2DWTW4800YQ0 Whirlpool Washer - Instructions

Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]

I removed the softener cup, unscrewed the bolt and replaced the cam kit. Super easy just like everyone else said. Parts were here very quickly and at a great price!

Removed the liquid softener cartridge.
Removed the plastic seal inside the upper agitator using a pliers.
Removed the bolt holding the agitator in place using a 7/16 socket wrench with a 6 inch extension.
Lifted the agitator out.
Separated the upper and lower agitator into two pieces.
Replaced the cam assembly inside the upper agitator.
Reversed the whole process.

First I pulled the liquid softener dispenser from the top of the agitator. Then I pulled (also by hand) the cover that was beneath it. That revealed the bolt holding the agitator in place. I loosened this with a socket set and removed it. The old Cam-Agit, which was stripped, popped out and the new one popped in. I then reassembled everything in reverse order and was done in approximately 5 minutes. The agitator works great now and we are no longer getting clumps of powder detergent in the clothes from lack of agitation.

Pushed the new one into place. No tools, no fuss and very little swearing involved. Clogg was caused by erroneously pouring the liquid detergent into the very handy opening reserved for fabric softener. I'd love to say my wife did that, but.... no, it was me. NOW, the real story. I ordered the part via the web at 10:00 a.m. It was delivered to me at 9:30 a.m. the next morning via Fed Ex. Wow! Great job at PartSelect.

Watch video on the site and the insulation will be easy and take about 30 min.

I bought the cog kit. Nice directions on how to assemble but their were no instruction on how to disassemble the agitator. I wound up replacing the whole agitator for $60 vs $6 for the parts I needed. The agitator had only one nut (which you had to take off to get at the cog assembly anyway. The agitator is the way to go. The cogs are halfway down the top part of agitator with no way the get them out without a special tool or ruining the bottom part of the agitator as the clips are part of the bottom piece. If you need special tools they should be listed. If you need to be a trained technician that should also be stated. To give you parts in the middle of an assembly with no instruction on how to put them in the assembly is plain wrong.

Much like the other descriptions. I found the video helpful and this was the only vendor that had diagrams, so you could see how things went back together. When I popped off the top piece, everything went flying, as someone else mentioned, so the diagram was essential.

I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.

Remove dispenser and barrier cap by hand to access cam assembly. Unbolted agitator assembly and pulled up firmly.
Able to access and replace cams. Before pulling out note how assembled and make sure to put back exactly the same. Singe person using this machine for 8 years. Poor design or quality of cams to fail so soon. Family of 5 would have been through this in a few years. For only 15 dollars definitely worthwhile repair. Parts arrived in days.

First removed the cap, took out the screw, pulled out old agitator and replaced it with the new one

1. Removed the fabric softener dispenser

2. Removed Barrier Seal Cover

3. Removed bolt and seal

4. Removed and replaced CAM Agitator Assembly

5. Reversed the removal steps.

My husband just took the bolt in the middle took the broken one, put the new one, put the bolt back the lid the rubber seal and done. Working like new.
Basically we did what everyone else did with this part, it help me realize I did not need to call a repairman for this, I knew hubby would be able to do this.

the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23

There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.

I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.