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3K5SS KitchenAid Mixer - Instructions

All Instructions for the 3K5SS
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The Kitchenaid heavy duty mixer's motor would run but the mixer head would not turn.
Obviously the problem was in the gear box of the mixer. I disassembled the gear box by removing the four large screws holding the base then the four screws at the rear and center of the mixer. Then I removed the thin metal ring covering the five screws around the front of the housing by gently prying up with a small screwdriver. The five screws beneth the ring have to be removed with a small blade screwdriver turning them a round at a time in sequence until they are free. Gently pry the two housings apart with a screwdriver and lift our the lower half with the plantary gears. I found the drive gear was stripped. I went to PartSelect on the web, eaisly found the exploded view of the mixer's gear box and ordered the gear I needed. The gear is part of an assembly attached to the mixer housing with three screws. Work around the lubricant in the housing. Within four days I received the new gear, installed it by reversing the above procedures and the mixer is working again. The total cost was $34.85. Not a bad investment considering the mixer cost over $400 and would have been trashed for want of one part.
Parts Used:
Worm Gear and Bracket
  • A. W. from Rogers, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
7 of 12 people found this instruction helpful.
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Worm gear broken
I called my fiancée.
Parts Used:
Worm Gear
  • Jennife from Lancaster, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
6 of 10 people found this instruction helpful.
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Broken worm gear
Removed old gear and grease and replaced gear and grease resembled
Parts Used:
Stand Mixer Gear Grease Transmission Case Gasket Worm Gear and Bracket
  • Edward from Edgewater Park, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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planetary gear would not turn; discovered worm gear was broken upon dis-assembly of mixer
Followed step-by-step video instructions for dis-assembly/reassembly found at ereplacementparts.com. All went well except when driving out the pin that holds the worm gear in the tower. The video wasn't exactly clear enough about what position the pin should be in when driving it out and I inadvertently drove the pin out so that it was trapped inside the tower assembly. Result? I had to bend the pin to get it out, causing an extra expenditure and wait time to order a new pin. So, lesson learned: be sure the pin is horizontal to the tower and not perpendicular to when driving the pin out. Also, I found that having the mixer apart was a good time to replace the grease in the housing. I don't think it would be required to replace the grease at this time but I was worried that pieces of the old worm gear could remain in the grease and possible get jammed in the gears after repairs were completed. Be sure to get a "food grade" grease not grease from your local auto parts store! The table knife was the best tool to use to remove the grease and to smear the grease all over the internal gears when replacing it.
Parts Used:
Worm Gear Retaining Pin
  • David from GREENWOOD, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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use your phones to take pic of how the wiring is to be reconnected, take pleanty from all angles
repair is farly simple just take your time, First attempted i didnt replace the speed covernor looked ok but had problems getting slow end to work properly decided to go ahead and install since i purchased it also and walia took care of the cogging problem. Good Luck
Parts Used:
Speed Governor Phase Control Board Speed Control Plate
  • Douglas from FREEPORT, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Coating on beater splitting and peeling down to base metal, making it unsafe to use for food preparation
Placed beater in mixer head.
Parts Used:
Flat Beater
  • Joan from DUBUQUE, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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mixer would not turn
removed the screws holding the mixer housing and then removed the worn worm gear by removing the roll pin holding it on the shaft. Replaced the worm gear and inserted the pin that hole it in place. Replaced some of the gear grease and reassembled mixer. Went very easily. No problems at all.
Parts Used:
Worm Gear Retaining Pin
  • James from Wewahitchka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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Plastic boke on the old thumb screw
unscrewed the old one........screwed in the new one, no chance for electrocution or power tools..........darn!
Parts Used:
Thumb Screw - Black
  • Alice from St Louis, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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bent the original wire wisk
Just twisted it in to place. Parts Select was awesome! Thank you!
Parts Used:
Wire Whip
  • Rosemary from Gaithersburg, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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Spring clip broke off
As I was using my mixer the spring clip broke off. I immediately went to my computer and googled you. Twenty-four hours later the part had arrived and I installed it by removing two screws, holding the spring in place and replacing the screws. At the same time a repairman was in our home repairing our drier and I felt so empowered by my repairmanship that I nearly asked him to leave!
Thanks for your extreme promptness and readable parts chart.
Parts Used:
Spring Latch
  • JOAN from CARBONDALE, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Bowl won't lift
A part required to operate the bowl lift had failed, "broken in half". I removed the base, by removing 4 large philips head screws, then removed the pedestal which housed the broken part by removing 4 more large philips head screws. I used a hammer and punch to drive out the split pin, a pair of pliers to remove the cotter pin and replaced the broken part.
Parts Used:
Bowl Lift Arm
  • Beth from Torrington, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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plastic outer casing on tightening screw had broken
This is the tightening screw that holds the attachments into the motor unit of the mixer. Found your web site and reordered 2 replacement pieces (in case one breaks!). Very EZ and user friendly. Thank you!
Parts Used:
Thumb Screw - Black
  • Peggy from Escondido, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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spent Pevel Pinion Center Gear
remove the back cover part # 36, remove the top cover part # 1 (by removing the chrome ring parate # 28, the mobile disk part # 25 and six screws part # 24). This done, remove the system parat # 38 to release the Pevel Pinion Center Gear part # 15 and remove the damaged part and put the new part. The install the removed parts in reverse order as they withdrew.
Parts Used:
GEAR-HUB
  • EUGENIO from MIAMI, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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Attachments would not work, spindle turned erratically, with no power
Punched out the roll pin to remove eccentric from spindle, undid 5 screws (after removing trim ring), and removed 4 screws to undo the motor housing. Make sure to keep the one screw with a lock washer in the BACK of the housing. Undid the screw on top to remove the back of the motor housing to take out the strain relief grommet, prior to removing the motor housing. Scraped the excess grease into a tub to re-use. Pulled out the shaft, and lifted out the old (stripped) gear and plopped the new one in. Make sure to mark match points for parts, and put the pins back in in the right order. You have to put the 5 screws back in before sliding the trim ring on, and putting the roll pin back. make sure all gears mesh and test before snugging the motor housing screws. Be sure to orient the strain relief grommet securely, and be careful of the filter plates in the back of the housing (they're brittle). putting the grease back is like frosting a cake. Save a little for the planetary ass'y.
Parts Used:
GEAR-HUB
  • Kerry from Sherwood, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Only worked on high speed
Followed the video on your website and it was super simple!
Parts Used:
BOARD-PHAS Speed Governor Phase Control Board Speed Control Plate
  • Barry S. from OLIVE BRANCH, MS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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All Instructions for the 3K5SS
31 - 45 of 218