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Models > CCE3401B > Instructions

CCE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CCE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CCE3401B
16-30 of 52
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Left front burner went out.

  • Customer: Donald from North Highlands, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 6 people found this instruction helpful
Removed 8 screws of retainer holding glass top to box.. Pulled 5 knobs and glass top and set aside. Popped 2 retaining clips holding burner , removed them and transferred to new burner (#12 and #48 position). Used wide blade screwdriver to facilitate removing terminals from old burner and attached terminals to new burner.Popped retaining clips into crossbeam, put glass top on and 8 screws back into retainer. Works great.

Outer Element stopped working

  • Customer: Ashok from Los Altos Hills, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 6 people found this instruction helpful
Opened the Cooktop. Hardest part was removing the cooktop.
The heating element was broken, very hard to see.

Remove 2 clips and install in new element. Great oppurtunity to clean the unit.

One of the electric stove top elements had burnt out

  • Customer: Anthony from Palmyra, VA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 3 of 4 people found this instruction helpful
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.

Indicatror Light For 6" Burner Quit Working

  • Customer: NANCY from LITTLETON, CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 3 of 5 people found this instruction helpful
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect

The 6" heating element stop working on the stove top.

  • Customer: JULIUS from JACKSON, MI
  • Difficulty: Very Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 2 people found this instruction helpful
First I reviewed a video on YouTube by this site. Even though the range on the video was not the same as mind, it gave me an idea on what to do. I proceeded to pull the rang out from the wall and disconnected the power plug. Next I removed two screws from the back located on the left and used a flat blade screw driver to depress two brackets on the front to release the glass top panel. I unplugged the wiring harness and disconnected the grounding wire and took the glass panel off and laid it upside down on the kitchen table. I removed the old heating element first by unplugging the wiring and removing the brackets that held it in place. Installed the new one, plugged in all wirings, brackets, screws and replace the top back on the stove.

Element burn out. Would not heat

  • Customer: Dennis from AIKEN, SC
  • Difficulty: Very Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 1 of 1 people found this instruction helpful
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done

Jenn-Air dual burner would not turn off

  • Customer: James from CENTENNIAL, CO
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
Followed the first persons instructions and they worked perfectly including using the jumper wire.

The burner would turn on and not off. The temperature just kept accelerating.

  • Customer: Norbert from SPARTANBURG, SC
  • Difficulty: Very Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 1 of 1 people found this instruction helpful
Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.

indicator ring worked intermittently, no heat

  • Customer: Alan from Louisville, NE
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 2 of 4 people found this instruction helpful
raising the cook top on to 2x2s, one on each end, allowed me to remove the 9 sheet metal screws that keep the glass top fastened to the box containing all of the heating elements and controls. After removing the control knobs and the glass top, everything was clearly visible. Removing the four screws that hold the control box frame in place allowed me to turn the switches upside down and photograph the placement of all of the wires on the pins. I then transferred the wires from the old switch to what I thought were the corresponding pins on the new switch(the replacement switch has more pins, and they are not located in exactly the same spots as the old switch). When I turned the power back on, the switch turned the burners on, I had heat but the indicator lights didn't work. I turned the breakers back off and rewired according to a previous commentors wiring directions(his model was not exactly the same as mine), the indicators worked but I was back to no heat. I called my son, who has his own commercial electric company,and he looked at my photos from before, the diagram that came with the new switch, and it took him about 15 minutes to reconnect the pins to different wires and when we turned the power back on---both indicators and heating elements worked. It was the dual switch and double indicator that made it more complex to figure out. Nice to have very smart kids.

faulty dual surface burner swich

  • Customer: olof from san diego, DE
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 3 of 7 people found this instruction helpful
I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less

Burner switch was shorting circuit breaker

  • Customer: Robert from Jacksonville, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 2 of 4 people found this instruction helpful
Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.

Small burner would not work and could not control heat when large burner was on

  • Customer: Beverly from Manteca, CA
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set
  • 2 of 5 people found this instruction helpful
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.

replaced a broken dual burner switch

  • Customer: chris from ann arbor, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 2 of 5 people found this instruction helpful
IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.

The instructions were confusing concerning the attachment of the red wires

  • Customer: Otto from Goldsboro, NC
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 3 of 9 people found this instruction helpful
Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.

element or temperature sensor failed: not working

  • Customer: David from Mary Esther, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 3 people found this instruction helpful
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
All Instructions for the CCE3401B
16-30 of 52