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ESS25LGMABB General Electric Refrigerator - Instructions

All Instructions for the ESS25LGMABB
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Leaking water valve
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing line in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.

One side note:.

This is the second pump which has burst at the blue plastic seam in seven years.
Parts Used:
Primary Water Inlet Valve
  • James from Centerville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set, Wrench (Adjustable)
8478 of 12455 people found this instruction helpful.
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Plastic Auger blades broke in ice tray
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry up top cover with small flathead screwdriver. Slide white top cover up and you will now see the metal blades and assembly. Auger is held in place with a metal c-clip and washer on the end. Use flat head screwdriver to pry off c-clip. Then you will see a nylon round slotted nut. The threads are reverse, use pliers and loosen nut. It is not that tight but pliers are needed. Then it all is loose and ready for removal. I slid all the blades off at one time and kept them stacked together. Slide out auger and clear flat shield cover. Install new auger, clear shield, and metal blade stack. When you put it all back together take a look at the long metal J-hook on the bottom make sure it is in the slot before you make everything tight. Failing to do this will prevent cubed ice from dispensing.
It is not that hard to do the repair it just takes some patience and paying attention to details.
Parts Used:
BUCKET AUGER
  • Tim from Newport News, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
583 of 620 people found this instruction helpful.
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Fridge too warm, evaporator icing up
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
Parts Used:
Temperature Sensor Evaporator Thermistor Clip
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
600 of 718 people found this instruction helpful.
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The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.
Parts Used:
Main Control Board Assembly
  • John from Holly Springs, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
556 of 645 people found this instruction helpful.
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flap to ice dispenser would not close
The flap to the ice dispenser would not close, which allowed the ice dispenser to frost up, freezing the water dispenser.

This was a simple fix. The solenoid had stopped working, so it would not automatically close the door flap. I read some posts on this site that suggest that you had to remove the trim around the entire dispenser to get at the solenoid. My fridge may be a newer model, but in any event it was much easier than that. Just below the touch pad for choosing water, ice, or crushed ice (above where the ice/water dispenses) there are three very small holes spaced about an inch a part. After unplugging the fridge, I stuck a small philips-head screw driver in each, freeing spring clips. That allowed the touch pad to come off. I then removed four screws to remove a plastic piece covering the chute, giving me access to the flap and solenoid. I just unplugged the solenoid from the circuit board on the back of the touch pad and then removed three screws to remove the old solenoid. I replaced it with the new solenoid and plugged it into the circuit board. The touch pad then snapped back into place.

The hardest part was figuring out how to get at the solenoid. After I found that pushing the clips in those three holes allowed me to remove the touch pad, it could not be any easier.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Crusher Cover Micro Switch Recess Door Spring
  • Bill from Cleveland Heights, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
418 of 483 people found this instruction helpful.
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Our Ice Damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.
Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.
Parts Used:
Main Control Board Assembly Dispenser Door Assembly or Flapper
  • ALBERT from RALEIGH, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
333 of 410 people found this instruction helpful.
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Freezer wouldn't maintain temperature ... got warm.
The freezer in my side-by-side kept warming up -- often 20 degrees or more, which of course caused the fresh food side to warm up also. I do a lot of jump-in-with-both-feet home repairs, but never on a large appliance. Not having an ohmmeter, which cost about $100 for a reliable one, I took the symptoms to the internet. Countless self-help sites and U-Tube videos later, I was positive it was one of two possible problems, either the defrost thermostat was broken and the defroster wasn't coming out of its cycle or the temperature sensor wasn't reading the correct temp and thus kicking in the fan motor when needed. Fortunately I found both parts easily on PartSelect.com and the total cost for both, including shipping, was $30, less than 1/3 of the cost of an ohmmeter. Not knowing for sure which part it was that was bad, I ordered both, figuring, since I had to pull out the panel anyway, I might just as well replace them both ... the price was right. (In retrospect I should have order 4 Temperature Sensors as my fridge has two in both the freezer side and the Fresh Food side. Any one of them being bad could have caused the same problem. Fortunately, I was lucky because it was either ONLY the Defrost Thermostat or I just happened to pick the right Sensor, but the repair worked.)

The repair was easy: Unplug the power. A Nut Driver removed the four screws holding on the panel in the back of the freezer. A screw driver removes the one screw holding the lamp cover in place. Remove the light bulbs, pull off the panel and right above the freezer coils you'll see both parts -- plain as day. (If your coils are clogged with ice, you will probably need de-ice first.) Cut the wires to both parts as close to the parts as you can to leave as much wire exposed as possible. Strip the ends of all four wires about 1/2 inch and also on the new parts. Match up the wires in the fridge to the wires on the parts and twist the ends together (Note: both wires on the Sensor are white so they match up either way, but the two wire on the thermostat will need to match up orange to orange and pink to pink.) I used silicone filled wire nuts, which you can buy at any hardware store or use your own wing nuts and fill them with silicone or shoe goo which works just as well ... anything to keep the moisture out and prevent the wires ends from corroding. Tuck the wires up and replace the panel, light bulbs and light cover That's it. Very easy. By far the hardest part was wedging my wide body into the narrow freezer compartment. Some one-handed work added a little extra time to the project.

