5K5SS KitchenAid Mixer - Instructions

Fairly easy if you have done it once before.

I screwed the two screws into the place of original holes and Voila! it was repaired.

Used the diagram on the website and a video
Totally worked!

I removed one screw on back, once inside mixer I removed the ground screw then pulled off the black and white push on caps, then I reversed everything to get it installed, very easy

Was able to use the diagrams to figure out how to put everything back together. Would have been a nightmare without that as I took the thing apart without really paying attention to what went where. The hardest part was inserting a set pin that holds the Bowl lift arm, which fits inside the stand. in place. So new parts - $20, less than an hour of my time disassembling/reassembling, probably saved me $125 in repair plus a couple hours driving it to service place and picking it up. No brainer.

removed old screws and latch, replaced it with the new. took just a few seconds. This is the first time i ever fixed anything. customer service was amazing

watched an internet video to see what to do. Unfortunately even after replacing the chip the mixer it still didn't work.

While kneading dough, my 27-yo stand mixer walked off the counter, and shortly thereafter the plastic bowl lift arm piece broke. After a quick internet search I ordered the part. Installation was extremely easy. 1) Using a rachet with a #3 Phillips head bit, remove the four screws holding the motor to the base. 2) Using the Roll Pin Punch pop out the roll pin. 3) Loosen and remove the cotter pin with the screwdriver and pliers. 4) Remove the broken piece. 5) Attach the replacement piece to the handle and insert the roll pin, tapping into place with the Roll Pin Punch. 5) Attach the lift arm to the piece and fix with the cotter pin. 6) Reattach the motor to the base. Ready for 27 more years of stand mixing duty!

Follow a YouTube video step by step

Rather than duplicate previous repair works, I recommend going to this user site and follow their instructions: http://www.neilcrockett.com/mixer1.htm. Once you have done this repair, taking the unit apart is easier to perform this tasks. Order replacement Grease "Benalene 930-2" in the 3.3 oz container and be sure to use the full container to lather all around all the gear components so grease will be available to units for years to come due to heat build up under load. Too, the 3.5 oz container is made for one unit repair job and is available through Amazon. This grease is available on larger quantities if needed / desired. I did order both, a Worm Gear and the Worm Gear and Bracket as I wasn't sure of my mechanical ability to make this repair until I got inside the unit but the worm gear is easily replaced once you clean out all the old grease. The worm gear is a neoprene type gear with all other gears being metal. I assume neoprene is used as sacrificial to save other gears from breaking under loads and years of use.

1. Removed the mixer back plate Cover. 2. Removed the Speed Control Plate and retained spring, wires and ground wire. 3. Removed the old Speed Control Plate screws. Noted Control Plate pitted contact. 4. Removed old Triac Phase Control Board. 5. Removed old Governor. 6. Installed new Governor. 7. Installed new Phase Control Board. 8. Installed new Speed Control Plate and retaining spring. 9. Reattached Speed Control Plate wires. 10. Adjusted Speed Control Plate Screws and set mixer speeds from Stir to maximum settings. 11. Replaced Motor Brushes on left and right side of mixer. 12. Reinstalled mixer back plate cover.

Easily took apart and replaced gears. thanks

I rip everything apart and put new and grease it. works like a new one.

replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine

Followed the repair instructions from the manual. ...

I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.

I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.