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ACM2160AS - Instructions

All Instructions for the ACM2160AS
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Plate stopped rotating - discovered plastic piece that spinner fit into was broken
Remove 2 Philips Head screws on left side of microwave. Remove 3 Philips Head screws from bottom rear of microwave. Remove 4 security screws from back of microwave (holding the cover to frame). These are the security type tips that are like a Torx bit, but need to be hollow in middle to accommodate pin in center of screw. Then back plate of microwave with heavy transformer still attached slides up and away. The wires aren't long enough to allow it to rest flat on the bench, but weight is low so it's easy to hold it upright while removing the motor unit. Separate connector from motor (simple) Remove motor by unscrewing 1 phillips head screw and rotating counter-clockwise a tiny bit. Remove Motor. Reverse steps to re-assemble. Note that there are a series of tabs at the bottom of the back cover that fit into holes in the baseplate of microwave. It can be a little tricky to line them up with the weight of the transformer, but it's not too bad. Once lined up, it drops in nicely and all the various screw holes line up. The microwave is a bad cooker when the plate doesn't spin. This simple and inexpensive fix saved me from having to buy a whole new oven.
Parts Used:
Motor, AC Synchronous
  • Charles from STAMFORD, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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original rotater broke
Replaced the broken piece with the one purchased at Partselect.com. I was concerned that the part would not be correct since all we did was enter the model number of the microwave. PartSelect.com was really easy to use and sent the correct part. Thanks so much for making this process easy.
Parts Used:
Turntable Roller Guide
  • Cynthia from Wylie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave Oven Light Burned Out
There were two hard parts for me to work through.

The first was breaking off the two screws that need a special head screwdriver to remove. None of my special special head screwdrivers worked (I have a few), so I used a hammer to force them off.

The second hardest part for me was finding the correct replacement bulb on-line. My Amana Microwave is a combo Microwave/Convection type, and it's a strange little bulb - almost tube like.

Once I did find the right bulb on this PartSelect.com website it was a breeze. The part was delivered in just a couple of days (even during this Covid-19 pandemic). Once I had the replacement bulb in hand it barely took 5 minutes to install.

Thanks PartSelect!!
Parts Used:
Light Bulb
  • Norbert from BROUSSARD, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Microwave did not work; no clock, etc. 120VAC at duplex outlet OK. Thought there must be an internal in line fuse or reset.
Unplug microwave! It's NOT necessary to remove microwave from above stove. Removed two Philips head screws on top front of unit to remove front grille. Removed one screw to remove control panel, letting it hang down. Found inline fuse in cabinet where line cord wires come in. Pulled out blown fuse with thumb and forefinger. Snapped in new fuse, replaced control panel and grille with the three screws. Plugged in the microwave. -Worked great! Good opportunity while grille was off to clean it and replace the charcoal filter inside the cabinet.
Parts Used:
Line Fuse
  • Lisa from DURHAM, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave Timer would count down, but unit would not heat. Turntable not turning.
Replaced entire door latch assembly with the three micro switches. Easier to replace entire latch assembly as individual switches do not remove easily from latch assembly. Had trouble removing front panel assembly. Parts ordered solved this problem.
Parts Used:
Micro Switch Micro Switch
  • William from CLERMONT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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No rotation on the glass plate
Turned the microwave on its side. (Recommend turning it on its top. i had to fish the wire connection back to the center after it dropped away from the motor.) There is a spot under the rotation motor where an access port was stamped in the tin but not cut out. Used the small side cutter to complete the cut where tin had been left between holes. I unplugged the wires, removed the old motor by removing one screw, and installed the new one by reusing the same screw. The motor must have a reduction gear inside the case. The motor coil tested good, about 128 ohms, but it acted like there was a stripped gear inside. I wasn't interested enough to try to open the motor and confirm.

Had to go to the garage and get a small sheet metal screw to close the new trap door.

The "new" motor had scratches on it, made me wonder if it was really new, but it works fine and will probably outlast me.
Parts Used:
Motor, AC Synchronous
  • Mark from DES MOINES, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Power Went Completely Out
The power on the microwave went completely out when I went to use it, but there was no power failure for the house or neighborhood. We removed the microwave from above the oven. Took out the screws on the sides and back of the microwave and slid the top back. The line fuse was located on top unobstructed, NOT behind the button panel like some microwave models. As the appliance is over 20 years old the line fuse was quite old. It was really hard to pry it out of its holder and actually broke. I used a vacuum to suck up the dust and glass and it was easier to get out the ends once the middle broke. Popped the new line fuse in, slid the top back on, put in the screws and put the microwave back in its compartment above the stove. Good as new!! We were about to spend money on a new microwave, but thankfully I came across this site. So happy I did!!

This repair was really easy. The part that took the most time was taking it down from it's compartment above the oven and putting it back up there once repaired.
Parts Used:
Line Fuse
  • Brittney from LUFKIN, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Light Bulb Out.
1. Order correct light bulb for unit and have it with you before removing old lightbulb.
My Microwave is built into cabinet.
2. Disconnect power (Either turn breaker off or unplug unit from wall)
3. Remove face cover on cabinet. (4 Phillips head screws)
I was able to reach in the opening in the cabinet and unplug from the wall.
4. Remove Phillip head screws holding microwave in cabinet.
5. Remove microwave from cabinet.
6. Remove Phillip head screws and torx screws holding outside cover on the back of unit and the side (1 on right side) and then remove cover.
Light bulb is on the top front right side.
7. Remove 1 philip head screw holding light bulb and unplug quick connector wires.
8. Plug quick connector into new light bulb same way it came out and place new light bulb in place and put the 1 philips head screw holding it back in place.
9. Put cover back on and all the screws. Temporary plug the unit in to test light bulb works before securing it back into cabinet.
10. Reverse order 5,4,Plug unit in wall before putting the face back on.
Done.
Parts Used:
Light Bulb
  • Mason from SUTTON, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Glass Carousel tray for my microwave was broken
I ordered this replacement Glass Carousel Tray for my Microwave because mine had gotten broke. The replacement thru PartSelect arrived 2 days later. Awesome company, quick shipping, great packaging, fast delivery. Very happy, Thanks Again !
Parts Used:
Glass Cooking Tray
  • Sherry from Athens, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Dead Light bulb
Required that i remove the built in frame and mounting. Required tamper proof socket to remove housing. I removed the old bulb and simply replaced and reverse installed the cabinet.
Parts Used:
Light Bulb
  • Andrea from Rockwall, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Turntable stopped turning
It seems that the heat of the microwave cracks the part over time. It is a very simple installation.
Parts Used:
Turntable Roller Guide
  • Kirk from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Turn table did not consistently turn during microwave oven operation.
Using fingers, the old turntable roller guide was pulled up off the motor shaft. The plastic roller guide shaft coupler was found to be broken, allowing the motor shaft to spin without turning the roller guide. The hole in the floor of the oven was inspected, and no broken pieces were found which could interfere with the new roller guide. The new roller guide was then gently pressed down over the motor shaft. Very easy.
Parts Used:
Turntable Roller Guide
  • Jeffrey from BREMERTON, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Stem broken off the turntable base so the turntable wouldn't rotate
Removed the broken plastic base that the glass turntable sets on and put in the new plastic base. Took 5 seconds max! The part arrived in about 24 hours! Great service!
Parts Used:
Turntable Roller Guide
  • Joellyn from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
Door Interlock Switch Kit
  • LENNARD from BURNSVILLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the ACM2160AS
31 - 45 of 97