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CSC24GRSAWH Hotpoint Refrigerator - Instructions

All Instructions for the CSC24GRSAWH
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Cracked housing on the vaave
1. Turn off water supply, and electrical ( unplug it) to fridge.
2. Remove water line to valve. Watch for water to pour out of the line. Have a towel handy.
3. Remove the cardboard cover on the bottom of the fridge.
4. Remove the screws that hold the valve in place.
5. Remove the valve, be careful the waterlines are still attached.
6. Place a towel under valve to catch any water that leaks out from water lines.
7. Remove electrical lines, make sure to mark which went where. One is for the ice, and one is for the water. Make sure the power is off, there is 120 volts present at those connections.
- now my waterlines attached using a compression type fitting. The new valve I got used just a push in type of attachment. But, easy enough I just removed the pieces for the compression and the waterlines pushed right in and worked fine.
- the mounting harness for the valve was alittle different but the parts I need were in the right location and she fit in fine.
8. Attach water lines. They are different sizes so you can't get those mixed up.
9. Attach electrical lines.
- the new valve came with adaptors for my electrical connection. Just snapped them on and kept on going.
10. turn on watersupply for fridge. Plug it back in.
11. Test for leaks, and proper operation. ie. When you push the water does the water valve open?
12. Unplug fridge
13. Now is a good time to clean out any dust or dirt that has accumallated in under around your fridge.
14. reassemble, valve, then cover. move fridge back into place.
15. Plug fridge back in.
16. Take a clean glass.
17. Fill with water from the front.
18. Take full glass of water and go watch tv. You've earned it, and saved yourself probably $100.00 in labor costs. Good Job.
Parts Used:
Dual Inlet Water Valve
  • anthony from thornton, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Door would not automatically close.
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.
Parts Used:
Door Closing Cam
  • Gary from North eastham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
175 of 189 people found this instruction helpful.
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Refrigerator temp was warm
Per the trouble shooting guide on the home page of the website. I suspected the defrost timer was bad because ice had heavily accumulated on the back wall of the freezer compartment and the temperature inside the refrigerator was warm. First, I removed all the freezer racks. Then removed the (4) screws on the back wall in the freezer compartment. I then removed the ben from the ice maker to allow more room. Once I saw all the ice, I unplugged the refrigerator, and used a hair dryer to defrost ( it took about an hour to get it all). Once the ice was all gone, I then moved into the refrigerator compartment and removed the top shelve. This allowed me more room and access to the defrost timer which was behind the back panel. I used the trouble shooting guide to test the old timer prior to removing the new one from the package, (just in case I needed to send it back). Through this test I determined that the timer was bad, it wasn't the heating element or the t-stat. It was very easy to access, I removed the two knobs and lifted up the panel. I located the defrost timer and removed the screws as directed. I replaced the timer just as I had removed it, plugging in the electrical terminals per the removal process. I then reversed the order and put the panel and top shelve back on. Once all complete, I then moved back into the freezer compartment and replace the back panel and then the ice ben. I plugged it in and haven't had a problem since. This site has saved me a tremendous amount of money, a service contractor quoted us $300, to determine the problem. I ordered the part and it was sitting on our door stoop the next morning.
Parts Used:
Defrost Timer
  • Adrian from Louisville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
124 of 143 people found this instruction helpful.
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Internal water lines brittle, cracked, leaking
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Marty from West Bloomfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
118 of 136 people found this instruction helpful.
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Ice cubes do not dispense because auger does not turn. Bad switch on control board.
1) Turn off water line and unplug power.
2) Pop off front panel plate at ice cube select switch area.
3) Unscrew 4 screws that holds control panel housing in place.
4) Remove panel assembly by disconnecting two different wiring plugs.
5) Unscrew 2 screws that allows access to control circuit board at end cap.
6) Remove circuit board by sliding it out of the assembly housing.
7) Install new circuit control board in assemble housing and screw on end cap retainer.
8) Attach two electrical wiring plugs.
9) Install control board assemble housing into frig opening and secure with 4 screws.
10) Install front panel plate (pops on).
11) Plug in power and turn on water line.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Michael from Allen, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
