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Models > CCG2421B > Instructions

CCG2421B Jenn-Air Cooktop - Instructions

All installation instructions for CCG2421B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CCG2421B
1-15 of 36
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gas burner ignitor failure

  • Customer: roy from East Providence, RI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 125 of 139 people found this instruction helpful
Lift out sealed burner assembly rear of stove first while careully sliding to rear to disengage ignitor probes.Remove philips head screws from bottom sheet metal housing to expose bottom of burners Remove gas tube assembly screws and move tube away carefully.Unplug wires from ignitor.Remove screws for ignitor .Remove ignitor, I noticed that rust and dirt had built up around burner to pan connection.I used my oil filter wrench to turn slightly the burner to remove it from the pan to clean.Reassembled in reverse order.

Burner wouldn't start

  • Customer: Yury from Brooklyn, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 33 of 46 people found this instruction helpful
Make a quarter turn counterclockwise, disengage a burner head, disconnect 2 wires, connect to a new head, install turn clockwise.

That's it!

burner would not light; ignitor did not produce spark

  • Customer: Candace L. from Woodinville, WA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 17 people found this instruction helpful
Take a few screws off the back of the slide in burner module. Take off the back. Unscrew the ignitor screw, remove ignitor carefully, replace with the new ignitor, put the screw back in, put the back back on, try it out! Ours worked after a couple of tries - don't know if the ignitor had to "rev up" by several sparks or we just didn't have it properly installed at first. Anyway, very easy. Did it in my pajamas on a Saturday morning.

burner head was rusted out. ordered 1 to see if part was correct. ordered 4 more to finish job.

  • Customer: Robert from Somerville, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 13 of 17 people found this instruction helpful
unscrewed old burner head ;disconnected 2 wires; repaced with new burner head and replaced wires. Unfortunately, before we really needed to replace the other burner heads, the cooktop itself developed a gas leak. We decided to replace the whole thing, and therefore would like to return the unboxed, unused 4 remaining burner heads.

The burner igniter would not spark to light the burner.

  • Customer: Margie from San Antonio, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 14 people found this instruction helpful
I had to unscrew 4 screws on the burner unit and then 2 screws on each igniter. slip the olds out and the new ones in and then replace all the screws. And wa la they sparked and I was cooking again.

burner would not ignite

  • Customer: Scott from Sacramento, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 8 people found this instruction helpful
Even though the ceramic insulator looked new (white), it had become non-functional, replacement was simple, 2 phillips screws, reassemble and test. Now I will have to order the other 3.

Replaced igniter in right rear burner

  • Customer: Marty from Kennesaw, GA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 8 people found this instruction helpful
Simply remove the box containing the two right burners. Access the igniter by removing about 8 screws and pull the coupler for the igniter off with a pair of needel nose pliers. Replace with new igniter using the same tool. Re-assemble the box by screwing in the screws and give it a try. Worked great. Once slight hitch, be sure you don't leave a second screw driving in the box. As it will raddle. So I had to remove and reassemble twice. I'm not a surgeon! Thanks for the fast delivery!

Lack of burner gas ignition

  • Customer: Andrew from Lufkin, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 7 people found this instruction helpful
I used the other good burner assembly to isolate the problem to the igniters or the igniter block. I ordered both parts from Parts Select. They shipped the parts promptly and after 10 minutes of install time, the burners worked flawlessly.
Thank You Parts Select.

Igniter insulation had cracked and spark was shorting out on the flame holder whatchmacallit.

  • Customer: Melvin from Santa Maria, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 3 of 4 people found this instruction helpful
The flame holder twists about 1/2 inch to left and lifts off. I removed the two screws that holds the igniter on and removed it and installed the new igniter.
There was one complication: when I put it back together, there was no spark. I removed the ground wire and cleaned and scraped it and replaced it and still no spark. But, for no apparent reason the spark returned and has been okay since.

j just look at it and figure how itcomes apart and reverse when installation complete easy

  • Customer: Cecil from REDFIELD, SD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 1 people found this instruction helpful
took out burner and remove ignite r and reinstall a new one simple as that

replace igniters

  • Customer: David from CHESTER, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
Watched u tube video as supplied and followed instructions. Had trouble getting burners off so cleaned around edge of burners with fine bladed knife as suggested by other forum user and used oil filter type wrench to remove burner. There are three bumps on burner that hold it in place so need to turn anti clockwise to remove.

I had gas and electricity but the ignites weren't sparking.

  • Customer: Robert from Douglas, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
I ordered and replaced the igniters fully expecting everything to work when I reassembled. To my amazement, I still have the same problem. It has me whipped. Any ideas? Robert

the shell if the igniter was broken

  • Customer: tao from Frisco, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 2 of 6 people found this instruction helpful
find the part (image is really helpful), buy, and replace. Like I said, it's really easy.

broken insulator for top burner igniter

  • Customer: Paul from Block Island, RI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I have a Magic Chef gas stove, The top burner came off with ease, just a quarter turn then pull up to expose igniter. Only two wires to remove and two phillips head screws to remove to release igniter. I was done in 5 minutes.

Burner igniter was not lighting the pilot. Needed replacement.

  • Customer: Arthur from South Burlington, VT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We replaced 3 of 4 igniters on the stove top according to the previously submitted recommendations. Easy to do butt after putting one of the modules back together, we found one igniter still didn't function. We discovered the solution was to run the connecting wire under the gas tubing. Apparently it was compressed when it was over the top of the tube and not under it.
All Instructions for the CCG2421B
1-15 of 36