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DW761B Jenn-Air Dishwasher - Instructions

All Instructions for the DW761B
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Bad switch that appeared to be worse than it appeared
1. Turned power to the unit off.
2. Used a star bit to remove the 7 screws holding the door panel in place.
3. Handed each to my 2 year-old grand daughter.
4. Removed a 1" switch metal retaining plate and a black plastic cover. Removed one screw holding the switch in place.
5. Gently lifted out the old switch and compared it to the replacement switch.
6. Inserted the two black connectors into the new switch.
7. Removed each of the four wires connected to the old switch and connected each, in-turn, to the new switch. Removed the exterior black handle from the old switch and snapped it into place on the new switch.
8. Put the switch into place, reinstalled the black plastic housing cover and long 1" metal switch retaining panel.
9. Set the door cover in place and let the 2 year-old screw in the 7 retaining screws.
10. Don't have to listen to the wife complain about the dishwasher anymore.
Parts Used:
Door Switches and Holder Assembly
  • Stuart from White Hall, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
37 of 38 people found this instruction helpful.
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Leaking on right fromt of the door.
removed the door gasket by just pulling it out and pushing the new one in its place. very easy, took five minutes at most. Then removed the 7 screws holding the inside of the door in place, removed the dispenser assembly, held by two drive screws and replaced the dispenser door latch grommet. Finally, removed the insulation foam gasket. Had to scrape the old adhesive from the door as the old a\gasket had disintegrated. This took the most time. Then just pressed the new foam gasket in place. Reading the comments from others was a big help. Don't think I would have replaced the dispenser grommet had I not been warned about it. I'm sure it was part of the problem. All is well now, no leaks.
Parts Used:
Inner Door Foam Insulation Strip Dispenser Door Latch Grommet Door Gasket
  • Gary from Longville, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
36 of 38 people found this instruction helpful.
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Roller Broken On Top Rack, Left Side.
First, removed end cap in steel sliding upper rail, second, removed broken roller, third, attached new roller, you can look at other rollers to see how it goes on, fourth, feed new roller into track, replace end cap. Takes less than 10 min, saved 85. 00 Bucks.
Parts Used:
White Dishrack Roller
  • Fred from Cherryville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 128 people found this instruction helpful.
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Broken roller on rack
Took off old part. Modified new roller w'knife. Found a nut and bolt in scrap pile. Attached.
Parts Used:
White Dishrack Roller
  • donald from Westminster, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
65 of 129 people found this instruction helpful.
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The dishwasher wouldn't fill with water.
I first turned off the water to the dishwasher, then the electricity to it, then took off the front bottom access panel, I then unbolted the inlet valve from the side of the machine, undid the electrical hookups remembering which one connected to which, then unclamped the two hoses, I then put the new one back in place, redoing the hoses and electrical and bolting it back to the side of the machine, then putting the front bottom access panel back on, then turning back on the water and electicity. The one thing that may make it easier if you can is to pull the dishwasher out from under the cabinets and lay it down so the bottom is exposed. This would make the process a little smoother.
Parts Used:
Water Inlet Valve - 120V
  • Jared from Rutland, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
34 of 36 people found this instruction helpful.
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Dishwasher leaking below door
This ended up to be a (2) phase project. The first repair was to replace the door seal and inner door foam. Thanks to earlier online comments this part was really easy, but we still had a small leak. When I had removed the interior face of the door panel to replace the inner door foam, I had noticed the insulation was wet and deducted that the 'soap cup door latch gasket' was the real culprit so I had to place a second order (Phase 2). The order came quickly and in time for next Saturdays to to list. My advice is to replace all 4 items at the same time and save on mailing cost and repair time; reservoir O-ring, soap cup door latch gasket, inner foam gasket and door gasket. net repair time, about an hour start to finish.
Don and Rosie
Rochester, NY
Parts Used:
Inner Door Foam Insulation Strip Door Gasket
  • Donald from Pittsford, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 36 people found this instruction helpful.
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Leaking at bottom of door
The initial repair was more involved due to figuring out how to get at the problem. A foam sealer strip located at the bottom of the inner door had lost it's seal. I first sent off for one and it was of relatively thin material. It was carefully installed but still leaked. I ordered another one from Part Select and it had thicker foam. It was installed right over the previously installed strip and made a tight seal. (knock on wood)
Parts Used:
Inner Door Foam Insulation Strip
  • E L from Seeley Lake, MT
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 28 people found this instruction helpful.
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Water Valve would not open to allow water into DishWasher
First, I removed the foot plate(s) at the bottom of the Dishwasher. (2 screws each side)

Then I removed the two top screws at the front of the dish-washer. The screws were mounted into a board under the counter that had broken loose. (A minor secondary issue specific to my situation.)

I gently inched the dishwasher out from under the cabinets.

SLOWLY, I tipped the dishwasher over on its side, allowing the water still inside to drain into a pan. Minor cleanup required for the cup or two that missed.

I then had access to the part. I disconnected the power from the wall socket, and I closed the valve for the inlet water from under the sink.

I removed the screws holding the Water Valve to the DishWasher case. Then I took a sharpie and marked one side of one of the two power connectors, black-mark to black-mark.

When I went to disconnect the inlet pipe, there was more dripping than I expected, so the valve under the sink was not closing completely. I needed to shut off the water supply to the house for the next stage.

I disconnected the inlet water supply, which continued to drip slightly into a bucket. I then removed the coupler from the old water valve. It was badly clogged and corroded, so I went to a local HW store and found an exact match 3/8" to 3/8" right angle coupler with compression fitting on one end.

