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DW860B Jenn-Air Dishwasher - Instructions

All Instructions for the DW860B
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water leak through door
1- turn power off. 2- remove 7 screws to take door apart 3- remove 2 screws to take dispenser out. 4- i unhooked electic plug from it. 5- replace grommet and all back together. not bad to be 72 years old.
Parts Used:
Dispenser Door Latch Grommet
  • marvis from barbourville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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dishwasher leaking down inside of door from detergent latch
The part arrived sooner than I was ready to install! But it only took about 30 mins.(could take less but I like to do extra) I used a cordless drill with a star bit to remove the 7 screws holding on the inside plastic door cover. I unplugged the four electrical plugs so I could take the cover off completely. Once removing the cover I placed the cover on the kitchen counter to work on. I removed the liquid softner dispenser by turning tthe big threaded white plastic gromet on the front side of cover. I checked the big o ring for wear. Before reinstalling the liquid dispenser I placed a bead on 3-M black gasket silicon around the base and placed the o-ring on top of it just to make sure that it won't leak either. (this is installed last) There was quite a bit of the calcium build all over the parts. I cleaned this up with some CLR and a toothbrush, you don't have too but I'm a little picky and do not want to open it up again.
There are 2 little hex head screws holding the latch and associated hardware in place removing them was no problem. remove the old rubber gromet and put the new one on. Make sure the area where the gromet seats is smooth and clean. Now put it all back together and you should have no leaks
Parts Used:
Soap Cup Door Latch and Gasket
  • John from Nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Leaking water from the discharge hose and pump gasket
1) Remove the lower dish rack.
2) Use towel to soak up any water in the dishwasher.
3) Remove the bottom plate on the dishwasher front.
4) Remove clamp from around the discharge hose. Some water will drain out so have towel handy.
5) Dishwasher will need to be pulled out from its built-in area in order to feed the old discharge hose out and the new one in. MAKE SURE THAT THERE IS ENOUGH PLAY IN THE ELECTRICAL WIRES AND THE INPUT WATER LINE TO THE DISHWASHER TO ALLOW IT TO BE PULLED OUT.
6) Loosen, all the way, the white plastic locking arm that clamps the pump housing. It clamps on a white corrugated plastic piece.
7) Remove the spindle arm inside the washer by unscrewing the "tower" piece.
8) Remove the screws from the pump housing on the inside of the washer.
9) Lift the pump housing carefully and remove the rubber gasket from around the housing. There is enough play to remove the gasket and put the new one on.
10) Clean the area around the housing so that the new gasket seats properly.
11) The new gasket will have to be installed before re-installing the discharge hose.
12) Re-install screws in pump housing.
13) Re-install the spindle arm.
14) Tighten the white plastic locking arm underneath the washer that locks down the pump housing.
15) The new discharge hose can now be reconnected between the sink drain and the dishwasher.
16) Dishwasher can now be put back into its place.
17) Before closing up the bottom plate of the dishwasher, it should be run and checked for leaks before finally closing up. My advice - let it stand overnight before checking for leaks. after running.
Parts Used:
Drain Hose Hose Clamp Pump Gasket
  • Roger from Palm Bay, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
10 of 15 people found this instruction helpful.
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Water leaking around the Inlet injector on side of dishwasher.
My original order was for the "Motor Gasket" in the bottom of the tub that just looked nasty. Not leaking. Replacing that was a little more complicated, but used another customer's recommendations and worked great. Ran an empty load to check for leaks and thats when we discovered that we had a leak on the side of the darn thing. So we ordered the "Injector Seal Ring. Got it in about 5 days and after installing, (2 seconds), we still had a leak! Soooo, ordered the "Water Inlet Injector". 5 days later, we have NO MORE LEAKS!!! I would STRONGLY suggest that anyone who has a leak at the Water Inlet, order a new Injector right along with the Seal Ring. The shipping and handling was WAY more than the price of the parts. I'm happy to say that my 10 year old dishwasher is running like a champ. Thank You.
Parts Used:
Injector Seal Ring
  • Juli from Grangeville, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Dishwasher would stop in the middle of a wash cycle
Our dishwasher got to the point where it would not complete a wash cycle. I found that by jiggling the door latch, the dishwasher would whir back to life. For awhile, if I put a clothespin on the door latch, somehow enough pressure would be put on the switch to keep the dishwasher going. Finally, the dishwasher refused to cooperate...so I ordered a replacement switch.

The repair was easy. I only had to remove the interior door panel, unscrew the metal bar at the top of the door and underneath the door panel, then remove the black plastic shield. After that, it was just a matter of wiggling the old switch out and wiggling the new switch.

CAUTION: Be very sure that the power to the dishwasher is turned off. I got a scare because I thought the circuit breaker was off, but I had flipped the wrong one and suddenly, with my fingers very close to the bare connectors, the dishwasher came back to life briefly. I ran downstairs and found the correct circuit breaker and all was fine after that.
Parts Used:
Door Switches and Holder Assembly
  • David from Concord, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Water Leaking
Simply remove the washer nut,then pull the float assembly. As far the lever,just unscrew the screw and replace the actuator lever. What was great about everything I was able to go to the presented diagram. This allowed me to find the exact parts I needed. Of course make sure you have the model number.
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • Benjamin from Montrose, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 10 people found this instruction helpful.
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dishwasher wouldn't drain
Take the bottom skirts off of front. Put drain solinoid back in its bore and secure with wire or a rubber band.It will be a chrome cylinder hanging Take the center spray section out and look for the broken lever. Get both pieces out if it split and fell in two. Mine usually crack and stay on the shaft. Pull the circlip off and slide new lever in place and replace circlip. Re-assemble center section. If you are going to keep the dishwasher buy extra levers. I buy them 2 at a time and try to keep a spare.
Parts Used:
Drain Valve Lever Lifter
  • Steve from Collierville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Leaking lower inner door foam seal. Float leaking
Make sure dishwasher is powered off. Remove all inner door panel screws. Lift inner door panel upward and lean against the tub. Use a putty knife or spatula to lift old lower foam seal. Make sure door seal area is clean. Start at one end, butt new foam against the side of door and slowly pull glue strip backing while pressing foam down from left to right. Reverse door assembly.

