12104 Jenn-Air Cooktop - Instructions

The 15-year-old Jen-Air stove started smelling really bad. I thought it was a dead animal stuck in the exhaust tube which runs under the floor to the outside. I flushed it out with clorine bleach, but it was still bad. It turned out to the be the grease filter. I washed it every week in the diswasher, but it just was not enough to get it clean enough. Finally, the grease went rancid and smelled really bad. This "repair" took about 30 seconds.

:-) - Just removed the old one and replace with the new one. Nothing to it. Takes 30 seconds.

Replacing the side grill burners was easy--lift off the grill covers and pull out the grill burners. Next, attach the new front and rear burners to the burner plate with 2 screws (the older version uses 4 screws) using a nutdriver. Place the 2 burner unit (now joined) into the 2 gas inlets (no screws necessary--just slip them over the tubes). Insert the grill pan over the burners and place the 2 burner grates over each burner. Done!

You need to press down and turn the knob to activate the release of gas. The shank which goes around the shaft on these knobs were too short to enable the control shaft to turn. I could not find the model number so I ordered.See above, the control knobs I ordered do not work because the shank under the knob is not long enough to enable the release of the shaft as you press down on the knob and turn the knob at the same time. This was my error in ordering as I could not find the model number so I ordered knobs that looked the same as the ones on my stove top.

Called Parts select and they replaced it in two days.

Nothing really. Only couple of screws to attach the bracket holding the front and back burners.
The other parts: filter, burner, pan, where just replaced.

First I removed the two screws that hold the chrome piece that had the switch in it. I had to disconnect the two lights that light up when the elements go on, had to do that to get to the lock washers that hold the switch in place. Put the new switch in place but couldnt get the new lock washers on the both broke, had to go to the hardware store and get new ones just as little bit bigger, they went on slick. The switch works great again, buy new lock washers before you start

Removed grill cover, two phillip screws on front end of the vent holding the switch assembly in place. Lifted the switch assembly and removed the two wires (plugged into lugs). Then removed the two universal nuts with a 3/8" nutdriver and removed the old switch. Cleaned area and put the new switch in place and replaced the universal nuts, then attached the wires. Replaced the switch assembly and the two holding screws. Then inserted the grill cover and Voila! Finished

I watched a You Tube video,removed and dismantled the door, installed the new hinge. I forgot to remove the small pin which is similar to a rivet. When I tried to close the door it bent. Eventually, I remembered the shipping pin and pulled it out with any damage. Believe it or not, I had read about the shipping pin on customer comments on PartsSelect...Good luck, it is relatively easy!

The spare part came within two days after I place the order on line. I drew a simple wire diagram of the faulty switch-regulator. Shut off the power to the stovetop, before removing the four terminals on the faulty switch-regulator. I pushed the old regulator up from the center pin and replaced it with the new regulator. The next step was to reinstall the four wire terminals using my wire diagram. Final step was to turn the power back to the stovetop and test the new switch-regulator.

You probably want to look inside as you read this. Most of it is straightforward, except the retaining clips.

First, I turned off the breaker switch. Opening the control housing, I disconnected the two leads and wrote down their orientation (one is silver, the other copper). In my JennAir model, an orange burner light is on either side of the fan switch. The white plastic on the rear is held on by their keyhole shape - just slide them the only way they can. This gives extra working room.

Since the switch plastic was already decayed, I snapped off the whole central square unit leaving the 2 portions held onto the posts by the metal retaining clips. Using a small flathead screwdriver, I pried up the plastic remnants, working around it until the retaining clips came loose/ broke.

The new unit fit perfectly and easily. The new retaining clips needed to be worked down a small circular file to spread the centers out enough for me to work onto the retaining posts. The file was just barely bigger than the existing hole. The clips can be broken if you are too rough or work them too much. After that, I used a pair of snub nosed pliers to push the clips down the posts. They required a considerable amount of force, but they aren't going anywhere anytime soon.

Reconnect the lights, reconnect the 2 leads, and check for any loose wires from other controls and loose parts. Reseat the control housing, turn on the breaker and test.

My daughter & I followed the instructions in your video and had fun repairing the door. The video showed exactly how to do the repair. I hope I don't need any appliance parts very soon but I will certainly pull up your web site if I do. Thanks for an excellent instruction video.

John - Hot Springs Village, AR

Bought a pair for needed door hinges for replacement. Found a DIY video on You Tube showing technique to replace. Door removal was a bit awkward but hinge replacement and door reinstallation was as detailed in video. Could not nor would not have tackled this project without video. Premium quality parts sent and received within days of ordering. Wife happy therefore so am I.

My wife help take the door off. It was a little heavy . The door came apart very easy and went back the same way.We save over $300 by doing it our selfs.

Although only one side hinge had snapped, I replaced both sides with new oven door hinges. Followed the website video installation directions and all went well; the new hinges work perfectly.