25364802400 Kenmore Refrigerator - Instructions

Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.

Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.

The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.

I needed the sides so it can stay on track. The freezer and ddor bars were no problem. I talking about the glass rack in refrigerator

My upper and bottom air diffuser was missing.
Purchased both air diffuser and placed it.

I used the youtube you provided. It was pretty straight forward, but I had to make a trip to the hardware store for a bit (hex wrench) to remove the hex bolt head style screws. I was only expecting to need phillips or flathead. I managed to remove one with a set of pliers, and the brought that example to the store for size reference when buying the bit to fit my black and decker drill. The rest was easy.

The bulb wasn't the issue so I was hopeful the switch was. utube helped me some, but figuring my model was different than any on utube. Got the switch in and plugged it back in. Moment of truth. Didn't light. Ugggh! Out $50 for switch plus $20 for nut driver set.

Installation was fairly straight forward. The major complaint is that the problem returned 2 weeks later. I don’t know if I care to re-invest in another switch.
Now what?

Unscrewed screw from back of shelf pulled broken part out of slot it holds in and replaced with new one screwed the piece back in place.

Removed panel over the motor in the freezer department. Removed screws holding the motor in, unplug wires. Reversed process to install motor.

Removed shelf from frig. Removed screw of broken rail. Replaced with new rail with screw. Very easy.

Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!

Remove and toss broken parts, clean, replace.

replaced it