Make sure dishwasher if off and door unlatched. Remove lower kick panel 4 screws and remove 1 screw securing float switch arm. Hold float stem with pliers and remove bottom stem nut. Remove float and re-install the new float with reverse procedure listed.
Super fast shipping on items!! Great service.
Parts Used:
Inner Door Foam Insulation Strip Float Assembly
  • Ronald from Seekonk, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 11 people found this instruction helpful.
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Water leak from Bottom of Float Assembly
Remove the Palnut Screw from bottom of Float assembly using pliers, Remove Pivot pin from Actuator lever w/ screw driver. Replace the Float , install new palnut Screw and re-install pivot pin on actuator lever.

That's it !!!!!!!!!!!!!!!!
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • Michael from Cheshire, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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leak through impeller seal.
removed spray head, pulled motor/pump assembly. took apart impeller housing and then removed motor and pulled impeller off its shaft, the most difficult part was actually pulling off impeller from the splined shaft. I actually broke old impeller in the process. The good thing is that the new seal came assembled with new impeller so that was not a problem. After re-assembling everything it worked fine and still works for a week since repair.
Parts Used:
Impeller with Motor Shaft Seal
  • Maxim from Ashburn, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 8 people found this instruction helpful.
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Neither the Soap or Wax dispensors worked for years and there was water leaking from the front of the machine.
Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time
Parts Used:
Wax Motor for Detergent Cup Actuation
  • JOHN from PALM BAY, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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soap dispenser wouldn't open
Remove inner door by removing 7 torx screws. flip inner door up, propping it between the open door and the countertop.

Leave the drying solution reservour in place, remove two screws holding wax motor retainer. remove motor. (You might want to dissassemble door latch mechanism and replace latch seal, which is probably why wax motor failed to begin with. it simply slides over the latch FROM THE INSIDE.) Then reassemble.

I also cleaned up the main inner door seal. after that, the dishwasher leaked pretty good everytime the sprayer arm revolved. It took awhile to figure out I had rubbed off some rubber, although not much, BUT ENOUGH to make it leak.

SIMPLE FIX: Simply pull out seal, TURN IT OVER, so the back is now the front, AND RE-INSERT. No more leak. Saved 42 dollars.

Also: if your washer has two wax motors, (and you don't use drying agent) just swap the drying agent wax motor with defective soap dispenser motor. No cost repair.
Parts Used:
Dual Wax Motor Conversion Kit
  • Daniel from Flushing, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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detergent cup wouldn't open
Removed Torx (T20) screws around perimiter of inside cover. Lifted cover and inverted it, then disconnected the two terminals from the wax motor. Wire and motor terminals had green corrosion and entire motor/latch assembly was caked with accumulated detergent. After ensuring circuit was not hot, cleaned wire terminals by soaking ends (one a a time) in white vinegar, then water, then a spritz of WD-40. Removed old assmebly and reservoir, then thoroughly cleaned inside cover and vacuumed inside of dishwasher door. Took digital pics at each step of disassembly as a reference when reassembling.

Instructions provided with conversion kit are useless. Attached parts, motor, and gasket to new assembly first, using old assembly as a guide. then attached to cover before replacing reservoir. Inserted plunger into reservoir and twisted to secure. Installed o-ring and mounted reservoir; slot on reservoir mates with tab on assembly, and white lever arm actuates plunger. Reattached wires to motor and replaced inside cover. Ran a wash cycle and confirmed cup lid opened.

Note that my model only had one wax motor, so new assembly was identical to old and the Y-cable was not needed. As another commenter pointed out, latch assembly will not appear to work correctly manipulated by hand until you remember that cup lid holds latch at midpoint of travel at start of wash.
Parts Used:
Rinse Aid Knob Dual Wax Motor Conversion Kit
  • David from Glen Rock, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 12 people found this instruction helpful.
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the soap dispenser door broke off, I lost the pins and the spring.
The repair is fairly simple except that the diagram on the web site has an error - it reverses the positions of the long hinge pin and the short pin. I kept trying to do it as the diagram showed and of course it didn't work. Then I followed my instincts! The only other difficult part was figuring out which way to insert the spring but there are only a few options so trial and error was the simplest way.
Parts Used:
Short Dispenser Door Retaining Pin Hinge Pin Detergent Cup Lid Spring Detergent Cup Lid
  • Bonnie from South Orange, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
9 of 15 people found this instruction helpful.
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water leaked through front vent
Peeled off the old foam strip, cleaned with rubbing alcohol, let dry completely, applied new foam strip,replaced door interior done I wish repairing relationships with fiance and kids were one tenth this easy.
Parts Used:
Inner Door Foam Insulation Strip
  • mark from ardmore, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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All Instructions for the DW860B
61 - 75 of 598