82 of 109 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The oiginal Ice Bucket auger became rusty and discoloered the ice.
I went on line to find the part. Luckily I found PartSelect.com. All I had to do was enter the model number into the search box and scroll through the list of parts.
I ordered the part over the weekend and recieved it on Tuesday!
All I had to do was remove 4 screws from the original Ice Bucket and attach the new one.
Perfect fit in under 15 minutes!
Awesome place to do business with! I hope I never have to do another repair, but if I do I will go to PartSelect first!
Parts Used:
Auger and Ice Bucket Assembly
  • Michael from Antioch, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
66 of 72 people found this instruction helpful.
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My wife said, "the refrigerator door won't close".
Our refrigerator is a double door unit with ice and water in the left door. The right door was the one with the problem. It was 5:15 AM when the problem occured. I could see that the door was out of alighnment and had dropped down - preventing it from closing. I lifted the door and closed it. I wrote down the model number and found a detailed drawing of the appliance on the web site "partselect.com". When the hing earrived I compared it to the broken one. I removed all the food stored on the door, put several pieces of wood under the door to shim it to the same height as the adjacent door. I then removed two bolts from the refrigerator with a 1/4" socket set. I put the shim from the old hing aside for later. I removed two bolts from the door with the same socket -Note a metal tab had to be bent silghtly so the wrench could go on the head of the bolt- I removed the plastic cam and made note of its orientation and that of the shim above it on the door. I put the shim and new cam in place on the door and installed the 2 bolts. I inserted the pin of the new hing into the hole in the cam (I had just mounted) on the door. I put the shim (the one put aside earlyer) behind the hing and replaced the two bolts. I held the shim and hing up against the door as I tightened the two bolts. When I was satisfied that the bolts were tight I removed the wooden blocks that were holding the door up so the door was supported by the new bottom hing assembly. The door now opperates perfectly and the refrigerator was not taken out of service for the repair. Total time including cleanup was a little over 15 minutes.
Parts Used:
Bottom Hinge Assembly
  • Gregory from Zephyrhills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
54 of 58 people found this instruction helpful.
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My freezer was working, but the fridge was warm.
After doing some research, I found that this problem is due to a defrost issue, and the easiest way to make sure you get it fixed is by replacing the defrost timer, defrost heaters, and defrost thermostat. The defrost timer is in the compartment in the fridge on the top level, behind the temperature settings panel. The defrost heaters were behind the back panel in the freezer section, and are long glass tubes that are only attached by a couple screws. When you buy the parts, dont buy the heaters and a defrost thermostat seperately, because the heaters come with a new defrost thermostat already wired to them. Once you get the back panel off, its pretty self explanatory how to remove the heaters.
Parts Used:
Defrost Heater with Thermostat
  • Kyle from Westfield, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
47 of 50 people found this instruction helpful.
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Fridge would not stay cold
The appliance is relatively old. Sears estimated the cost around $300 dollars after diagnosing a thermostat problem. Looked online for model and part number and found Partselect.com. Good reputation on BBB. Site was very easy to use, good customer service and quick delivery.

Replacement was easy. Temp control and timer located inside the appliance. Removed temp knob, plastic cover, light bulb and 1 screw to dislodge housing and unplug power. 4 screws to remove temp control unit and timer from metal housing. Took images before disconnecting connectors.

Replaced parts, plugged power and re-screwed onto housing. Put back the housing, bulb, plastic cover and knob.

Plugged in the appliance and turn on the temp control. NOTE: defrost timer needs to be adjusted with flathead to enable the appliance. Once the timer was enabled, unit is functioning normally.

Saved myself $200.
Parts Used:
Temperature Control Defrost Timer
  • Juan from Brooklyn, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
46 of 51 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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bad light socket
unplugged refrigerator. removed light bulb from old socket. unsnapped old light socket and pulled it out just enough to diconnect the electrical plug that plugs into the socket . discarded the old socket and plugged in new socket. snapped in new socket into refrigerator. i watched how to do this simple procedure on you tube and decided to do it myself. easy easy easy
Parts Used:
Light Socket
  • nancy from silsbee, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
44 of 53 people found this instruction helpful.
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All Instructions for the CSC24GRSAWH
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