correct cables. Assemble machine back together.

Thats it.

Plastic handle broke; and needed replacement

  • Customer: Carl from Hahira, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 94 of 174 people found this instruction helpful
Removed the old screws with a phillips screwdriver, screwed the new part on. 1 minute tops!

Handle broken at screw connection

  • Customer: Michelle from Merrillville, IN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 93 of 175 people found this instruction helpful
First I removed the screws and removed the broken pieces. I then attached the new handle with the removed screws. Easy as 1..2..3...

Washer baffle broke off

  • Customer: Carole from Colorado City, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 53 of 57 people found this instruction helpful
I snapped the piece into place. It took two people to do the job....one to hold the washer basket from moving and the other to snap it in place. It did take some hard pushing but it worked out great!!!! The repair man quoted me $130.00 for the installation only. And I installed myself it in less than 5 minutes!

Water still in tub / tub would not spin

  • Customer: Bob from Clayton, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 51 of 52 people found this instruction helpful
Don't know how they managed to get out of the washer tub, but we found a quarter, dime and penny in the "lint" filter (called the "Cap" in the PartSelect details). The penny managed to get into the impeller and took out 3 1/2 of the 4 impeller blades.

Replacement is very simple, about a 15-20 minute job Be sure the machine is unplugged for safety.Remove the three (3) screws holding the lower front panel and remove the panel. The pump assembly is a white unit about the middle of the opening (the original pump itself was black, the new one is white). Unscrewing the large cap will allow any residual water to drain out (we used a wet/dry shop vac to get most of the water out of the tub first). Following the wires going to the pump, there is a cover over the wiring connector that easily pops up and the connector can be pulled out. Directly below the unit is a screw with a Torx head that has to be removed, then two (2) hoses held with compression hose clamps that need to be removed with pliers. The unit will slide out of the base of the washer. There is a wiring harness in front of this assembly that can be popped loose on one side or the other to get the unit out.

Reversing the steps gets everything back in place.

NOTE: A notice came with my new pump stating that a tab needed to be removed on the wiring connector. It is easily removed by hand.

By the way - that was the most expensive penny I've ever owned! Pockets in jeans are now required to be turned out in our house before they are allowed in the washer!

F/H error code.

  • Customer: Jeff from Naples, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 53 of 58 people found this instruction helpful
Removed the top (3-4 screws at back). Flowmeter has 2 hoses with hose clamps. Removed with plyers. Simple electrical connector removed.

Reversed procedure. Running perfect now.

How did I know it was the flow-meter? Read the service manual as possible causes to narrow it down. Disassembled old flowmeter and cleaned. That fixed for awhile. Problem came back, could 'tap' on flowmeter to temporarily fix. This convinced me that was indeed the problem.

The flowmeter is just a simple vane that moves as water flows across it, and sends pulses each time it rotates. If it 'sticks' then the computer doesn't think any water is coming in - hence the error. Tapping on it would 'unstick' long enough to confirm problem.
All Instructions for the GHW9400PW0
1-15 of 405