DB3710DW Samsung Dishwasher - Instructions

I went to PartSelect and found the parts pictorial. A replacement motor was listed for 3 series of the dishwasher. The series can be identified by the first 2 digits of the dishwasher serial number. Mine was 22 so I needed parts for the series 20 dishwasher.

According to the pictorial it looked like the motor seals were included with the replacement motor. When the motor arrived, I found the seals were not included. I called PartSelect and they shipped the seals to me with free overnight delivery.

I had no trouble disassembling the wash manifold and spray parts using the instructions provided with the replacement motor and the instructions from the Maytag repair manual that I found online. The motor is removed from the inside of the tub.... very nice. You don't need to remove the dishwasher from under the counter in order to get at the motor.

I made a mental note of the orientation of the faulty motor before I removed it. I installed the replacement motor with the same orientation along with the wash parts. The dishwasher worked successfully.

Thank you PartSelect.

The first thing I did was read the all of repair stories that others had submitted. Then I set the timer and chucked up the Torx bit in my electric drill/screwdriver. There are 10 Torx screws on the inside of the dishwasher door and they came out very quickly. The top two screws hold the latch in place. I lifted the inside stainless steel cover to get acces to the latch. There was enough slack in the wire that I was able to remove the latch from where it was and extend it above the door. This let me lay the stainless steel liner back onto the inside of the door without removing or disconnecting the soap dispenser. Thus exposed, disconnecting the connectors from the old latch and reconnecting them to the microswitches on the new latch was a breeze. Once connected, I reinstalled the latch assembly, repositioned the liner correctly and replaced the ten screws. The entire job, including putting my tools away and cleaning up took eight minutes. I did it on my lunch break. The eight minutes included pulling the circuit breaker and reconnecting it (very important, that step). The new latch/handle assembly completely fixed the problem.

I turned off the electricity at the circuit breaker. Sitting in a chair in front of the opened dishwasher with the partially opened door resting on my knees, I removed the 10 screws lining the inside of the door (setting them in order on the cabinet above -- 2 are different length so this helps keep them in order.
I tilted the inner cover on the door up (which is what the screws had been holding). With the door not fully open because it was on my knees, I was able to position the cover so that I did not have to remove the connection to the soap dispenser.
The two middle screws removed earlier were the screws that held the latch in place, so the assembly was already loose at this point. I put a black mark on the assembly to mark the side that the black wires were attached. Then with the pliers removed the plugs that were connected to the switches on either side of the assembly. Then marked the replacement assembly with the black mark on the same side as the one removed. I attached the plugs to the the replacement assembly using the black mark as reminder for which side was which.
I lined up the latch on the door where it goes, lowered the lid (lifting the lower edge over the base a little), lined up and started the latch screws (middle 2), then started all of the other screws and then tightened them all. Closed the lid and tested the latch. It was closing correctly now. I turned on the electricity and tested to make sure all was now working properly.

First I opened the breaker on the dishwasher removing power from the unit. Then I removed the Torx head screws on the cover on the back side of the front door. Then I pulled off the stainless steel sheet metal panel which exposed the door latch. Then I unplugged the electrical connectors to the two micro switches on the assembly, next I plugged in the connectors on the new latch assembly and postioned the latch back on the mounting holes. Replaced the stainless steel sheet metal and put the screws back.

The original piece is 100% plastic (with metal shields only to prevent burning). The bushing of the arm was badly worn out in one side. The arm was no turning properly or at the end no turning at all. I decide to drill the new part in order to fit a brass bushing inside (1/4" ID, 5/16" OD, about 2" long). I expect it will last considerable longer. I would say this is a typical "defective by design" problem.

First I watched the repair video provided at your site. Once I got the right part, it went like a breeze. Just a phillips head screw driver and 5 minutes of my time. Speaking if the right part.... I would suggest that you remove the 'LATCH-DOOR-NO Handle' from your parts list.It only cause confusion in ordering the part I needed, and a loss of several days time in the repair cycle.
All in all, a good repair experience. I would reccommend you to my " Do It Yourself" friends.
Thanks,
Harold L.

Switch was not the same switch as what was in the unit, similar but switch was normally closed instead of open, so had to take the switch apart and change sides with the contacts! should be the same, but was not, so in the end worked fine after an adjustment!

Shut off the electricity to the dishwasher. I removed all 11 screws from the door panel. After separating the 2 door panels, I removed the 2 door switches from the door handle ( I used a flat head screw driver to help get them out). Then I unplugged the 2 switches and plugged in the new ones. I replaced the door switches into the door handle ( this was not an exact fit because the new switches is slightly larger than the old ones). I put the new switches in place as tight as I could in the handle. I screwed the 2 screws holding the handle first to secure it before I put all the other screws in the door panel. I turned the electricity to the dishwasher back on. Our dishwasher has been working perfect ever since then and it is over 10 years old.

1. remove inside door panel
2. verified the part needed using partselect web site (entire latch assembly).
3. removed connecting wire sockets and replaced part and door (simple process).

First I made sure the breaker for the appliance was turned off!

I only had to unscrew all the screws from the inside door.

Next I used pliers to pry the old Latch Assembly (it is all pig tailed so only to plugs to undo).

Next, I snapped the new Latch Assembly into the two sockets.

Screws were replaced and wa la!

Turned breaker on and tested. Easy as pie. Took about 10 minutes from collecting the tools, fixing the problem, and replacing all the tools.

I actually had my 14 year old daughter do it so that she could learn how to make small repairs. This would have easily cost approximately $150 for a repairman to come and fix.

Then we went to the garage and unstuck the valve on the carberator to our '75 Chevy! (it was cold).

Not bad for a couple of girls!

I removed the inside door panel, unplugged the old assembly and replaced with the new. The only caveat is that I THOUGHT the unit came WITH a new plastic handle, and it did not. It was very difficult to remove the handle from the old unit, and to install it in the new unit. The description was not adequate. I had read other blogs and they warned of the same missing handle, and I thought I had ordered correctly. The repair is fine, but the old handle is cracked, so I dont know how long it will last.

The door wouldn't close and it thought it the sensor was constantly open so it would turn on even if the door was wide open. Took the 10 or so torx screws off and removed the cover. Lifted the old assembly out and had to use pliers to get the wires detached from the door sensors. Attached the sensors to the new assembly, replaced the cover and screws and that was it. very easy fix.

First I removed the screws from the inside of the door exposing the latch assembly. Removed the old part and installed the new assembly. Don't screw it on to the door untill the cover is on again.
First I ordered only the latch without the handle. Found after opening it up the handle was broken on the inside so had to order the assembly. It's a piece of cake to install. If you're having touble opening the door don't think because the handle looks ok from the outside it's not broken.. probably is. Partselect.com is the greatest company to deal with. I'd recommend them to anyone and have.
Sam

first, i removed the inner door panel exposing the latch assembly. i then disconnected the wiring to switches noting their locations. removed and replaced with new latch assembly, connected all wiring back to their corresponding switches, assembled the inner door panel and checked to make sure the latch was working properly.

Removed ~12 screws holding the inside liner onto the door. Pulled off the two connectors (one with black and one with white wires). Replace the handle and latch mechanism. Redid connections and replaced screws. Viola. (Be sure to buy BOTH the handle and latch mechanism- I don't see how you could easily install the handle on the mechanism myself, and what broken in my case was the black handle).