BIG TRICK, before installing the new coupler, WRAP the compression fitting threads with teflon tape. You will not be able to wrap it once it is installed. In fact, I needed to uninstall the part once after I discovered this, to wrap the threads smoothly.

Once pre-wrapped, wrap the other threads that screw into the water valve. Tighten until secure, AND aligned with the direction of the flow tubes of the original.

Match the electrical connectors, black-mark to the same position as before. (The new water valve will NOT have the black-mark on it, unless you transfer one!)

Connect the Water valve back to the Dish Washer chassis with the two screws previously removed.

Connect the inlet water back to the compression fitting with the pre-wrapped threads.

Gently return the dishwasher to upright, and then plug it in.

Open the valve under the sink slowly and watch for drips or leaks.

Run the dishwasher at the start of a cycle, long enough to determine that the valve activates, and allows water to flow. Then stop the cycle.

Gently walk the dishwasher back under the counter, observing that you do not kink the copper water inlet pipe, or the drain pipe.

Adjust the feet, if necessary, back to fully support and level the dishwasher.

Install the two screws holding the dishwasher to the cabinet front. Then install the kick plates and tighten those 4 screws.

Clean up any residual water from the process.
Parts Used:
Float Switch Water Inlet Valve - 120V
  • Bob from Allen, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
32 of 44 people found this instruction helpful.
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spray arm would not stay on during wash
Removed old spray arm and spray arm nut with a twist of my fingers. Screwed in new spray nut with my hand, and snapped in the new spray arm. Works PERFECTLY! I did it all by myself! Saved me a costly plumber bill! I am soooo proud of myself!
Parts Used:
Upper Spray Arm Nut Upper Spray Arm Assembly
  • Alane from Piedmont, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 26 people found this instruction helpful.
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Dispenser lid would not open
The wax motor seemed to work.
At first I thought something was broken and I tried to figure out the "theory of operation" Working the actuator of the wax motor, I COULD NOT GE THE LATCH TO MOVE THE WAY I THOUGHT IT SHOULD. I ASSUMED EITHER IT WAS BROKEN IN SOME WAY I COULD NOT DETECT OR THERE WAS A FLAW IN ITS DESIGN!

It took a long time to figure out the latch would not be worked open unless it was actually holding the lid- this positions the latch at "half mast" and allows the mechanism to "pick it up from there" and open the rest of the way. So once I figured that out, I concluded the failure was really just worn out parts that were out of tolerance for how this "half mast" position and opening was supposed to work. So I ordered all fresh pieces just to be sure, assembled it (very easy) and put it in (easy). It all works fine now.
Parts Used:
Detergent Cup Lid Spring Detergent Dispenser Latch - White SLIDER Soap Dispenser Pivot Wax Motor for Detergent Cup Actuation
  • Douglas from Pottstown, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
26 of 33 people found this instruction helpful.
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Dishwasher would not drain / pump out the water
First I called a repairman. He saw it was a certain model Maytag and would not fix it. It washed, but would not drain, so rather than buy another I took about an hour to carefully remove the washer and the motor / bowl unit from the body. Then it was easy to see what was wrong. The problem was a broken lifter arm in the bottom of the bowl. This caused the drain solenoid piston to "travel" too far and actually dislodge from the solenoid during use. You have to remove the lower spray arm, drain grate and then the lifter is a little black plastic "arm" on a metal rod that is actuated by the solenoid under the washer. The lifter fits over the rod and is held with a snap ring. Re-assembly was easy.
Parts Used:
Drain Valve Lever Lifter
  • Christopher from Cape May Court House, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
25 of 32 people found this instruction helpful.
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The spray arm support broke off when I forced the bottom drawer out. (the extending jet thing hadn't retracted.
Whoever manufactures this part, hope they read this and strenthen this part. The very thin legs break very easily.

I removed the threaded broken-off part from the extension thing. The spay arm came off, since nothing was holding it on any more. I pried the cover off below that - 4 tangs.
Then I used needle nose pliers to unto the strange pointed nut that holds the spray arm support in place. Then removed the borken support, replaced with the new and reassembled in the reverse order of disassembly. Really pretty easy.
Parts Used:
Lower Spray Arm Support
  • Martin from Campbell, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
21 of 21 people found this instruction helpful.
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float leaking
float was missing palnut and letting the float slide up too much causing small leak around the float
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • phillip from hodges, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
26 of 37 people found this instruction helpful.
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Door was leaking badly
After performing some maintenance to get the water flowing properly through the system (that's another story) the door was leaking very badly during any test run of the dishwasher.

We thought it was the gasket because the old one was calcified and dried out from years of harder water.

We ordered the new one and in minutes after receiving the new gasket we had a firm seal and our dishwasher was back in action.
Parts Used:
Door Gasket
  • Aimee from Mount Pleasant, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 24 people found this instruction helpful.
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Water was pouring out of dishwasher door
I googled the simptoms online, and found that the most common cause for a door leak was the door seal. I purchased the seal online from PartSelect.com. Two days later, the part arrived. I pulled out the old seal and pushed in the new one. No tools required. That fixed the problem. While looking at the parts diagram, I noticed that my dishwasher didn't have the water deflectors installed. I don't know if they were ever there. They were cheap, so I ordered them online and slid them into place in less than 10 seconds. Again, no tools required. Dishwasher runs great, no leaks.
Parts Used:
Water Deflector
  • Walt from Woodbridge, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
20 of 23 people found this instruction helpful.
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All Instructions for the DW761B
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