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CCH12WEK Whirlpool Ice Maker - Instructions

All Instructions for the CCH12WEK
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Detergent Cup would not open during wash cycle
This repair is very simple. Partselect.com sells a repair kit for this problem that you can use but for simplicity the entire unit is not that much more. First remove the four outside lower philips head screws on the inside of your dishwasher door. Support outer door panel while removing screws. This will remove the outer door panel to gain access to the detergent cup. Remove panel by pulling out bottom first then slightly pulling downward. You will then see the detergent cup. Unplug the two leads that are connected to the unit keeping in mind their orientation. Remove the five screws that hold the detergent cup in place. Remove the cup assembly and gasket. Clean gasket area and install new cup and gasket. Reinstall five screws (do not overtighten) and plug leads back in. To reinstall door panel position door panel at a slight angle and install top first sliding upward into place under control panel then push inward at bottom. Reinstall the four philips head screws on the inside and you are finished. The complete repair will take you less than 30 minutes.
Parts Used:
Detergent Cup with Gasket
  • Robert from Taylor, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
17 of 17 people found this instruction helpful.
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Lost the faucet adapter
I had to replace the faucet in the kitchen sink orignnally. However since I use a porteable dishwasher, its hose connects to the kitchen faucet. The new faucets aerator is threaded differently than the old so that the dishwasher adapter would not screw in. I had misplaced the adappter kit that came with the dishwasher last year, so I ordered the adapter from partselect.com. when the part came a few day it was a simple as screw out the old aerator, screwing in the new adapted and then putting the modified aerator from the old faucet back in so that the dishwasher can be connected as needed.
Parts Used:
Threaded Faucet Adapter
  • Victor from Demotte, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
10 of 14 people found this instruction helpful.
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Detergent Cup did not work
I would recommend getting the entire unit. I could have replaced the electrical component only, but the other parts were deteriorating.

I removed the 4 screws in the lower side of the door and removed the front.

I lossened the 6 screws holding the detergent cup. This was done with a small hex wrench.

I replaced the dispenser and connected the wires back onto the electrical sensor.

I put the front back on the door and tested the repair. Worked fine

I will be replacing the door gasket next. I found evidence of leakage when I removed the front of the door to replace the detergent cup.
Parts Used:
Detergent Cup with Gasket
  • Reavis from Asheville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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DIshes not getting clean. Cover of detergent cup sticking half way.
After nearly 20 years of use (and no service) my Maytag dishwasher stopped getting dishes clean. I called Maytag and they made me an appointment with a nearby service center. The Maytag person also suggested I do a run with an open container in the dishwasher filled with a couple of cups of white vinegar – since that dissolves the white scale buildup from hard water. That helped a lot. Yay Maytag!

I had 5 days to wait for service, so I started Googling. I found very negative reviews of my local service center, but I also learned that I could buy a replacement detergent dispenser online and I found excellent simple instructions for installing it. It arrived in two days and I installed it. The hardest part was removing the front panel of the dishwasher to get access and supporting it while taking out the last couple of screws – then holding it in place afterwards while putting the screws back in. I recommend having a second pair of hands!

I also realized that the two rotating spray arms (at the bottom and at the top) weren’t rotating! They’re easy to remove (just unscrew the center component), and I found that many of the holes were clogged – including all the ones pointing sideways that make them spin. I had to force water inwards through the holes to dislodge the debris, then I filled the arms with water through the center hole and sloshed it around to clear things out. That worked. I put it back together – and the dishwasher is now as good as new!

For good measure I took the cover off the strainer in the bottom to clean it, but surprisingly the strainer was almost completely clean.

I cancelled the service appointment, of course. I’m sure I saved a lot of $$$.

