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4KSRS27QDA00 KitchenAid Refrigerator - Instructions

All Instructions for the 4KSRS27QDA00
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
Parts Used:
Micro Switch
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Nozzle was broken
Didn't know if part was replaced from the front or back of door. Removed back/inside first. Good excuse to clean mold found in places not normally seen. The only real problem was getting the face off the dispenser without breaking it. I now know it snaps off from the bottom. To replace one little nozzle you have to replace about 10' of tube. When I pulled the old tube out. I attached fishing line to it and used to fishing line to help feed the new tube through the door.
Parts Used:
Nozzle and Tube Kit
  • Robert from Tuckerton, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 38 people found this instruction helpful.
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Refrigerator Wasn't Cooling,Evaporater Coil Freezing Up
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment. The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good
Parts Used:
Bi-Metal Defrost Thermostat
  • Robert from Doral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
38 of 50 people found this instruction helpful.
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Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James
Parts Used:
Bi-Metal Defrost Thermostat
  • James from Ringoes, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
37 of 47 people found this instruction helpful.
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Water leaked on floor when water dispenser was used.
1. Turn off water supply to refrigerator.
2. Unscrew water nozzle from dispenser.
3. Remove grill on bottom front of refrigerator.
4. Unscrew tubing at the left side of the union.
5. Unclip tubing from the refrigerator frame.
6. Pull tubing out of the dispenser about 6 inches.
7. Cut off nozzle with scissors.
8. Insert 1/4" diameter x 1" long molly bolt about halfway into end of tubing where it was cut.
9. Insert the remainder of the molly bolt into the end of the new tubing.
10. Pull the old tubing through the bottom of the door.
11. When the new tubing is pulled all the way through the door disconnect from the old tubing. Remove molly bolt if it is in the new tubing.
12. Remove the ferrel from the old tubing and use to attach new tubing to the union.
13. Connect the water nozzle to the dispenser.
14. Insert new tubing into the clips on the refrigerator frame.
15. Re-install grill.
16. Turn on water.
Parts Used:
Nozzle and Tube Kit
  • Dave from Danville, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
28 of 30 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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auger or ice crusher in ice container was broken an wouldn't dispense ice
nothing to repair, simply removed the old ice container and auger from the freezer and replaced with it with the new one.
Parts Used:
Ice Container and Auger Assembly
  • Willis from Belleview, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
30 of 38 people found this instruction helpful.
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the original auger was plastic and broke
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
Parts Used:
Ice Auger Kit
  • scott from Cocoa, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
25 of 28 people found this instruction helpful.
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motor coupling weld broken
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
Parts Used:
Ice Dispenser Motor Coupling
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Shelf support stub for crisper broke
I had read here from someone that fixed there shelf support stub and it was very loose, so I was trying to advoid that problem. It took me less then 5 minutes and my only tool was a pair of pliers. A short turn clock wise from the 9 on a clock to the 12 ( which is the top left corner ). then pull the broke shelf stub straight out. Put the new shelf support in the same way you took the old one out and turn counter clock wise 1/4 or from 12 back to 9 and you should have a tight fit. I hope this helped.
Parts Used:
Shelf Support Stud - White
  • edna from las vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
24 of 26 people found this instruction helpful.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
Parts Used:
Door Hinge Set Door Cam - Black
  • Thomas from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 33 people found this instruction helpful.
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in door water dispenser tube broken off 1.5 inches from end
shut off water supply behind fridge then released trapped water pressure in the line at the dispenser. Locked off dispenser controls (push button switch). Removed nozzle retaining screw and pulled out nozzle approx. 3 in. to cut off tubing at black pipe so as to use the old pipe as a guide/pull (fish) for the new pipe by joining the end of the new nozzle to the cut and of the old pipe with electrical tape.Then pulled the old pipe from bottom of fridge while simultaneously feeding/pushing new pipe from top. I had to remove lower grate on fridge to access the pipe on bottom. Remaining coupling connection on bottom was done by hand to avoid stripping plastic coupling.
Parts Used:
Nozzle and Tube Kit
  • haig from La Quinta, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
23 of 27 people found this instruction helpful.
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Plastic Water Spout Broke Off
Turn off water supply line fridge. Removing front panel is a must to allow acces to spout and water line. Be careful not to crack front panel $90, it snaps in from the botton, slide a stiff putty knife along bottom edge and gently pry outward to remove. Remove 2 screws that hold spout in place, then cut water line right behind spout. The tricky part is fishing water line down through door. You need to splice new line to old with double sided screw or something with threads that will prevent the lines from pulling apart, then pull water line from bottom of door by hinge, very tight when pulling through hinge opening. You will need to remove vented dust cover at botton of doors to acces the water line. The line has a threaded coupling so unscrew and drain water then cut new line to length. There is a small metal insert in old line that needs to be removed and inserted into new line before attaching coupler. I could perform this in half the time now that I have done it once.
Parts Used:
Nozzle and Tube Kit
  • Michael from Colorado Springs, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
21 of 23 people found this instruction helpful.
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All Instructions for the 4KSRS27QDA00
16 - 30 of 511