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ET20DKXBW00 Whirlpool Refrigerator - Instructions

All Instructions for the ET20DKXBW00
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Cracked Evaporation tray was leaking water on kitchen floor
I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.
Parts Used:
Evaporator Drip Tray
  • Jerrel from REDDING, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
20 of 28 people found this instruction helpful.
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freezer making a squealing sound
First I Removed the racks. Next 3 hex bolts that secured the ice maker. Undid the ponytail wiring. 3 Phillips screws to remove the metal back. unplugged the Evaporator Fan Motor. Replaced the new one. reassembled.
Parts Used:
Evaporator Fan Motor Kit
  • PAUL from Boiling Springs, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
17 of 20 people found this instruction helpful.
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Squealing evaporator fan
Unplugged the fridge, emptied the freezer, removed the panel screws, removed the fan assembly retaining nuts, slid the spade wire connectors from the tabs, and performed these tasks in reverse to have the fridge up and running like new. I am not an appliance repair person, but I am not intimidated by simple repairs. Your instructions were easy to follow, and the cry in the kitchen of "we need a new refrigerator" was silenced for less than $50.00. Thanks!
Parts Used:
Evaporator Fan Motor Kit
  • JOHN from BEAVER, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
15 of 18 people found this instruction helpful.
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Freezer was not staying cold enugh for ice maker to work. Discovered fan was not working to cool condensor. Fan motor would only run if manually turned.
Unplugged refrigerator. Removed lower back access panels and panel running up the back of refrigerator. Removed and disconnected old fan. Removed old fan motor from mounting bracket. Removed fan blade from old fan motor and placed on new fan motor. Connected new fan motor to power supply. Tested. Reinstalled.
Parts Used:
Condenser Fan Motor Kit
  • David from Cedarville, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
14 of 16 people found this instruction helpful.
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Freezer compartment iced over, food thawing,
I deenergized the refigerator, removed the storage tray, three screws that hold the ice maker, two screws that hold the lower portion of the freezer, two screws tjhat hold the back portion of the freezer. Removed the ice maker and disconnected the wire connector and ground, Removed lower portion of the freezer which allowed the back portion to be lifted out. Once the back was out the bimetal defrost thermostat was located in the upper right corner clipped to a copper line. Using an ohm meter, I found the bimetal defrost thermostat to be electrically open, ordered part from information found on part, Once part arrived I deenergized the refrigerator and replaced bimetal thermostat by cutting the old thermostat wires (pink and brown), stripping the wires back about 5/8 inch and wire nutting the replacement parts like colored wires, clipped the bimetal part on the copper tube, replaced the covers in reverse order, and reenergized the refrigerator. Testing and replacing the part took about 15 minutes, waiting for the ice build up to thaw took considerably longer.
Parts Used:
Bimetal Defrost Thermostat
  • Lawrence from New Bern, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
12 of 13 people found this instruction helpful.
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broken door shelf retainer bar needed replacement
The part for this refrigerator/freezer is no longer made by Whirlpool so a longer retainer bar was recommended and it was necessary to cut the bar to fit our freezer shelf. It's easy to cut if you have a powered mitre saw but if you don't have one, you would have to ask someone to cut it for you and that could take you some time and additional expense. It might be better to ask a service company to do this for you if you don't have the powered mitre saw.
Parts Used:
Door Shelf End Cap Set Door Shelf Retainer Bar - Cut-To-Fit
  • Doris from Ashland, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
15 of 22 people found this instruction helpful.
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water was leaking down from freezer section to bottom part of unit
First, unplugged the refrigerator. Then removed bottom plastic liner of the freezer, 2 screws with 5/16 nut driver. At this point the ice maker had to be removed 3 screws, two on the upper part and the other under the ice maker. Now the back wall of the freezer section was removed by unscrewing 2 screws with the nut driver. This gave me access to remove the defective clip-on Bimetal defrost thermostat. It was located in the upper right corner on the back wall of the freezer. Cut off the 2 wires from the bad part( one pink the other brown)then used wire nut to replace with the new part and matched wires from freezer to new part( pink to pink and brown to brown) and clipped the part in one section of the coil. ( where the bad part was located) Put all back in place. And so far no more water leak inside the fridge.
Parts Used:
Bimetal Defrost Thermostat
  • Eric from miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 16 people found this instruction helpful.
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Water leaking from under refrigerator.
Water leaking from under refrigerator. Initially believed leak was from filter assembly. Removed filter and shut off water supply but leak appeared at different intervals again. Large puddle of water coming out from under refrigerator. Removed back lower panel and checked for leak, but didn't find any. My wife was also checking for leak and found a crack in drip tray. Only way we could get the drip tray out was to first remove front lower panel, disconnect and remove wiring harness in front of drip tray, unbolt water filter assembly, and unbolt water solenoid unit at rear of refrigerator. Their water lines connect to filter assembly. My wife controlled the water solenoid unit to give me play as I pulled the filter assembly out as much as I could from the front. I could now wiggle the cracked drip tray out from under the filter unit. Replaced drip tray and reinstalled wiring harness, water filter unit w/new filter, and re-bolted water solenoid unit at back of refrigerator. Replaced back lower panel after turning water back on and checking for leaks. Replaced front lower panel.

