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C228W Jenn-Air Cooktop - Instructions

All Instructions for the C228W
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replaced filter
pulled old one out , cleaned the area & replaced with the new one.
Parts Used:
Grease Filter
  • ELOISE from MILFORD, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
482 of 504 people found this instruction helpful.
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Old grease filter that I actually did not know I had to change
Removed the old grease screen and cleaned the entire area thoroughly and replaced the screen
Parts Used:
Grease Filter
  • deborah from fort pierce, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
448 of 534 people found this instruction helpful.
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Burner had one temperature--hot, regardless of setting
1. Killed power and removed the regulator's knob, noted the position of the old control.
2. Took off the cover for the center vent and loosened the two screw holding the housing in place--the screws didn't have to come out completely as it is a U-shaped friction hold.
3. Unscrewed the two screws holding the old control switch in place--lifted the housing enough to get at the old switch and carefully pulled it loose--it was a front burner so the control switch was about as far back as it could be but still wasn't that hard to get at.
4. Turned the new switch to orient the wire connectors, then, using a needle-nose pliers, removed each friction connector, one at a time, and fitted them on the new switch (note: one of the wires fitted best if it went under as opposed to around the base of the new switch).
5. Replaced the control back through the housing and screwed it in place, making sure the orientation of the control matched the way it looked originally.
6. Slide the housing back over the two screws and tightened, replace vent.
7. Replaced the knob and turned on the power.

(The above took me about twice as long to write as it did to make the repair and I write professionally but am not a professional electrician.)

