31463 LG Washer - Instructions

1-Take water off manually. 2- Take machine to back yard. 3- lay machine 45 degrees. 4- Located water bump, (rear left side). 5-removed drain black hoses with hand. 6-removed 3 screws from bump frame. 7-Taker off all unit and marked down cable position at plug. 8- installed new pump. 9- Reverse all steps. Note: I did not use new cable supplied with the new bump, I did not want to mess around on mother board connections, I kept old wire harness which are only two cables blue and gray. It took me less than 30 minutes.

Watch this video on youtube:https://www.youtube.com/watch?v=8ZKgP6hu8Fk very similar

Keep all parts separate and in order in a plastic box with dividers
1. Disconnect washer from wall. (electrical and hot/cold hoses, drain tube)
2. Remove center cap from bottom tub plate
3. Remove small bolt under cap
4. Remove bottom Tub Plate
5. Remover washer
6. Remove larger 38mm nut (I bought the correct deep well socket) Ive seen other video use a pipe wrench)
6a. Remove the large washer under nut
NOTE- I did not remove the tub, total hassle, found it unnecessary, Yes the washer was heavier but nothing that cant be managed.
7. Place a blanket on the floor and lay the washer on its back to access the bottom.
NOTE Everthing is nuts and bolts at this point. 10mm socket worked on all
8. Remove Nut & washer on rotor. Remove rotor-its has a line of magnets and the edges are sharp. Just wiggle it a bit. wear gloves if need be.
9. Remove bolts from Stator, user a small flat blade screw driver to undo 1 or 2 (some) electrical connections. Lay the stator aside. Move the electric connector(s) out of the way.
10. Remove the grounding wire at 6 oclock position
11.Remove the rectangular pack and the 3 oclock position by removing 2 bolts. It has a small arm that reaches out to the clutch arm, slide the piece out to the widest part of hole in clutch arrn an wiggle it loose.
Almost there....
12. Remove all the 10MM headed bolts from the clutsh and drive assemble The inner bolts are a slightly different style, keep the two sets separate.
13. Remove the clutch and drive.

NOTE: if the drive doesnt come out with a slight pull, you have missed a bolt(s)-inspect and remove as need be

14 Wipe clean the pocket in the outer wash tub that accepts the seal on the top of the drive. Lubricate the new drives seal completely with a little dishwasher detergent so it slides smoothly and seals well.

15. Assembly is the reverse:

Last Notes:
*Install all bolts for the clutch and drive hand tight as you get everything lined up.
*Once all bolt are in the clutch and drive are hand tight, tighten the bolts in a cross pattern as you would a wheels lug nuts
*Snug the bolts used to attached the clutch and drive firmly 1/8 to 1/4 turn past snug
*Make sure you clock the stator to the correct position, again hand tighten bolts then final tighten in a cross pattern.
*The nut and washer in the rotor tighten to 1/4 to 1/2 turn past snug, its tight.
*The large 38 MM nut on the top of the drive assembly torque is 88 ft lbs. Have a partner or friend hold the tub while you torque the large nut. If you don't have a torque wrench you can rent one from a number of auto-part chain stores.
*I used a 1/2 Impact gun to remove the 38mm nut, Never use that kind of power to reassemble as it will damage parts.


Good luck, you can do it.

Disconnect machine from power source. Then, disconnect any tubes from the back side (make sure you close any water valves before doing so). Then, lay the machine on its back to access the bottom of the machine. Then, locate the thermistor and replace it with the new one (the thermistor will have two screws holding it in place, simply remove the screws and replace the thermistor, then screw it back in). After the new part is installed, stand the machine back up and make sure to connect any tubing to its proper place. Done.

I had a hard time removing the agitator, had to get thin prybar to get a hold of washplate. After I removed washplate, I found that the shaft that the washplate attaches to was actually worn out. What used to be a spline was smooth. So I ordered a new clutch assembly. There are a lot of bolts that hold the clutch assembly on to the basket. There are a lot of videos on Utube that will walk you through step by step. The only problem I encountered with this was removing the nut that holds the basket to the tub. One video said it was reverse thread, which it wasn’t. You can check the thread on new clutch assembly to see which way is correct. After I put back together. Works like new.