I had read that recently mandated reformulation of dishwasher detergent with lower phosphate content makes it less effective – but I’m not seeing that: a little simple maintenance and my dishes are 100% squeaky clean again!
Parts Used:
Detergent Cup with Gasket
  • Paul from Summit, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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detergent dispenser not opening
Just as everybody explained, 4 screws for the door panel, 6 screws for the dispenser, out and in, 15 minutes!!! There are plenty of screws on the door but, once i knew i was looking for 4 screws, it was a cinch!!! Thanks for that tip. All my appliances are the same age so i 'll be back to this site again!!
Parts Used:
Detergent Cup with Gasket
  • George from Norwood, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Dishwasher would not dispense second load of detergent.
Since the bimetal repair kit was not available, I bought the complete detergent cup, gasket, and bimetal switch assembly set. This was still far cheaper than paying for a professional repair. All I had to do after shutting off the power is to remove screws to open up the door (door trim/6 screws & 6 screws on the inner side of door edges to remove outer wall of door). The detergent cup assembly is right there for easy access! I unplugged the 2 electric wire plugs to the bimetal switch (paying attention to which plug goes where for when I reassemble), removed the 6 screws that mount the cup assembly, removed assembly and gasket, cleaned the surfaces, and reassembled with the new assembly. Very, very easy to do and everything works like a charm!
Parts Used:
Detergent Cup with Gasket
  • Richard from Warner, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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detergent cup would not always open during wash cycle
first I removed the 4 screws that hold the bottom part of the door cover and then removed the 6 bolts
with a power screw driver with nut attachment.I then reomved the 2 wires which are color coded and noted which one went where.I removed the old unit and installed the gasget and new detergengent cup,the wires,bolts and door screws.You do not have to remove the screws to the top part of the door.The screws are located inside the door on each side. Took about 20 minutes.
Parts Used:
Detergent Cup with Gasket
  • Michael from Sacramento, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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The detergent holder wouldn't spring open during the wash cycle
First, I had to remove the outer face panel of the door. Four screws on the inside of the door hold the large panel onto the front. Removing these screws and the panel revealed the detergent cup assembly. There is no need to disconnect the power as long as the door latch is in the open position for this repair. I removed the two wires, blue and white from the leads, keeping note which was attached to which lead. I used a hex head screw driver to remove the 6 screws that hold the detergent cup in place. After removing the detergent cup and gasket, I cleaned the surfaces with a scouring pad to make sure the new gasket would have a good seal. I installed the new detergent cup with the 6 hex screws and re-attached the leads. I replaced the face panel with the four interior screws after running a couple cycles to be sure the problem was fixed, which it was.
Parts Used:
Detergent Cup with Gasket
  • Aron from New Berlin, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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Soap door wouldn't open.
Removed four screws that hold front panel. Disconnected two wires, removed six screws, cleaned of old gasket material. Installed new gasket and soap dispenser with six screws. replaced two wires. replace front panel.
Parts Used:
Detergent Cup with Gasket
  • Charles from Cement City, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Detergent dispenser would not always dispense detergent
It was either the timer assembly of the Dispenser cup assembly. After looking at the dispenser critically< it appeared that the cam was quite worn. The replacement was accomplished by removing the bottom part of the door (4 screws) and then removing the dispenser cup (8 hex-head screws). If you keep the starter lever to "off" there is not power to the timer and you do not need to disconnect power
Parts Used:
Detergent Cup with Gasket
  • john from union, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Soap Dispenser did not always open due to leak around the stem
Removed front panel by removing four screws. Used 5/16 nut driver to remove six screws holding dispenser and disconnected two wires. Inserted new dispenser and reattached cover. Longest time taken was to realign cover properly. Best approach seemed to install with door as near vertical as possible and to start screws by hand. ONLY FOUR screws hold the panel in place. Very easy repair for anyone. part arrived sooner than expected.
Parts Used:
Detergent Cup with Gasket
  • Jim from Woodbridge, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 2 people found this instruction helpful.
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Broken Detergent Cup
I removed four philips screws to remove the front door panel. Next I removed the screws holding in the detergent cup. Removed the two electrical wires from the cup release. Reveresed the process to install the new detergent cup.
Parts Used:
Detergent Cup with Gasket
  • John from Anoka, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
0 of 1 people found this instruction helpful.
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Would Not Dipense Soap
Replaced whole assembly
Parts Used:
Detergent Cup with Gasket
  • JOHN from RED HOOK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
0 of 1 people found this instruction helpful.
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Detergent cup wouldn't open during wash cycle
Firstly, I'm a 58 year old female and this repair was relatively easy for me, thanks to all the marvelous instructions on this site from others who made this same repair. Like the others, I removed the four lower screws on the INSIDE of the door along either outer edge. Before that, in error, I removed the four screws along the very bottom of the door, big mistake, hard to get them back in correctly. Removed the door panel and took out the 6 nuts from the dispenser cup, slipped the electrical clip thingys from the posts by slightly wiggling them straigt off, remember which color goes where. Cleaned the area around the old gasket and reattached the new gasket and dispenser cup. This was a little tricky holding it in place from the inside while using the nut drive on the outside. Whew! That was the hardest part for me. Thanks to all for the previous detailed instructions. I now have really clean dishes! Yay! Great feeling of accomplishment.
Parts Used:
Detergent Cup with Gasket
  • Shayne from Andover, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
0 of 1 people found this instruction helpful.
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Water was running out of ice maker tray.
unscrewed the old one! installed the new one! That simple. And I'm female, how easy was that!
Parts Used:
Silicone Lubricant
  • Lynn from Marshall, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 8 people found this instruction helpful.
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All Instructions for the CCH12WEK
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