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CVE3400B Jenn-Air Cooktop - Instructions

All Instructions for the CVE3400B
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Fan switch only fits in one way and makes knob point to medium setting when off. The switch did not come with a mounting nut and the original in Jenn-Air didnt match.
Lifted cooktop out of cabinet, removed flange around glass cooktop, remove glass and access the fan swicth. I used teflon tape to get original mounting nut to stay tight on the plastic fan switch.
Parts Used:
Fan Control Switch
  • Gregory from Prospect, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
14 of 26 people found this instruction helpful.
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Front left burner quit after bright flash under glass top
I ohmed out the burner element that wasnt working and found it was open. I ordered a new element thru PartSelect and installed it in the stove. I powered up the stove and turned on the burner but it didnt get hot. After a bit of testing I found that the new elements safety overtemp terminals werent in the same configuration as the original unit. I made some wiring adjustments and the burner was operating properly. Thanks PartSelect
Parts Used:
6 Inch Element with Limiter
  • Brian L. from Wilkes-Barre, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 19 people found this instruction helpful.
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the left front burner burned out & none of the lights to show if a burner was hot would come on.
FIrst we found the power source ( this took us awhile) and cut the power at the fuse box. then we unplugged the cooktop and started to take out screws. It turned out the screw removal had nothing to do with the stove top coming out. We took the taping knife & pried it under a corner and lifted. the cook top was just sitting on the counter.
The hardest part of the whole job was holding the cook top because we did not disconnect the downdraft fan other than to pull the tape off the vent & fan. Now we could undo the rachet screws that held the glass top to the cook top & remove it.
Theburner was simply a matter of pulling connections loose & placing them on to the new one. The clips that hold the burner in place were removed w/ a screwdriver & replaced on to the new burner. Watch for the numbers on the burner underside to know where to reattache the clips. the unit that lights up to show that a burner is hot would not come off, but we managed to remove
the plastic part even though the clip screw would not loosen, and since it only had to float near by we used the unused wire included in the new part to hold it in place. Putting the unit back together was not too hard, but it took us a little while to get it all lined up. Be carefull of what ever you work on, the downdraft fan scratched up the counter top that we were working on. we started with cardboard under it & should have continued, we did not want to try & remove the fan. Then we put it back in the counter opening & plugged everything back in & to our amazement ( we are not handy people) it worked! the lights that had refused to work when one unit was burned out now worked on all four units. thank you partselect, we were able to do the repair with what you sent.
Parts Used:
6 Inch Element with Limiter
  • Richard from Fair oaks Ranch, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Dual Infinite Switch shorted out due to boil over on the cooktop.
I turned off the circuit breaker to the cooktop. I had to remove aluminum tape from the downdraft fan so it would disconnect from the exhaust duct. I noticed that I had a long enough electrical connection so I could just lift the cooktop up out of the opening and support it at the corners with shims. I removed all the knobs from the cooktop and then removed the 1/4" sheet metal screws that held the ceramic top to the base. My cooktop had a downdraft fan in the center which has 2 phillips head screws that at first I didn't see, but once I removed those, the ceramic top came off and exposed all the inner workings. I removed the 2 phillips screws holding the switch and then swapped each wire from the old switch to the new one. After that, it was just a matter of reversing the process to get everything back in working order.
Parts Used:
Dual Surface Burner Switch Kit
  • Ronald from Beavercreek, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 14 people found this instruction helpful.
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burner/s could only be on off or high, nothing in between
First, disconnected downdraft fan from ductwork below stovetop. Pushing from below, was able to lift entire stovetop assembly up to expose nuts holding glass top to the underlying burner assembly. used 2 lengths of 2x4's under the whole stovetop assembly to hold it up while I worked. Unscrewed all hex nuts and 2 screws at top of downdraft opening and easily lifted glass top off, exposing elements below. Removed a few screws holding defective switch in place. I then moved one wire at a time from the old switch to the new switch. I actually followed directions of another partsect customer. His step by step directions for the wiring was invaluable. Worked perfectly. My wife and daughter are very impressed.
Parts Used:
Dual Surface Burner Switch Kit
  • Michael from West Hartford, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 6 people found this instruction helpful.
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Left front burner went out.
Removed 8 screws of retainer holding glass top to box.. Pulled 5 knobs and glass top and set aside. Popped 2 retaining clips holding burner , removed them and transferred to new burner (#12 and #48 position). Used wide blade screwdriver to facilitate removing terminals from old burner and attached terminals to new burner.Popped retaining clips into crossbeam, put glass top on and 8 screws back into retainer. Works great.
Parts Used:
6 Inch Element with Limiter
  • Donald from North Highlands, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 7 people found this instruction helpful.
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The 6" heating element stop working on the stove top.
First I reviewed a video on YouTube by this site. Even though the range on the video was not the same as mind, it gave me an idea on what to do. I proceeded to pull the rang out from the wall and disconnected the power plug. Next I removed two screws from the back located on the left and used a flat blade screw driver to depress two brackets on the front to release the glass top panel. I unplugged the wiring harness and disconnected the grounding wire and took the glass panel off and laid it upside down on the kitchen table. I removed the old heating element first by unplugging the wiring and removing the brackets that held it in place. Installed the new one, plugged in all wirings, brackets, screws and replace the top back on the stove.
Parts Used:
6 Inch Element with Limiter
  • JULIUS from JACKSON, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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high blower vibration
blower wheel was caked with dried grease clumps; replaced blower wheel, urethan foam and 3 motor isolators; blower/fan no longer vibrating cooktop.
Parts Used:
Exhaust Vent Blower Wheel Urethan Foam Gasket Motor Isolator
  • Lawrence from Chandler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
9 of 20 people found this instruction helpful.
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One of the electric stove top elements had burnt out
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.
Parts Used:
6 Inch Element with Limiter
  • Anthony from Palmyra, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Indicatror Light For 6" Burner Quit Working
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect
Parts Used:
6 Inch Element with Limiter
  • NANCY from LITTLETON, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
Parts Used:
Dual Surface Burner Switch Kit
  • Beverly from Manteca, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
4 of 7 people found this instruction helpful.
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Jenn-Air dual burner would not turn off
Followed the first persons instructions and they worked perfectly including using the jumper wire.
Parts Used:
Dual Surface Burner Switch Kit
  • James from CENTENNIAL, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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The burner would turn on and not off. The temperature just kept accelerating.
Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.
Parts Used:
Dual Surface Burner Switch Kit
  • Norbert from SPARTANBURG, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Engaging dual burner switch would blow breaker. All other elements worked fine.
Isolated circuit by disconnecting cooktop breaker.
Disconnected blower duct, raised cooktop above the countertop to access screws holding the glass surface.
Blocked in place--no need to completely remove cooktop.
Removed screws around top of pan with 1/4-inch nut driver--only need to remove any screws close to top of pan and glass surface.
Lifted off glass surface.
Dual burner switch bracket needs to be removed to access switch and to disconnect wire harness connections.
Note there was one screw holding bottom of bracket which was hidden by the wire harness.
I was concerned with connections from other reviews; however, in my case, the switch and connections were identical to the original--no problem.
Reinstalled bracket and glass cooktop--need to remember flange location (inside versus outside) to assure easy alignment of screws. Drop cooktop back into countertop and reconnect blower duct.
Powered back up and dual burner now fully functional.
Parts Used:
Dual Surface Burner Switch Kit
  • Charled from MINNEAPOLIS, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Stove knob shorted out
Note that this model# is not my exact model#, I couldn't find it - but its almost identical to this newer version of my Maytag glasstop drop-in stovetop.