Removed the center cover cap carefully on top of the agitator with a small screw driver. There are 3 (on mine) little slots around the edge of the bottom of the cap where it meets the agitator. Insert the small flat blade screwdriver and gently twist at each one till the cap pops loose and comes off.

There was a 10MM bolt under the cap on mine that you need to remove. I used an cordless impact driver but you could use a socket wrench as well. Remove the bolt and the agitator comes off. May take a little wiggling or it may come right off.

The teeth on the agitator were wore all the way down and gone on mine so it came off easy and this was the issue I had why it was spinning freely. I took the small flat blade screwdriver and used the edge and corner of the blade to clean the teeth on the shaft where the agitator attaches and wiped it down before installing the new part as there was quite a bit of metal shavings from the damaged part.

I just reversed the order of removal to install the new part. Took about 15 min. I ran a rinse and spin cycle to remove any additional metal shavings and to check to see if it all worked properly. THATS IT! TOO EASY!

Removed the inner tub laid the washer on its side with a blanket under it and Removed the assembly then the shaft assembly.
Installed the new assembly and re assembled the rest of the washer (top and bottom) and plugged it in. Works great. TIP: you will need a big socket set for the tub retaining nut.

Getting the old part out was not too hard, but had a couple challenges. Watched a video from RepairClininc that detailed the process very thoroughly. Definitely use an impact gun to remove the drum nut inside the drum. My drum was stuck on the shaft pretty good. Would not lift off. Removed the rotator, stator and diverter motor on the bottom, and took out all the bolts securing the clutch. Had to use a hammer to tap the shaft out from inside the drum. Then the clutch dropped out the bottom and I was able to remove the drum. Installation went smooth. Just remember the order you took stuff off and the position of the parts. They need to go on the same or the electrical connectors won't reach.

raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.

I can’t really say it was easy and I just did it

After unplugging the washer I cut the water off. I took the water hoses off, then the back top panel using a phillips head screw driver. I then used a pair of pliers to take off the two hoses and clamps. I unplugged the electric connection on each solenoid, took out 5 screws replaced the part and did everything in reverse order. Problem solved. Thanks for the fast service on my order.

Our Samsung HE washer started making a grinding noise and stopping at the end of the rinse/spin cycle. I had replaced the clutch and seal 2 years ago and it sounded like it was going out again, however we were not getting the gunk inside the tub like before (seal) and the machine was throwing the tE error code when it stopped which it did not do last time. According to the manual this meant a thermistor error and the solution was "Call for Service". The machine is 9 years old and way out of warranty so....uh No! I ordered the new thermistor for $15 plus shipping to correct the tE code before looking to replace the clutch again or get a new machine. The new thermistor arrived, leaned the machine on its back, unplug one connector, remove two screws and pull the old one out of it's hole, push the new one in, replace two screws and the connector and GO! Problem fixed! No tE code, no stopping, no grinding noise. As best I can tell, the old thermistor was faulting during the spin cycle and the machine went into emergency stop mode which made the grinding noise. It was not the clutch or bearing at all. Most of the repair time was moving the machine out and disconnecting lines so I could lean it onto its back. Note: If your machine is stopping before draining, it will have water inside the tub which will drain out of the hole where the thermistor goes when you pull the old one out. It has an o-ring to seal it, so just expect a little water to come out and be ready to catch all the water or put the new one in quickly.

Figured out how to remove the top door and the top panel that covered the solenoid bank. That was the hardest part. Swapping out the solenoid bank and the connector was easy. No more water leaking.

Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had

The teeth in the pulsator assembly where stripped out on the original plate.

Ordered the replacement and it was 1 screw to undo and pop in the new assembly. Super easy repair

Very simple repair after watching YouTube video on how to complete repair.