Also, I bought a second control switch because, given the age of the unit, I'm sure another one will go. The second one will assure that it won't happen :-).
Parts Used:
Surface Burner Switch - 240V
  • James H from Oxford, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
105 of 119 people found this instruction helpful.
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My Jenn-Air is an "antique." The filter was disgusting!
I had put up with a filter that got more and more raggedy every year, but I thought my 30 yr. old range/grill top was too old for me to find an replacement filter. What a great service you offer. I found you by web-surfing, typed in the model #, and presto--you sent me the shiny new filter. All I had to do was pop it in and throw away the nasty grill (after washing the scent off to keep the bears out of my Colorado garbage.) Thank you!
Parts Used:
Grease Filter
  • marion from aspen, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
166 of 319 people found this instruction helpful.
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Falling apart 20 year old grease filter for downdraft counter rangetop
Cleaned out the downdraft cove, inserted the new filter, and put old filter in garbage can. Laughing. Thanks. Wish you had a FAQ's hotline. I'd like to know if the radiant inserts fit the older coil-type models.
Parts Used:
Grease Filter
  • Roe from Raleigh, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
147 of 289 people found this instruction helpful.
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Burner Control not Functioning
Simple Repair!
Turn off Power
Remove four screws under panel.
Remove old burner knob.
Drop Burner Panel from range
Remove 5 wire connectors from old burner control
with pliers
Remove 2 screws that held burner control to range
panel
Install new burner control
Rplace two screws to burner control
Replace 5 wire connectors to new burner control
Replace 4 screw under panel
Replace knob to new burner control
Turn on electricity
Made wife happy!
Parts Used:
Surface Burner Switch - 240V
  • Randall from Mohnton, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
26 of 33 people found this instruction helpful.
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Blower quit working
I removed the two screws that held the electrical
switch control. Then I raised the control upward an tilted it sideways an jumped the two terminals with a screwdriver. then i knew the switch was bad. So then i removed the two pail nuts that held the switch to the switch control an removed the old switch. Then installed the new switch in the reverse proscess. This was fairly easy
Parts Used:
Fan Switch Kit - Light Gray
  • Leon from Sandwich, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
23 of 26 people found this instruction helpful.
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Old Jenn--Air cook top inop. Model discontinued
Our Jenn-Air cook top is 25 years old. One can no longer order parts for this old of model. We ordered new SS burners as well as new Burner cartridge terminal blocks for a new and current model. They work perfectly. Took 10 minutes. $ 350 dollars verses $ 2600 for a new JennAir range plus instillation. Unit looks and works great. Plan to order new switches next.
Parts Used:
Burner Cartridge Terminal Block
  • Ronald from Avon, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
20 of 27 people found this instruction helpful.
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Dual element burner only stays on high
The replacement switch was not exactly as my original and none of the other instructions matched exactly with my unit. So I had to figure it out, but they matched mostly what Micheal from Colliervile wrote. Safety is paramount. Turn off circuit breaker and ensure there is no power to unit with a test light. You don't have to remove the glass top. Open oven door and remove 4 screws at bottom of control panel, then remove two screws on each end while suppoting the panel with one hand. Rest control panel on top of door or hang by wires. Remove two screws to detach switch from panel. I took pictures of the wire placement on old switch and drew a diagram of what color wire went to each terminal. I used the instruction sheet diagram of new switch and marked where each wire color goes. Here is where I put them: DOUBLE BLACK to L1,2; New jumper from P1 to S1; RED to 2: DOUBLE RED to P2; new jumper with small connector from S2 to "element on" indicator lamp (it's longer than and replaces existing jumper); YELLOW to 4a; TAN to 4. The letters in parenthesis on the instruction sheet almost matched up to my old switch so I used them to help with the placement. I didn't have to seperate any compound red wires. Double check wire placement and put it all back together in reverse order.
Parts Used:
Surface Burner Switch - 240V
  • Sherman from Perry, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 21 people found this instruction helpful.
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We had no control of tempurature on one of the four burners on the electric range cook top
First step is turn the power to the range off. Then I removed the grate covering the down draft vent in the center of the cook top. Inside the vent opening are two screws that secure a panel that holds the four knobs that control temperature settings. Remove these screws. Slide the panel tward the back of the range while lifting it up. This will allow removal of the panel. Remove the knob from the burner control you are replacing. Under the knob are two screws. Remove the screws and let the controller drop out of the cover panel. Take the new switch and carefully remove the wires from the old controller and place them on the new controller in the same position. When the wires have been connected, put the controller back in the control panes and secure it with the two screws. Replace the panel back into the cook top. Tilt the control panel so the front is low and the back is elevted. Engage the lugs protuding out on each side of the control panel opening. Lower the panel back into the opening and secure it with the two remaining screws. Replace the control knob and you are done. You just saved yourself a $125.00 service call. Total cost for the controller $35.00.
Parts Used:
Surface Burner Switch - 240V
  • Robert from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 20 people found this instruction helpful.
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Fan switch was broken
-turned off power to stove
-lift off grill cover to downdraft
-remove 2 screws
-cut retaining clips with wire cutters
-remove old switch
-replace with new switch and push on new retaining clips
-remove and replace wires
-replace covers
-turn power back on
Parts Used:
Fan Switch Kit - Light Gray
  • Steven from Flower Mound, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 10 people found this instruction helpful.
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Burner switch was malfunctioning.
1. Removed all four switch knobs (to be replaced with new knobs purchased with the replacement switch.(unnecessary if you are not going to replace all the knobs)
2. Removed the switch plate assembly by removing two sheet metal screws.
3. Inverted plate assembly and removed five wires and then removed two additional screws that secured the faulty switch to the plate assembly.
4. Reconnected the five wires and attached the new switch to the plate assembly.
5. Re-positioned the assembly on the cooktop and secured with the two sheet metal screws.
GAME OVER!
Parts Used:
Infinite Switch Knob Surface Burner Switch - 240V
  • James L. from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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one side of cooktop did not work
I took out the side of the cooktop that did not work. I had to take off the bottom of the cooktop and checked where electricity was going and not going. Once I found the part that needed replacing, I went on the website, search for Jen-Air cooktops and model number. From the sketch on the website, I was able to order the part needed. I decided to get 2 in order to replace both parts at one time, just in case. The part arrived quickly and was easy to install. The most time I spent was taking the backside off the cooktop and cleaning it.
Parts Used:
Burner Cartridge Terminal Block
  • Rebecca from Broadway, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 13 people found this instruction helpful.
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Overheating burner
Finding part needed and quick shipping were great. Web site so helpful. Initial attempt to remove old part was troublesome because I took out wrong screws thinking I had to remove parts beneath burner. Once I figured it out, it was so easy.
1. Turn off power.
2. Remove 4 screws BELOW control panel (open oven door to see them)
3. Pull off 7 front knobs.
4. Lift out loosened panel.
5. Take out the two screws holding control switch to front panel. Note orientaion of switch.
6. Replace wire by wire to new switch.
7. Put it all back together. Make sure switch is put in same direction.
8. Turn power on.
Parts Used:
Surface Burner Switch - 240V
  • Bertram from San Clemente, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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the element plugged in, stove was woking right away.
The element plugged in to the cook- top.The cook -top was working moments after i unpacked the element. thank you.

Jim B.
Parts Used:
Grill Element
  • James from Frederick, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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All Instructions for the C228W
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