In my case the freezer fan didn't kick in for about twenty minutes after I plugged it back in, but I assume that it either begins in the defrost mode or it takes that long for it to reset itself ... either way the repair worked great.
Parts Used:
Defrost Thermostat Temperature Sensor
  • Mike from Scottsdale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
295 of 348 people found this instruction helpful.
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my refigerator was warm but the freezer was cold and working correcttly
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
Parts Used:
Temperature Sensor
  • michele from North Smithfield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Replace water filter
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
Parts Used:
Refrigerator Ice and Water Filter
  • Alfred from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Refrigerator too cold
My repair experience was a little more complicated than previous posts, but nothing major. And most importantly replacing the Fresh Food Air Inlet Cover did fix my problem. Here are the steps I followed:
1. You will need to remove a minimum of the top two shelves to get access to the Air Inlet Cover. It runs along the back of the fridge and connects to a hole to the freezer side. It has a little fan inside that sucks the cold air from the freezer and diverts to the top and bottom of the fridge.
2. As mentioned in other posts, there are four screws holding the Inlet Cover in place, 2 lower and 2 upper. To get access to the lower two screws,you simply pop off the lower duct assembly (squeeze the sides). Be careful when removing and installing these screws. If you drop one into the lower duct, you will add a few more steps to the installation to remove more shelves and take out the lower duct to get to where the screw fell. Obviously this happened to me. Not difficult to do, just adds more time.
3. To access the upper two screws I had to remove the top light cover (one screw) and then slide out the top duct/diffuser assy (my name, not GE's).
4. Finally to get clearance to pull out the Inlet Cover, I had to remove the water filter and cover. When you pull away the Inlet Cover, you will see the electrical connection that is simple to disconnect.
5. After I removed my Inlet Cover, it was obvious that it was broken because it rattled and I could peek inside to see that the plastic air diverter/flapper thingy was broken.
6. One final surprise was that the replacement Air Inlet Cover did not exactly match the one I removed. The replacement only had one upper air outlet, while my old one had three upper outlets, left, right and center. I noticed there was a plastic cover over one of the side outlets on the replacement, so I just popped that off and hoped for the best.
7. The replacement Air Inlet Cover Kit came with sticky back insulation that you attach to where the Inlet Cover meet the freezer access hole to make sure snug fit to limit extra cold air leaking into the fridge side.
8. Installation of the replacement Air Inlet Cover was fairly easy, just follow the above steps in reverse and make sure you don't drop any screws.
It's been a couple of weeks since I performed this installation and my fridge has been maintaining temperature perfectly. No more frozen milk or lettuce. The wife is very happy.
Parts Used:
Air Inlet Cover Kit
  • Marc from Orlando, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
154 of 161 people found this instruction helpful.
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Flapper Door Stuck Open Allowing Ice Tube To Frost Shut
I read in a previous post how to do the job from outside fridge which saved me lots of time. No need to remove inner door lining. Here is my procedure:
1.Turned off power. 2.Snapped off outside trim ring. 3.Located three small holes inside lip just above ice tube. The center hole was not used. 4.Pushed rather firmly up through two remaining holes with small Allen wrench to release front control panel. 5.Removed (3) wire connectors from printed circuit board. Firmly pull/pry them straight out as lifting on retaining clip will break it off. I broke one & had to elect. tape it back in place later although I doubt it would have ever come off. 6.Release secondary panel by removing (4) screws. The problem was obvious as the solenoid had broken the crank arm off the flapper rod & trapped it open 7.Replaced solenoid, crank arm with flapper attached, spring & micro switch. Switch was okay but I changed anyway. 8.Cleaned all areas with 1/10 bleach water to sanitize. 9.Re-installed evrything in reverse order & all is okay. Thanks to someone for telling about those two small holes. Made job easy versus a very hard one.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Recess Door Spring
  • Joe from Maryville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
165 of 220 people found this instruction helpful.
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Refrigerator wouldn't cool, constant clicking noise
Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes
Parts Used:
Main Control Board Assembly
  • Alejandro from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
148 of 176 people found this instruction helpful.
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Water leaked out on floor from behind refrigerator.
First turned water source off and unplugged fridge. Then removed back panel, turned water supply back on and saw leak from valve. Turned water off again and ordered new valve. Paid for 3-5 day shipping, but it came next day! Removed single bolt holding bracket it place. Simple firm pull release of water lines feeding from valve. Unscrewed brass water supply nut with crescent wrench. Marked four electrical leads so I'd know where to replace them. Then repeated process in reverse to install new valve. Simply push water lines back into color coded valve outlets.Also replaced water filter and found that the GWF Filter is now the MWF fitler.
Parts Used:
Refrigerator Ice and Water Filter Water Valve and Bracket Assembly
  • Eric from Westerville, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
171 of 260 people found this instruction helpful.
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vegetables freezing in fridge, freezer getting warm, always running
1st symptom, water dispenser not working.
2nd symptom, carrots freezing in fridge lower drawer.
3rd symptom, 3 days later, freezer getting warmer and warmer, fan always running, back of inside wall of freezer building up with ice.
Originally changed water valve for dispenser thinking it was the only problem.
After noticing the freezer getting warmer and doing some reading, I decided the best guesstimate would be the defrost thermostat or heater behind the inside freezer wall. Defrosting all that ice to get behind the wall is the time consuming part of this job. Not wishing to defrost and troubleshoot to determine which component failed, they are cheap enough to just buy both the heater and t-stat and replace both and be done with it. It turned out to be the heater, an element encased in glass, the glass turns black on the ends when it is toasted. This is a very easy fix. If you do not have crimpers for the butt connectors for the 2 wires for the t-stat, you can use a wire nut to twist them together and seal it with silicone/rtv. The heater just plugs in on both ends. Remember it is glass and very delicate, take your time. Start to finish this could be a 3 hour job, but most of that time is melting the ice, cleaning up and putting everything back in the freezer.
Parts Used:
Defrost Thermostat Refrigerator Ice and Water Filter Defrost Heater and Bracket Assembly
  • joseph from mastic, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
165 of 255 people found this instruction helpful.
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refrigerator was getting too cold
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.
Parts Used:
Temperature Sensor
  • Larry from Menomonie, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
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All Instructions for the ESS25LGMABB
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