CSC20EASBWH Hotpoint Refrigerator - Instructions

I followed your terrific video. I first got all tools ready, covered a table in cardboard, and removed food from the fridge door. I removed the cap and screws on top of the door hinge. Lifting the door off was simple, and after laying the door on the table, the retaining screw was easily loosened, and the cam screw removed. The only problem was that half the thin gasket under the broken cam was missing. No new gasket came with the part. I wanted the new cam to lay flat, so I made a partial gasket from a matchbook cover and filled the gap. It all went back together quickly. Just have tools ready beforehand. Ten minute job, unless you have to make a new gasket or part of one. Thanks, guys.

1. Watched the video on how to make the repair. 2. Used the tools recommended. 3. Followed easy instructions as demonstrated on video, and Viola! It was repaired.

I watched the "How To" video on the Parts Select web site twice. The video was very helpful, kind of like having someone right there with you showing you how to replace the hinge. I emptyed the door shelves, removed the top hinge hexscrews and easily lifted the door off the lower hinge, pieces of the broken cam hinge on the door fell off. I set the door on the floor in front of the sink with the handle edge on the floor. I unbolted the hinge and installed the new one. I loosened one screw on the door cam hinge and removed the other, easily replacing the broken part. Before tightening the screws I checked to make sure the hinge hole in the door was not blocked by the new cam hinge. I lifted the door and water ran out from somewhere. I tried to set the door on the lower hinge several times with no luck. I rechecked the hole, it was still clear. I tried placing the door on the refrigerator using the seal to hold it in place, that worked but I couldn't get the door to drop down onto the hinge. I played with it some more and finally got it in place, reinstalled the top hinge, mopped up the water and tried the door. It didn't self close. I adjusted the top hinge a couple of times and applied a little silicone to the hinges, it still didn't self close. I told my wife to make sure the door closes completely and reloaded the stuff into door. After a couple of days it now closes by itself like it's supposed to. In retrospect, I was alone doing the replacement and it really was an easy job but a second person to help line up the lower hinge would have helped a lot.

I watched the repair video. Replaced the cam on the bottom of the door and the hinge pin. Now the door closes on its own, just like brand new.

unload freezer, take off back panel, be sure to unplug power, cut off wires to heater, strip wires and use wire nuts to install new heater and put freezer back together!

there was sa lot of ice stick on back pannal of freezer after 4-5 days switch off fridge 24 hours so the temp going up. I ordered part select o my god their service Is great I order timer and defrost heater with thermostat install very easy now since 6 days working perfect save more than 200 dollors thanks part select keep it up. tips-- open four secrews in back pannal of freezer two wires plug out heater will be come out if that is looks burn the change that otherwise timer defected

about every 5 to 7 days I had to take freezer panel off and take a hair dryer to get the ice out or fridge would get warm. Thanks to finding this sight and a little reading I replace the Defrost heater Harness which came with two Heaters and a Defrost thermostat. GE wanted $87 just to come out- Service Charge. Got part here for $54. There are two screws at top of freezer panel and two at bottom of panel. Removed and took hair dryer to get ice out -about 15 minutes. Replace heater harness. two screws on bottom heater and two screws on top heater. Wiring harness was already prewired. just had to take out the old one and put the new one in . Took about 5 minutes to put the two heaters in place, put screws back in and plug harness back up at top of evaporator. Very easy. put panel back on and done. Works great again. Found out one of the heaters was burn out -the bottom. Could have just got the bottom heater but would had to cut and splice wires. The wiring harness came all together. Thanks -PartSelect for the info.

View this helpful video provided by PartSelect. Watch in entirety and especially note the instruction to turn the frost timer's dial before returning the unit to the fridge, mentioned at 03:30 in the video.

Removed top hinge, lifted door from bottom post. Removed post with nut driver/socket, removed corresponding bracket/receiver from door. Attached new parts to refrigerator base and bottom edge of door. Was careful to replace part pieces in the same order as original, and secured tightly. Lifted door onto bottom hinge post, leveled the door and replaced top hinge.

Using the #2 Phillips screwdriver I removed the top hinge cover from the top of the freezer door. Next I used the 5/16 nut driver to remove the 2 bolts holding the top hinge in place. Once it was removed I was able to lift the door off the bottom hinge. Placing the door on a flat work surface I loosened the bottom bolt holding the cam in place. I next removed the bolt holding the hinge in place. I was then able to remove the broken cam and replace it with the new one. I then replaced the bottom bolt making sure the hole for the cam and the hole for the hinge are lined up. I then tightened the bottom hinge bolts. I carefully placed the door back on the bottom hinge and put the top hinge back on.

I blocked the bottom of the door(CAREFULLY!!) in position to elevate the door & take strain off the lower hinge & pivot post, while maintaining proper door alignment. I removed the two screws holding the hinge & post assembly from the frame, saving the screws & spacer for reuse. I removed the two screws holding the upper cam bracket on the door, again keeping the attaching parts. I installed and carefully aligned the new cam, original spacer & retaining plate to the lower edge of the door. I installed the new hinge & post assembly using the existing spacer & screws. I aligned the door & seal while checking the gap from top to bottom and from side to side. I carefully tighten the screws and rechecked the gap between the door & frame as well as the alignemnt of the door seal. Once satisfied with the alignment, I finished tightening the screws. I emphasize care and extreme caution in reinstalling the screws, they are a self-tapping (self-threading) type of fastener and this requires caution to make sure they are started and installed in the original threads of the door & frame. I put them all in using only finger pressure until I was positive they were started straight, going into the original threads, NOT trying to cross-thread or cut new threads, the structure is too thin for that and stripped threads will result! The door alignment and gap spacing is critical, make sure to check these adjustments carefully to ensure proper operation. Total time of repair, less than 15 minutes. I hope I have not over-simplified this because I have over 55 years of Automotive shop experienced and an ASE Certified Master Auto & Truck Technician...:-)

Thank you for the video on how to replace defrost timer. We watched the video twice and it went rather smoothly. Thanks for your help. The frig is working like a charm.

Pretty simple, just take out 2 screws and replace.

Took door off. Replaced two cams at bottom of door, referencing those on the bottom of the freezer door. Also followed a video on the net. Worked like a jewel!

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH