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CCE3400W Jenn-Air Cooktop - Instructions

All Instructions for the CCE3400W
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The 6" heating element stop working on the stove top.
First I reviewed a video on YouTube by this site. Even though the range on the video was not the same as mind, it gave me an idea on what to do. I proceeded to pull the rang out from the wall and disconnected the power plug. Next I removed two screws from the back located on the left and used a flat blade screw driver to depress two brackets on the front to release the glass top panel. I unplugged the wiring harness and disconnected the grounding wire and took the glass panel off and laid it upside down on the kitchen table. I removed the old heating element first by unplugging the wiring and removing the brackets that held it in place. Installed the new one, plugged in all wirings, brackets, screws and replace the top back on the stove.
Parts Used:
6 Inch Element with Limiter
  • JULIUS from JACKSON, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Outer Element stopped working
Opened the Cooktop. Hardest part was removing the cooktop.
The heating element was broken, very hard to see.

Remove 2 clips and install in new element. Great oppurtunity to clean the unit.
Parts Used:
Dual Burner Element with Limiter
  • Ashok from Los Altos Hills, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 8 people found this instruction helpful.
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One of the electric stove top elements had burnt out
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.
Parts Used:
6 Inch Element with Limiter
  • Anthony from Palmyra, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Indicatror Light For 6" Burner Quit Working
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect
Parts Used:
6 Inch Element with Limiter
  • NANCY from LITTLETON, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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The inside coil on the dual burner was not working
This is a slide-in range, so I:
1. Turned off the circuit breaker for the range. The range is hard-wired, so can't just be unplugged. I determined the clock on the range went off.
2. Removed 4 screws holding the front control panel to the cooktop. Removed 2 screws from each side panel into the cooktop. Removed 4 screws from the rear panel holding the cooktop.
3. With my assistant (my wife) lifted the cooktop and tilted it so that I could access the underside.
4. Used an iPad to take photos from several angles of the wire connections from each burner control. Printed the one showing the connections on the dual burner control.
5. Removed the 4 screws holding the sheet metal support for the dual burner and one of the other burners. Released the spring steel retainers holding the dual burner. Removed the burner.
6. Used the iPad again to take photos of the connections to the dual burner, and printed it.
7. Removed all the wire connections to the burner. Checked continuity from the center (common) terminal to each of the other terminals. Determined that in fact the inside coil was open (burned out).
8. Removed the two screws holding the spring clip retainers on the old burner. Matched the old and new burners to determine where the spring clips should go. Drilled 2 small holes in the base of the new burner and screwed the clips from the old burner on the new one.
9. Now the tricky part: The new burner didn't have the exact same limiter and heat sensor probe as the old one. After several false starts, we were able to barely make out the terminal letter/number designations on the control and match them to the same letter/numbers on the new burner. It required a magnifier and a strong flashlight to read these engraved markings.
10. Made the connections on the burner. I used a pair of long-nosed pliers to carefully pull the connections off the spade terminals, and attch them on the new burner.
11. Mounted the burner to the sheet metal support using the spring clips previously installed.
12. Re-attached the 4 screws holding the burner support to the cooktop.
13. Carefully replaced the cooktop onto the range, paying special attention to not pinching any of the wires, and making sure all the wires, from all the burners were still connected.
14. Replaced all 12 screws holding the cooktop to the range.
15. Turned on the power, and checked all burners, including the new one, to see if they were opetating properly. YAY! They all worked!

It must be noted that we had to call a repairman to troubleshoot our installation the first time. We had reversed two of the wires to the new burner, because of the difference between the old and the new limiter connections. The engraved markings in the porcelain were very difficult to see. The instructions that came with the new burner never addressed this issue, and instead had very confusing (and worthless) instructions about replacing the limiter from the old burner to the new on. (This was not possible, anyway).

After the repairman left, we discovered the front burner that had been working, no longer was. With our newfound experience, we repeated the previous steps to take the range apart and discovered one of the wires had become disconnected from that burner. We re-connected it, re-attached the cooktop, and everything worked.

One telltale indicator that we had mixed up the connections on the burner, was the red "hot' warning light on the range top came on as soon as we restored power, even though no burners had been on. I should mention that the dual burner "worked" a couple of times even with the reversed connections, but then failed to work any more.
Parts Used:
Dual Burner Element with Limiter
  • Art from CINCINNATI, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
Parts Used:
Dual Surface Burner Switch Kit
  • Beverly from Manteca, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
4 of 7 people found this instruction helpful.
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Stove knob shorted out
Note that this model# is not my exact model#, I couldn't find it - but its almost identical to this newer version of my Maytag glasstop drop-in stovetop.

Also note that these instructions are VERY generic and not detailed, as most all stoves will be different in assembly.

Be advised that you are NOT getting the part you see in the picture. It is going to be a newer part that does the same thing. It's a lot smaller and has an offwhite top. It will STILL work, don't return it! The only difference is that the labels on the connections will be a little different - see the other post here on this page that shows how they differ and what to connect to what. Thanks to them I was able to complete this fix easily!

Close the breaker to the stove to ensure no electricity is running to the stove! Use a voltage tester to make extra sure no electricity is running through the cables, they are cheap at home depot!

Just disassemble your stovetop to get to the area that houses the switches. You will see the switch boxes underneath where your knobs go. Take a picture of all connections if you can so you remember where everything plugs in. You'll have about 3-6 cables connected to the switch depending on your stovetop. There are labels on the old switch (L1, L2, etc) at each electrical connector the cables attach to - probably on the top or bottom of the switch. Write down the connector label and what color wire its connected to. Do this for each connection.

If the old labels dont match your new labels, you have an older switch and need to check the other post on this page that someone posted showing how the old labels translate to the new labels.

Now reconnect everything back the same way you took them off and you are good to go!

Such a simple fix and you'll save hundreds.
Parts Used:
Surface Burner Switch
  • John from PLANO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
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Engaging dual burner switch would blow breaker. All other elements worked fine.
Isolated circuit by disconnecting cooktop breaker.
Disconnected blower duct, raised cooktop above the countertop to access screws holding the glass surface.
Blocked in place--no need to completely remove cooktop.
Removed screws around top of pan with 1/4-inch nut driver--only need to remove any screws close to top of pan and glass surface.
Lifted off glass surface.
Dual burner switch bracket needs to be removed to access switch and to disconnect wire harness connections.
Note there was one screw holding bottom of bracket which was hidden by the wire harness.
I was concerned with connections from other reviews; however, in my case, the switch and connections were identical to the original--no problem.
Reinstalled bracket and glass cooktop--need to remember flange location (inside versus outside) to assure easy alignment of screws. Drop cooktop back into countertop and reconnect blower duct.
Powered back up and dual burner now fully functional.
Parts Used:
Dual Surface Burner Switch Kit
  • Charled from MINNEAPOLIS, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Jenn-Air dual burner would not turn off
Followed the first persons instructions and they worked perfectly including using the jumper wire.
Parts Used:
Dual Surface Burner Switch Kit
  • James from CENTENNIAL, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
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The burner would turn on and not off. The temperature just kept accelerating.
Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.
Parts Used:
Dual Surface Burner Switch Kit
  • Norbert from SPARTANBURG, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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replaced a broken dual burner switch
IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.
Parts Used:
Dual Surface Burner Switch Kit
  • chris from ann arbor, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
3 of 6 people found this instruction helpful.
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Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done
Parts Used:
6 Inch Element with Limiter
  • Dennis from AIKEN, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Small burner on glass top stove stopped working.
First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.
Parts Used:
6 Inch Element with Limiter
  • REX from VIRGINIA BEACH, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Burners stayed hot and couldn’t be adjusted
Followed Igor’s instructions and it was very easy and straightforward. New switches work great.
Parts Used:
Dual Surface Burner Switch Kit
  • roger from LITTLETON, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Dual surface switch replacement
My cook top has the red wire piggybacked along all the cook top switches. It was easy enough to reroute the red wire coming from the dual surface burner to pin 4 i believe on the new switch. Follow the previous thread and look at the instruction sheet online for this switch
Parts Used:
Dual Surface Burner Switch Kit
  • Charles from SAN ANTONIO, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the CCE3400W
16 - 30 of 52