4KSRS27QFA01 KitchenAid Refrigerator - Instructions

I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic plate which had the door light and electric control wiring mounted in it. Behind that I found a broken tab on the Control Bracket which was why my water dispencer was not working and I found the chute door for the ice maker was chewed up which allowed warm air into the chute and was causing my ice build up problem. Replacing the Control Bracket was easy. Just note how things come apart. Putting the chute door in was a little more complicated, but again, note how things come apart and you should not have a problem putting it back together.

Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you

Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator

I had read here from someone that fixed there shelf support stub and it was very loose, so I was trying to advoid that problem. It took me less then 5 minutes and my only tool was a pair of pliers. A short turn clock wise from the 9 on a clock to the 12 ( which is the top left corner ). then pull the broke shelf stub straight out. Put the new shelf support in the same way you took the old one out and turn counter clock wise 1/4 or from 12 back to 9 and you should have a tight fit. I hope this helped.

The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.

The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.

I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank

Replaced upper cam piece on bottom hinge and also replaced pivot thimble on upper hinge.
No problems, except pivot thimble glued in place. Had to cut up and pull out with pliers. Everything works like new now.

shut off water supply behind fridge then released trapped water pressure in the line at the dispenser. Locked off dispenser controls (push button switch). Removed nozzle retaining screw and pulled out nozzle approx. 3 in. to cut off tubing at black pipe so as to use the old pipe as a guide/pull (fish) for the new pipe by joining the end of the new nozzle to the cut and of the old pipe with electrical tape.Then pulled the old pipe from bottom of fridge while simultaneously feeding/pushing new pipe from top. I had to remove lower grate on fridge to access the pipe on bottom. Remaining coupling connection on bottom was done by hand to avoid stripping plastic coupling.

At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.

To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.

Turn off water supply line fridge. Removing front panel is a must to allow acces to spout and water line. Be careful not to crack front panel $90, it snaps in from the botton, slide a stiff putty knife along bottom edge and gently pry outward to remove. Remove 2 screws that hold spout in place, then cut water line right behind spout. The tricky part is fishing water line down through door. You need to splice new line to old with double sided screw or something with threads that will prevent the lines from pulling apart, then pull water line from bottom of door by hinge, very tight when pulling through hinge opening. You will need to remove vented dust cover at botton of doors to acces the water line. The line has a threaded coupling so unscrew and drain water then cut new line to length. There is a small metal insert in old line that needs to be removed and inserted into new line before attaching coupler. I could perform this in half the time now that I have done it once.

First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.

I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall

Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.