EKS396 Caloric Microwave Oven Combo - Instructions

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

just plugged it in!

I called the local appliance parts store and they said it would cost $60-80 and take a week to order. I paid $16 and received my rack in 2 days!

Removed 2 screws, cut the wires, pulled the part out that the element plugs into. Replaced the old part with the new one and put the screws back in to hold it, reconnected the wires and plugged in the element. Turned stove on and Valaaaa! It was fixed in 10 minutes! Thanks for the great repair parts!

I cut the power to the circuit. Removed the burner and then unscrewed the old aluminum plate attached to the range top cover. Opened the topcover to access the wires. I cut the two wires being sure that I left enough length. I then slipped the two new wires with the brass contacts into the new black plastic holder until it locked. Reattached the new metal plate to the range cover, fed the wires through and snapped the new plastic holder into the aluminum plate. Secured wire ends with the ceramic wire nuts. Total time about 30 minutes.

I had My friend from church come over and look at the problem. He said that it could be fixed, so he looked up the part and ordered the part. It came in two days, it took about 15 minutes to install the part and put the back back on. It was that easy! Thank you! Now i don't have to buy a new stove!!

Drilled a pilot hole with a 1/16 th drill bit and tapped off screw head.

Remove three strews and two wires. Less than fifteen minutes for this Seventy Seven year old farm boy!

Although this was not a repair I wanted to let you know your service was outstanding and the price quite reasonable. I am very happy to finally have a much needed second rack in my oven that was not there when I purchased my home. Thank You

removed the plug that had burned up on one of the top burners, replaced it with a new plug purchased from parts select., it was quite easy ,I unpluged stove and raise the top exposing wiring for the burners cut the old plug wiring and connected the wires for the new plug with connectors and shrink tubing supplied in the repair kit easy and quick repair

Replace the capacitor and the fuse. Then it works again. Part arrived in an open plastic bag with scratch. It looked like a returned part, but it works fine.

We actually had to get the repairman back that had repaired our microwave. Our range has the attached microwave above the range. My stovetop light worked prior to the visit. When he left, I prepared supper without the light, which did not go on. Ultimately, we had to replace the fluorscent tube, which thankfully, you had. No appliance store in a 35 mile radius did. We finally got the glass protector off, and the new tube did not go on. Back to the repairman, to tell him the new bulb did not work and that probably something happened when he visited before. He came back, found that indeed a wire had been broken when he was working on the microwave. I had indicated to him I did not expect to pay another repair bill after I had alrealy spent 117. before plus the cost of the new bulb, 22. something including shipping. He obliged and id not charge me anythink to repair the broken wire.
Now I have the old bulb for back up!!!
Thank you for having my replacement tube!!

Removed old drip bowls, removed burners installed new drip bowls,installed burners. They fit perfect and I received them two days after ordering.

I reoved old drip pans and installed new ones. Very easy, they look great!

No problem Took off old ones and replaced with new.