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14697 LG Dishwasher - Instructions

All Instructions for the 14697
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Broken door spring allows the door to overextend to the floor if not propped.
Simple, removed screws securing machine in the cabinet, then pull the unit out of the cabinet space about 10 inches. Springs are accessible within this extension. You need strong hands to extend the springs and attach them. Once attached, push machine back in place and re-install the anchor screws. In my situation, only one spring was broken, so the attached side revealed the correct slot to place the hook on the top position, the bottom position has a plastic lead for the spring, and that lead is attached to a rope to the door hinge. Note: Replace BOTH springs, even if only one is broken.
Parts Used:
Spring,Hinge
  • Gregory L from INDEPENDENCE, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 31 people found this instruction helpful.
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The door would not stay latched closed (due to moving the dishwasher)
Unscrew all screws on the inside of the dishwasher door. Carefully separate the front panel from the inside panel. Lift out the latch assembly, remove connectors from both sides using needle nose pliers. Reconnect to new assembly and situate back into place. Close front and inside panel, replace all screws, making sure the short and long screws go back to where they came from. Quick easy project to eliminate 2 trips from a repairman, 1 for the diagnosis and 1 to do the work!
Parts Used:
LOCKER ASSEMBLY
  • Kim from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Two Rollers missing on lower tray.
Snapped the rollers on.
Parts Used:
Roller Assembly
  • Thomas from BOYNTON BEACH, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 8 people found this instruction helpful.
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Not mounted in place properly
Had to call have an installer attach a metal strip across granite counter top and they did not have the top mount brackets so I had to order them and finish the install. The dishwasher was installed on the side mounts and they missed the cabinets
Parts Used:
TOP MOUNT BRACKETS
  • Maria from PRATTVILLE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Dishwasher leaking; got AE error almost every other wash
The inside gasket deteriorates over time - However replacement is easy. the main thing you have to remember is after you remove the old gasket, install the new one starting at the middle top of the tub and work your way down both sides. Also, don't push the gasket all the way in...only enough to hold in place. When you close the door the gasket will form a better seal around the door.
Parts Used:
Door Gasket - Black
  • Bruce from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
3 of 4 people found this instruction helpful.
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Roller Assembly was broken
Took off the broken one and snap on the new one.
Parts Used:
Roller Assembly
  • Dale from ITASCA, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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There was a leak in the bottom left corner.
I am 77 years old and got it all on but the corners did not want to go in so I had to call my grandson and he got them in. It still leaked on the bottom left side. It is getting old (11 yrs) so I decided to get a new one. It is actually pretty simple to install, but it does take a little strength.
Parts Used:
Door Gasket - Black
  • Beverly from LOMPOC, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Rusty rack and broken wheel
Took out old rack. Put in new rack. Done.

No other assembly required.
Parts Used:
RACK ASSEMBLY
  • Judy from GAYLORD, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Wrong part
The parts are wrong and am trying to return them. There was no return information included with delivery. Calling the Customer Service number for assistance did not work.

I would just like to return these rollers and would like a return address.

Thank you!
Penelope
Parts Used:
Roller Assembly
  • Penelope from LAKEVIEW, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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door latch broken
same as in the video , but the double red wire is on the wrong terminal you have to break the plastic housing on the dishwasher and put it on the first one next to the white wire .if you hook it up the way it is the dishwasher wont work and when you open the door the dishwasher turns on . watch the video real close when it gets to the wire connections you see the double red wire goes over one pin to the one next to the white wire . works fine after that.
Parts Used:
LOCKER ASSEMBLY
  • Glynn from LIVINGSTON, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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lost old wheel
snapped on new axel-wheel assembly
Parts Used:
Roller Assembly
  • Timothy from SUSANVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 4 people found this instruction helpful.
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Door latch
Followed the video provided by your company, done like 1,2,3
Parts Used:
LOCKER ASSEMBLY
  • Michael from RUTHERFORD, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Two installed roller wheels came off and broke.
I ordered four wheels to replace the two that were broken and to have two as spares. The wheels are to be snapped onto the bottom of the lower basket. The new wheels broke upon being installed. My extra wheels came in handy. I put them in very hot water for a few minutes to soften the plastic. I put a little Vaseline on the post they were to be attached to. The wheels then slid on and snapped correctly.
Parts Used:
Roller Assembly
  • Charles from WAUWATOSA, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Broken Roller On The Lower Tray.
These were a simple snap on item. It took longer to carry the parts from the porch that to install. Recently purchased house. Rollers were missing due to overload?? Removed the remaining roller pieces. Cleaned and straightened the axle shafts, spray lubed the tray and snapped the new pieces in place.
Parts Used:
Roller Assembly
  • Mike from Leo, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Broken guide wheels on top dishwasher rack
Pried old rollers with screwdriver. pushed (or 'pliered' new rollers, after straightening gudie pins, if necessary. One new roller broke a minute after installation, but I ordered extras because 6 odl rollers had alread broken), so we're OK for another year or so...
Parts Used:
Roller with Axle
  • Joe from Poughkeepsie, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 14697
1 - 15 of 16