11041932510 Kenmore Washer - Instructions

Removed the front panel unplugged
The washer drained water out, lift the washer up to un screw the drain pump. Then unhooked the hoses from pump put the other pump in.

Pump started making noises like ball bearings grinding. took the lower front cover off pulled the strainer out of the pump housing and found $2.55 in nickles dimes and quarters. Some 223 bullets and about 20 bobby pins. Together they had destroyed the impeller, so ordering a new one and installing it did the trick. Easy installation about 15mins.

This do it yourself repair saved me the cost of a repair man's service call plus time to put it in. 1. First of all, make sure the unit is unplugged. On this type of front loading washer you will need to remove the bottom panel, which is secured by 3 nut screws. 2. Once the panel is removed you will need to use pliers to unscrew the drain plug and allow for excess water to drain out before removing the drain pump (get a pan or something that will fit underneath the drain). This is the area in which all the loose stuff, like coins and everything else falling out of pockets, gets trapped. The trap works well and needs to be checked periodically or if left unchecked it will probably be the cause of burning up the drain pump. 3. Once the water is drained you will need to use pliers to unsecure the two hoses attached to the drain pump. The pliers will pinch the wire clamps open and you can remove the hose easily. 4. The dryer is stacked on top of my washer and in order to get to the two screws holding the drain pump I needed to put a block of wood under the washer to give myself room to get a wrench to the screws. Once the dryer and washer were unloaded and nothing on top I was able to lift the washer and slide a block of wood underneath. 5. The pump has a power supply on the right hand side (a small white box with a wire attached) Remove the wire by gently pulling on the end of it. It is a plug type end. 6. Using a wrench (or socket driver) I took out the two screws (about an 1.5"). The drain pump slides to the right and out it comes. It is also secured by two rubber seals which are easy to remove as well as to install. 7. Now all you do is work backwards, installing the new drain pump by sliding the seals in place and wrenching the screws back in to hold the drain pump, followed by putting the two hoses back on with the pliers and placing the wire back into the power supply box on the drain. I would recommend anyone being able to do this on their own or at least with another person to help with a bit of lifting. The only way I knew to replace this part was because it was making all the noise, so it doesn't take much rocket science :)

Took drain pump out and determined coins and practice ammunition are not good for drain pump rhesevior. Drain pump burnt up and froze. Part was easy to slide out and slide back in hooking up two hoses to it. Five minute fix!! Now we know where those rouge items went. Lol

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

replacing the hook was simple 2 torx screws. the latch assembly seemed ok I could hear it trying to latch the hook so i just replace the broken hook.

Turn of the electrical power to the machine. I took off the cover on the machine below the door. You had to use phillips screwdriver to get the three screws out. In order to replace the pump I had to lift the washing machine about three inches up slightly over to one side (needed a strong person to lift as there was a dryer on top of it). The old pump has to be removed with a nutdriver as there are two nuts holding the pump in place under the machine ( I had to run out to the hardware store to buy a smaller one to fit under the machine as the big wrench was to big to fit under the machine). I unplugged the electrical connection to the pump. I unclamped the hoses attached to the pump using a plier, make sure you have something to hold water that will drain from the hose. I then push/pull the old pump to the right out of its place, it is attached to the metal at the bottom of the machine. I put in the new pump and tighten the screws on the bottom (this is the tricky part as you cannot see - a mirror may help). I also reattached the hoses and electrical connection. I turned on the machine to rinse to make sure there were no leaks before putting back the cover. Before throwing out the old pump, you can shake it and look in the opening of the old pump for any valuables left in pockets that may have washed out. I found a 18k bracelet, 25 cents and a small screw which may have caused the hole in the pump . Good luck :)

I searched the internet for parts because we had just had a repairman out to fix the knocking noise in the washer drum. He found an underwire from a bra there and removed it. That cost about $100.

My husband took apart the bottom panel and showed me what the part looked like and I was able to find it on your website. I was able to order the parts and have my husband repair the washer so I was only without a washer for a week and a half. Thank you.

The water pump housing was leaking due to some pre-existing damage and leaking on the floor. The repairman wanted 60.00 just to show up. I purchased a replacement pump from PartsSelect.com and installed it myself by taking off the bottom front panel (two screws on the bottom and unclamping the two hoses from the pump and the two screws holding the pump to the frame and then unsnapping the wiring coupler from the old pump. I pulled the old pump out through the front of the machine. I then installed the new pump and replaced the front cover. I saved myself a lot of money and everything went smoothly! The machine works great.

Open the bottom screws (hex-screw driver. remove riongs with pliers. use pan to remove excess water remained in pipes. pull to the right and remove. easier than it seems,

Remove the plastic caps from the rear of the machine. Insert the locking bolts into the slots. There is a clip on the bolts with a corresponding hole in the outside edge of the slots, this tells you exactly where to place the bolt. In my case i used a large flat head screw driver to move the drum into alignment with the bolt by inserting the driver into a different slot and prying the drum into place. When i had the first bolt started and about hald way in, i did the diagonly opposite bolt, got that one about half way in then did th elast two. i did not need to pry much on these two as the drum was no lined up fairly well with the bolts. I tightened them up and moved the washer. You do NOT need to call a maytag agent to come out and do this.

Removed bottom panel, removed hoses and pump. Reinstalled in reverse order.

Overall, the install was easy.
Just a matter of getting yourself to get it done.
The video on the removal / install procedures was most helpful.
The front shocks were completed very quickly. The rear shock required all hoses to be disconnected and the back of the washer to be removed. After removing perhaps a dozen screws the cover was still fastened. You will see (in my case) 4 plastic flat clips. after they were removed the back came off. The rest of the project was the same as the front shocks. 1st time thru so to be expected.
Anyway, certainly a project that any DIYer can tackle.
Thanks Partselect for the correct parts in a timely fashion and the knowledge to perform the install.
Scott

Removed the old pump and installed the new one. Most difficulty came from the fact that the dryer is on top of the washer and the washer is inside a plastic pan that has a 2 inch lip which made it difficult to remover the front panel.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you