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CSX20BIYDWH Hotpoint Refrigerator - Instructions

All Instructions for the CSX20BIYDWH
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 47 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 60 people found this instruction helpful.
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not making ice
when the ice maker runs through its cycle, you should be able to hear the solinoid valve open, letting water into the ice maker. this was not happening for me. you can dissconnect the plug on the valve and put the two probes from a multimeter in the plug and set for AC volts. when the ice maker runs its cycle, at the end you should see the meter jump as power is applied to the valve then turns off. this means you do have power to the valve so the valve is defective. turn off water supply to the valve, disconnect the water supply tube to the valve, remove the screw holding the valve, disconnect supply tube to icemaker then hook up supply tube to bottom of valve, screw braket back to refrig, install suppy back to valve, turn water back on and check for leaks and your ice maker should be working properly again.
these guys were really fast on delivery too!
Parts Used:
Single Outlet Valve Kit
  • thomas from richmond, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 38 people found this instruction helpful.
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Panel hot to touch between freezer & refrigerator. Motor hot, fan not rotating.
Unplugged refrigerator, removed three screws to take out part, disconnected the wires and removed bad unit. Removed fan blade from old unit and attached to the new unit. Attached wires, placed the new motor back in. Plugged it back in, within 20 minutes panel between freezer and refrigerator was cool to touch.
Parts Used:
Condenser Fan Motor - 115V
  • Kimberly from Grandy, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
32 of 38 people found this instruction helpful.
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
33 of 41 people found this instruction helpful.
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water appearing under refrigerator
Unplugged the refrigerator and turned off the water to the ice maker valve. Removed the water line at both ends (small crescent wrench). Removed the cover from the water valve area (two Phillips head screws). Removed the valve (two screws - small nut driver) and pulled off the two electrical connections.

Installed the new valve with the reverse procedure though the holding screws didn't line up with the existing holes in the refrigerator metal frame. I let it go with one screw holding ... didn't have a drill with me to make a second screw hole.

Replaced the old water line (from the wall to the valve) with a steel-reinforced hose.

Cut the female metal connector from the old water line up to the freezer and it fit nicely into the push-in outlet from the new valve. Turned everything back on and waited for the ice maker to cycle.
To my dismay, the leak had been coming from the plastic line that goes from the valve up to the ice maker. It had split, spraying water. Replaced that and everything works fine.

Lesson learned: Don't assume water near the icemaker valve actually is from the valve or its water connections. Watch the whole system cycle a couple of times to see what's really happening. Glad to have a new valve but the basic problem was the icemaker tubing.
Parts Used:
Single Outlet Valve Kit
  • Larry from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
31 of 35 people found this instruction helpful.
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Door wouldn't stay closed & was out of alignment
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.
Parts Used:
Door Closing Cam
  • Patsy S from Ahoskie, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
29 of 31 people found this instruction helpful.
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Frezzer section froze over with ice.
Couldn't find schematic or repair manual
Finally found your site which showed the location and part numbers of the timer and heaters.
I ordered them; they came immediately.
I replaced only the timer, since it was the easiest and took only a few minutes. Defrosting the frezer coils with a hair dryer took about an hour.
Rerigerator froze over again in about two weeks.
I then replaced the heaters. One of the heaters was 'open circuit'.
Parts Used:
Defrost Timer Defrost Heater with Thermostat
  • JOSEPH from ORELAND, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
27 of 32 people found this instruction helpful.
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defrost heater burned out - coils froze over
Troubleshooting was easy - others had the same problem - coils freeze over and frost blocks air flow to refrigerator - part identification made easier by online picture - many parts look the same so you may want to call and confirm before you order (there were variations to this model number) - To repair: take off five screws that hold the metal panel on the back of the freezer - remove the panel - use a heat gun or hair dryer to melt ice from the coils (put a towel at the bottom to soak up the water) - unplug the kit at the top of the freezer and carefully pull off the thermostat clipped to the coil - remove the four screws that hold the heater kit to the back of the freezer - install the new kit where the old one was then re-install the panel to the back of the freezer - next, make time to clean the condenser coils under the refrigerator/freezer
Parts Used:
Defrost Heater with Thermostat
  • Robin from Vernon Hills, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 32 people found this instruction helpful.
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Door closing cam had disentigrated over the past 12 years.
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
Parts Used:
Door Closing Cam
  • Randall from Ashburn, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
24 of 26 people found this instruction helpful.
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Door gasket was broken at the bottom
First, I made a mistake. I took all the screws out and removed the gasket. This allowed the door tray to drop loose. Then, I realized that wasn't the way to go. So I remounted the door tray and the metal gasket supports but left the screws loose. Then, starting at the top, I worked the new gasket in behind the metal supports and tightened the screws along the way. I completed the installation by following this same method down the sides and at the bottom.
Parts Used:
Fresh Food Door Gasket
  • Sonny from Bennettsville, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
23 of 25 people found this instruction helpful.
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Failed Icemaker
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
Parts Used:
Ice Maker
  • GARY from PARRISH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
34 of 60 people found this instruction helpful.
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Fridge door wouldn't close easily like it used to
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
Parts Used:
Bottom Hinge Assembly
  • Christopher from Roseville, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set
21 of 22 people found this instruction helpful.
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water running down inside to lower compartment
Removed items from freezer, removed 2 nuts from ice maker and set ice maker aside. Pulled old fill tube from back (no tools). replaced with new fill tube. Removed old valve at back of ref. installed new valve kit and reconnected plastic line. placed clamps on plastic line to insure no leaks. No more leaking and ice maker works great. No ice cubes freezing together.
Parts Used:
Single Outlet Valve Kit Fill Tube Grommet
  • Wayne from Renton, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
21 of 24 people found this instruction helpful.
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
Parts Used:
Ice Maker
  • Gary from Glendale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 26 people found this instruction helpful.
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All Instructions for the CSX20BIYDWH
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