The reason still had leak after initially turning off water supply was because the drip tray is used to catch the water when refrigerator goes into the defrost cycle. Since the original drip tray had cracked, water only appeared on floor after defrost cycle.
Parts Used:
Evaporator Drip Tray
  • Ronald from DELRAN, NJ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
11 of 12 people found this instruction helpful.
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Broken gooseneck on fill tube
The gooseneck on the icemaker fill tube extends out beyond the back cabinet of the refrigerator, and is easily broken. Luckily, this part is a piece of cake to replace. You'll literally spend more time pulling out your fridge and cleaning out behind it then you will replacing this part.

Shut off water supply line, and turn off ice maker (lift the metal bar in the ice bucket all the way up). Loosen the hose fitting, and remove two screws. Pull out the old tube, and slide the new one in. You may have to wiggle the tube around from the inside to get the alignment correct. Replace screws and fitting. Turn water and ice maker back on, and check for leaks. It really is that easy! It took me longer to type this than to actually replace the part.

Only one potential catch. The instructions warn that you may have to cut the new tube to match the length of the old tube, so make sure you compare the length of the old and new tube. I didn't have to to do anything - the replacement part was the exact same length of the original. If by chance you do need to cut the tube, you'll need small saw of some sort, such as a coping or hack saw.
Parts Used:
Ice Maker Water Fill Tube Kit
  • Thomas from Brunswick, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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Crisper Drawer cover broke.
We removed the drawers and drawer cover
(after we'd unloaded that part of the refrigerator!), and
took the glass out of the drawer cover. Then we took
the gaskets off the old cover and put them on the new
one (that's what the screwdriver was for).
It was easy because of the very helpful diagram of all
the parts that I had used on the web site to order the
part.
Getting the part was amazingly fast - thank you!
Parts Used:
Crisper Drawer Shelf Frame - Glass NOT Included
  • Monica from Greendale, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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condenser fan stopped working
1. Removed the cardboard cover.
2. Removed the terminal block and unplugged the old motor.
3. Removed three screws that held old motor to the bracket.
4. Removed the fan blade from the old motor.
5. Installed the fan blade (after cleaning) to the new motor.
6. Crimped on new wire terminals onto the leads on the new motor.
7. Installed the new motor using the fasteners provided.
8. Plugged the new motor wires onto the proper terminals in the terminal block.
9. remounted the terminal block.
10. reinstalled the cardboard cover.
Parts Used:
Condenser Fan Motor Kit
  • Steven from Brigham City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
10 of 12 people found this instruction helpful.
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socket melted with bulb in it.
plastic warped in ,spaced out and, the socket snapped back in place.
Parts Used:
Light Socket Kit
  • martin l. from JACKSONVILLE,, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
12 of 18 people found this instruction helpful.
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Condenser fan motor seized
While investigating a water leak I discovered the condenser fan seized. I removed the fan to prevent a fire and ordered the part. The hardest part was identifying the correct fan. That took longer than the installation.
I cut the wires and spliced in the new motor. It rotated correctly and I replaced the crill.
Done
Total time of ice maker water leak repair and fan replacement about 1 hour.
Parts Used:
Condenser Fan Motor Kit
  • Benjamin from Daytona Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
9 of 9 people found this instruction helpful.
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part of a freezer support bracket was missing
I wasn't sure the kit included the part I needed from the pictures, but it did. The part slipped over the flat plastic bracket attached to the right freezer wall and the shelf fit over it. No tools required.
Parts Used:
STUD-SHELF
  • peter from saint augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 10 people found this instruction helpful.
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The refrigerator leaked water every time the ice maker filled.
The problem was discovered to be a cracked fill tube head, This part extends behind the refigerator and is VERY vulnerable to breakage when the box is pushed backagainst a wall space! Placing a shim under the vertical part of the fill tube fixed the problem even without replacing it with the new part. So, now I have a spare!
Parts Used:
Ice Maker Water Fill Tube Kit
  • Robert E. from Darien, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
11 of 16 people found this instruction helpful.
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All Instructions for the ET20DKXBW00
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