5KBFS20EAX01 KitchenAid Refrigerator - Instructions

For replacing end cap, LH pantry part:
removed large pantry drawer
removed two small upper pantry drawers
removed glass panel and long braces---all these parts required no tools
used 1/4" nut driver to remove 3 screws from broken end cap, LH pantry part and shook it to release it from the refrigerator
used phillips head screw driver to remove drawer arms
replaced metal drawer arms to new end cap, LH pantry part
attached new end cap, LH panrty part to refigerator and finised by using nut driver on all 3 screws. then replaced other pantry dawers, glass shelf, and pantry cover. EASY!

The repair seemed simple, I just needed to remove the old bracket -- 4 screws -- and slip the new one on.

The tricky bit is that the roller bracket holds the weight of the fridge. So in order to make sure that the fridge did not fall over, and to keep the installation point off the ground so that I could align the screw holes, I needed to shim up the side of the fridge that I was working on.

To tap in the shims, I used a hammer and a spare chunk of wood. I ultimately used 3 shims, and kept tapping until the roller wheel could roll freely. Then I knew that the fridge was high enough. After that, it was pretty easy to remove the 4 screws, align the new bracket, and replace the screws. After that, in order to get the shims out I could just extend the foot brake as it was designed, and that lifted the fridge enough for me to easily slide out the shims. After that I just had to level out the fridge by adjusting the two feet.

Ordered new drawer -- fast and easy to find the correct part on this site. I also felt that the price was very reasonable.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.

Beware - the website does not indicate that doors are different sizes on this model refrigerator. Not paying attention I ordered 2 of the same size gasket which only fit the right side door - had to send one back and reorder left side from Whirpool directly.

The actual installation is very easy. It may take a day or so the gasket to feel like its actually making a good seal.

I ordered a new crisper drawer from PartSelect over the internet one morning at approximately 10:00am, and the product was delivered, non-express delivery, the next day at about 4:pm. The front coverplate of the old crisper came off easily, and snapped into place on the new drawer easily. The entire repair/replacement took less than 5 minutes.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.

It is simple, unscrew the old screw in the new one.

Watched Partselect video of P-trap installation.Removed water line & back cover& disconnected wires to water solenoid .Removed old drain tube & old problematic rubber funnel. Used contact cleaner to clean rubber residue from drain line and used a little silicone to aide reassembly. Job went well thanks to video.

First, selecting the right part is more difficult than the repair. My Kenmore is an outdated model actually manufactured by Whirlpool.

Once I got the part I relaxed the gasket with a hair dryer - an important step suggested by PS. I then took old of the old gasket and removed it. The new one fits in the channel. Just press and make it is completely installed and flush.

It actually took 1 day and 15 minutes to fix this problem.

I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.

PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!

THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

followed the instructions provided and that's it!

pop open, unscrew quarter turn, screw new one in quarter turn, pop shut. duh

Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

You will need a Nutdriver a 1/4" size and a philips screwdriver, I'm a young woman, It was easy find the pc. I need here since I lost my manual, in this particular piece the inside part is not included the tab that controls the tempeture, you will have to use the same from the broken one, snap off all and carefully remove it from the insideout of the broken piece to intall it in the replacement, make sure you remember how its going back, that was the hard part of all the repair! after that it was easy as 1, 2, 3!!! have fun!!