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12104 Jenn-Air Cooktop - Instructions

All Instructions for the 12104
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replaced filter
pulled old one out , cleaned the area & replaced with the new one.
Parts Used:
Grease Filter
  • ELOISE from MILFORD, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
482 of 504 people found this instruction helpful.
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Old grease filter that I actually did not know I had to change
Removed the old grease screen and cleaned the entire area thoroughly and replaced the screen
Parts Used:
Grease Filter
  • deborah from fort pierce, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
448 of 534 people found this instruction helpful.
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My Jenn-Air is an "antique." The filter was disgusting!
I had put up with a filter that got more and more raggedy every year, but I thought my 30 yr. old range/grill top was too old for me to find an replacement filter. What a great service you offer. I found you by web-surfing, typed in the model #, and presto--you sent me the shiny new filter. All I had to do was pop it in and throw away the nasty grill (after washing the scent off to keep the bears out of my Colorado garbage.) Thank you!
Parts Used:
Grease Filter
  • marion from aspen, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
166 of 319 people found this instruction helpful.
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Falling apart 20 year old grease filter for downdraft counter rangetop
Cleaned out the downdraft cove, inserted the new filter, and put old filter in garbage can. Laughing. Thanks. Wish you had a FAQ's hotline. I'd like to know if the radiant inserts fit the older coil-type models.
Parts Used:
Grease Filter
  • Roe from Raleigh, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
147 of 289 people found this instruction helpful.
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Oven door wouldn't close completely
Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs aren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.
Parts Used:
Door Hinge
  • William from Statesville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
60 of 67 people found this instruction helpful.
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cooktop comes with two burners and a grill. I needed 4 burners.
Never really used the grill and needed 2 more burners so I just pulled out the grill assembly and plugged in the burner assembly, added the new pan cover and new grates and viola, I had a four burner stove. Still can pop the grill back in if needed. Much less expensive than buying a whole new cooktop.
Parts Used:
Burner Bracket - Black Double Burner Pan - Black Rear Burner Front Burner Burner Grate - Black
  • Clifton from Redlinds, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 44 people found this instruction helpful.
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Oven Door hinge is broken
One oven door hinge spring was broken. I ordered two hinges to complete the repair.
The repair could not have been easier. I removed the door from the oven an unscrewed the outer frame of the door from the inner door assembly. I unscrewed the old hinge assembly and replaced them with the two new hinges.
I set the door back on the oven and replaced the oven door retaining hardware.
After replacing the retaining hardware, I removed the temporary shipping pins that keep the spring assembly static. Very important: don’t remove these hinge pins until the door is on the oven an the oven retaining hardware is secured.
Parts Used:
Door Hinge
  • Hugh from Hopewell, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 26 people found this instruction helpful.
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The right rear burner ignition switch malfunctioned.
Repair is simple as long as you TURN OFF THE CIRCUIT BREAKER first. After that, take off the cover over the switches (pull knobs off, remove 2 screws and lift off the cover), pull the bad switch straight up off the gas valve, pull the two wires off the switch, plug them back onto the new switch, place it back over the gas valve stem, reassimble the cover and knobs, turn back on the circuit breaker, and verify that ignition switch works. Not a hard repair. (HINT: while you are waiting on the replacement part, you can light the bad burner by turning on the opposite burner ignition switch and using that "spark" to light the other burner.)
Parts Used:
Spark Ignition Valve Switch
  • Max from Plano, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 19 people found this instruction helpful.
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Oven Door wouldn't fully close and light stayed on.
Remove oven door by removing chrome flat plate that holds the hinge in place (one screw at each hinge) and LIFT door off oven. There is a hole in the hinge that you can stick a small nail through to hold the hinge in the "partially open" position for easier removal and replacement of the door (I didn't know this until I received the new hinges, which have a removeable pin in the hole.) After door is off, remove three screws each, on the top and bottom of door, to remove the back half of door and expose the hinges. Remove one screw from bottom of door that holds bottom of hinge in place. Lift out hinge bottom and unhook top of hinge. Reverse process to reassemble. Remove small pins by opening oven door fully. The new hinges did solve the problem. You have to order two hinges for each door. They are NOT sold as pairs.
Parts Used:
Door Hinge
  • Jeff from Fremont, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
18 of 20 people found this instruction helpful.
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Oven door hinges broken
Removed the door then the end caps and inner panel then the hinge system and replaced with the one piece new set of hinges and back together done in 30 to 45 minutes The new parts were a perfect replacement.
Parts Used:
Door Hinge
  • Russ from Jacksboro, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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When opening the oven door, the hinge on the left of the door broke.
We panicked cause even simple repairs on these products cost and cost.....but we remained calm and ordered the exact part necessary from you. It arrived in just 3 days and once we had the part in hand it was easy to understand how to replace it. We disassembled the door with screwdrive and swapped the broken part with the new one. The one gotcha was that we were not aware of the shipping pin holding the spring and we struggled for a few trying to get the door closed all the way. Once we discovered the pin and removed it, it was fixed and we were PLEASED!

Thank you,
Louise and Rickl
Parts Used:
Door Hinge
  • Louise from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
11 of 12 people found this instruction helpful.
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gas burners and gas oven would not light
unplug the oven and pull it away from the wall. looking at the oven from the back, the spark module is at the bottom on the lower left. there is a two piece sheetmetal cover over the area of the spark module. use a phillips head screwdriver to remove five screws and the covers come off. the spark module is the blue cube with four push on wire connectors. all you have to do is hold the new one next to the old one and swap one wire at a time. both were clearly marked with identical numbers and letters. really nothing to it. it took me longer to clean the back of the oven than to replace the module. the old module was eaton part number Y-54052-3. the new one is eaton part number Y-054052-34.
Parts Used:
Surface Burners Spark Module Kit
  • nicholas from livermore, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
14 of 21 people found this instruction helpful.
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One part of the grill burner came detached, caused fire at the connection
I turned off the burner and allowed it to cool. I then checked the website for the part and also got a new grease filter and grill grate. When the parts came, I plugged in the new grill burner, replaced the grill grates, and dropped the filter in place. Total time was about 8 or 10 minutes--most of which was opening the packages. The grill burner is designed so that it can be removed and replaced with a standard 2 burner unit. No tools were needed. I was glad to find the parts for my 17 year old dual-fuel range.
Parts Used:
Grill Burner
  • Anaclare from Oak Park, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 10 people found this instruction helpful.
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Oven light stays on when door is shut.
I replaced the hinges as described in other posts and the problem was solved. When the oven was 2 years old it had the same problem but the hinges should not have fatigued at that point. The engineering problem someone mentioned is that the pin of the light switch is too short. I touched it with lipstick, closed the oven door, and opened the door to see exactly where the door touched the pin. I drilled a small hole in the door and screwed in a self tapping metal screw...problem solved for 8 years until the hinges fatigued. After replacing the hinges I tried removing the screw but the light stayed on so I put the screw back.
Parts Used:
Door Hinge
  • ALAN from OSWEGO, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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fan switch shorted out
This repair was so easy. After I examined the faulty part, I removed the old switch fom the control box by using a pair of pliers to loosen the flange nut holding the old switch. I removed it, and put the new one in by reverse order. The old switch was actually the original switch- about 25yrs old. It took longer to open the box. I couldn't believe I could do it and how much I saved in doing it all myself!!!
Parts Used:
Fan Switch Kit - White
  • Shane from North Richland Hills, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
9 of 10 people found this instruction helpful.
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All Instructions for the 12104
1 - 15 of 85