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3CA2781XSW1 Whirlpool Washer - Instructions

All Instructions for the 3CA2781XSW1
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
Clutch Assembly
  • floyd from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 39 people found this instruction helpful.
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
Parts Used:
Direct Drive Water Pump
  • John from Oklahoma City, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
16 of 19 people found this instruction helpful.
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leaking drain pump. Obviously a common problem with this washer
Just turned the washer on its side, popped out the two retainer clips with pliers and screwdriver, pulled the pump out by hand, put the new one in and replaced one rusty clip with the new one from parts select, and used the other old one. I ordered the parts on Monday, and they came tuesday, even with the standard shipping. Also the website parts diagram and whole website design is good.
Parts Used:
Pump Retainer Direct Drive Water Pump
  • John from Solana Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench (Adjustable)
15 of 17 people found this instruction helpful.
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
Parts Used:
Clutch Lining Kit
  • Chuck from South Holland, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people found this instruction helpful.
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water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
Parts Used:
Direct Drive Water Pump
  • michael from westmoreland city, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
15 of 19 people found this instruction helpful.
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would not change steps during washing cycle
1. unplug washer
2. move washer out from wall.
3. remove 4 screws that hold control panel; 2 screws on face and 2 screws an back
4. lift control panel to reach plug for lid switch
and unplug old switch
5. open lid and remove 2 screws that hold lid switch on top opening; remove nut that holds ground wire from lid switch
6. remove old lid switch
7. new lid switch needs to be modified to fit in position,i.e. break tube surrounding wires of lid switch to be 1/2 length.
8. plug in new switch at control panel
9. screw in lid switch at lid opening and reattach ground wire.
10. screw control panel in place
Parts Used:
Lid Switch Assembly
  • Timothy from St. Petersburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
15 of 20 people found this instruction helpful.
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water leaking during run cycle
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer
Parts Used:
Direct Drive Water Pump
  • michael from weymouth, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
13 of 15 people found this instruction helpful.
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
16 of 24 people found this instruction helpful.
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
Parts Used:
Clutch Lining Kit
  • Kevin from Disputanta, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
15 of 22 people found this instruction helpful.
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Lid Switch failed
I didn't think this would be particularly difficult but it was easier than I expected.

UNPLUG THE MACHINE

Remove the two screws (one on the right , one on the left) That allows the control panel to swing up.

Lift the panel up.
There is a plastic wiring connector that is secured in the top of the washer housing. Press the sides of the top of the connector and remove the top connector. (The bottom part of the connector will still be secured to the housing)

There will be two clamps one on the right side under the control panel, and one on the right.
Use a screwdriver to pop out these clamps. This is where I used the washcloth to place between the screwdriver and the washing machine body to avoid scratching the surface.

Once you pop out these clamps, the housing is free from the tub frame.
Twist the housing just a little and tilt it forward. IT will just slide off the frame.
You can now take the housing wherever you want to more easily get to the switch. It is mounted in the housing.
Take a good look at the way the switch is mounted and the wiring tube is secured because you will need to at least have an idea how to put it back into place.

There will be two clips that hold the wiring tube in place. One on the side and one on the top. Use a screwdriver (and the washcloth if necessary) to loosen and remove the clips.

There are two screws that hold the switch to the housing. Remove these and keep the screws. You will need them to attach the new switch.

Now the only thing keeping you from removing the switch is the connector which you saw earlier before removing the housing. Squeeze the sides of the clip and free it from the housing.

Mount the new switch into the housing and route the wiring. You may have to use a small pair of pliers to squeeze the clips back together to hold the wiring tube to the housing.
Attach the green ground wire to the housing frame just like the one you removed to get the wring tube off the housing.

Push the connector end through the hole designed for it until it snaps into place.

Replacing the Housing back on the frame:
Let the housing all the way down, and slide the front lip of the housing UNDER the front brace of the tub frame.
Carefully let the housing lower onto the side rails (the housing will go on TOP of the side rails).
You may have to gently twist the housing to let it fall into the proper place.
Take the clips and secure the housing back to the tub frame.
These just POP back into place with applied pressure.
Re-connect the lid switch to the control panel wiring connector.
Swing the control panel back down into place and replace the screws on the left and right sides.

PLUG IN THE MACHINE

Viola!! You are ready to perform your favorite laundry task.(Yeah RIGHT!!) Or just yell "HONEY the washing machine is ready for you." Anyway, after the swelling in your eyes go down you will see that your washer is ready to use.

This took me about 40 minutes but some of that time was spent understanding just what to do. With these instructions, you may be able to do it in 30 minutes.

I hope this helps you. Kudos to the Whirlpool Engineers who made this machine easy to work on. This is the 3rd repair I have done on mine. (Rebuilt the agitator drive and replaced the timer) For 18 years of use.. that ain't bad. I think it is good for another 5 years at least. Total cost for this repair: Part=$37, Shipping=$7, Time spent=40 minutes. Not bad considering a serviceman is going to charge $90 labor for the first hour plus parts.
Parts Used:
Lid Switch Assembly
  • David from Roanoke, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 17 people found this instruction helpful.
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Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Parts Used:
Clutch Assembly
  • Daniel from Temple, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
12 of 15 people found this instruction helpful.
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Pump but not spin-oil leaking-agitation noise
Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the long shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.
Parts Used:
Clutch Lining Kit
  • Alvaro from CLEMENTON, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
11 of 12 people found this instruction helpful.
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Plastic holding the Lid Switch screws broke
Removed the 2 screws holding the control panel.
Tilt the control panel back to expose the spring clips.
Disconnected the Lid Switch Harness plug from the control panel.
Pry out the 2 spring clips, each located on either side of the top of the cabinet.
Openned top lid, placed one hand into the lid openning and pulled the cabinet forward.
Disconnected ground wire. Installed new switch while cabinet was off. Reconnected Harness connector after re-installing the cabinet.
Parts Used:
Lid Switch Assembly
  • Ronald from North Brunswick, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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All Instructions for the 3CA2781XSW1
46 - 60 of 883