Also note that these instructions are VERY generic and not detailed, as most all stoves will be different in assembly.

Be advised that you are NOT getting the part you see in the picture. It is going to be a newer part that does the same thing. It's a lot smaller and has an offwhite top. It will STILL work, don't return it! The only difference is that the labels on the connections will be a little different - see the other post here on this page that shows how they differ and what to connect to what. Thanks to them I was able to complete this fix easily!

Close the breaker to the stove to ensure no electricity is running to the stove! Use a voltage tester to make extra sure no electricity is running through the cables, they are cheap at home depot!

Just disassemble your stovetop to get to the area that houses the switches. You will see the switch boxes underneath where your knobs go. Take a picture of all connections if you can so you remember where everything plugs in. You'll have about 3-6 cables connected to the switch depending on your stovetop. There are labels on the old switch (L1, L2, etc) at each electrical connector the cables attach to - probably on the top or bottom of the switch. Write down the connector label and what color wire its connected to. Do this for each connection.

If the old labels dont match your new labels, you have an older switch and need to check the other post on this page that someone posted showing how the old labels translate to the new labels.

Now reconnect everything back the same way you took them off and you are good to go!

Such a simple fix and you'll save hundreds.
Parts Used:
Surface Burner Switch
  • John from PLANO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
2 of 2 people found this instruction helpful.
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All Instructions for the CVE3400B
16 - 30 of 78